What Does User Interviews Do?

Total employees238
HeadquartersNew York
Founded2015

User Interviews is a platform designed to help researchers and product teams connect with research participants for various types of user feedback, including user interviews, usability tests, surveys, and more. They offer a large, diverse panel of participants and tools to manage the recruitment, scheduling, and incentive payment process, streamlining user research operations.

Where Is User Interviews's Headquarters?

User Interviews officeUser Interviews officeUser Interviews officeUser Interviews office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the official registered address and mailing point for the remote-first company.

Notable Features:

As a remote-first company, notable features relate to their digital infrastructure and tools supporting distributed work, rather than physical office amenities.

Work Culture:

Emphasizes remote collaboration, flexibility, autonomy, and a strong focus on user-centric product development. Culture is built around digital communication tools and virtual team interactions.

HQ Significance:

The registered address fulfills legal and administrative requirements, while the true 'headquarters' is the distributed network of its employees.

Values Reflected in HQ: Flexibility, accessibility, global reach, and trust in distributed teams are reflected in their operational model rather than a physical space.

Location:

User Interviews supports research globally by connecting researchers with participants from diverse international demographics. Their platform facilitates remote user research, allowing companies worldwide to gather insights. The team itself is distributed, further enhancing their global operational capabilities and understanding of international markets.

Street Address:

228 Park Ave S PMB 25302

City:

New York

State/Province:

New York

Country:

USA

Where Else Does User Interviews Operate Around the World?

Global (Remote)

Address: N/A - Distributed Workforce

To leverage a diverse global talent pool and support a worldwide customer and participant base.

Buying Intent Signals for User Interviews

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading User Interviews? Meet the Executive Team

As of April 2025, User Interviews' leadership includes:

Basem Al-Sheikh - CEO & Co-founder
Bob Saris - CTO & Co-founder
Dennis Chu - CPO & Co-founder
Erin May - VP of Growth & Marketing
Holly Hester-Reilly - VP of Product
John-Henry Forster - VP of Design
Carolyn Tang Kmet - VP of Customer Success
Paden Porteneuve - VP of Engineering
Noelle Moreno - VP of People
Michael Tkacs - VP of Finance

Who's Investing in User Interviews?

User Interviews has been backed by several prominent investors over the years, including:

TCV
Teamworthy Ventures
Las Olas Venture Capital
Accomplice
Entrepreneurs Roundtable Accelerator (ERA)

What Leadership Changes Has User Interviews Seen Recently?

Hire2
Exits0

User Interviews has strengthened its leadership team with key hires in People and Finance, and an internal promotion in Growth & Marketing over the past year, reflecting its continued growth and focus on scaling operations.

New Appointments:

Noelle Moreno, Noelle Moreno appointed as VP of People to lead human resources and talent strategy.
Michael Tkacs, Michael Tkacs joined as VP of Finance to oversee financial operations and strategy.
Erin May, Erin May promoted to VP of Growth & Marketing from Senior Director of Marketing.

What Technology (Tech Stack) Is Used byUser Interviews?

Discover the tools User Interviews uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

User Interviews Email Formats and Examples

User Interviews primarily uses a first name based email format (e.g., john@userinterviews.com). This is the most frequently observed pattern for professional communication.

[first]@userinterviews.com

Format

basem@userinterviews.com

Example

90%

Success rate

What's the Latest News About User Interviews?

PR NewswireMay 24, 2023

User Interviews Raises $27.5M Series B Led by TCV

User Interviews, the leading platform for user research recruiting and management, announced it has raised $27.5 million in Series B funding led by TCV, with participation from existing investors. The funding will be used to accelerate product development and scale its global participant network....more

User Interviews BlogFebruary 27, 2024

User Interviews Releases The State of User Research 2024 Report

User Interviews published its annual State of User Research Report, highlighting key trends, challenges, and opportunities in the user research industry, based on a survey of UX and product professionals....more

User Interviews BlogMarch 12, 2024

User Interviews Recognized in G2's 2024 Best Software Awards

User Interviews has been recognized by G2 in their 2024 Best Software Awards, highlighting its strong performance and customer satisfaction in categories related to user research and software testing....more

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