What Does USAePay Do?

Total employees150
HeadquartersGlendale
Founded1998

USAePay, a Gorrilla Group company and part of NMI, is a prominent payment gateway provider known for its secure, reliable, and innovative payment processing solutions. Catering to merchants of all sizes across various industries, USAePay enables businesses to accept credit card and electronic check payments through online, mobile, and retail channels. The platform is recognized for its robust security features, extensive integration options (including a comprehensive API for developers), and commitment to simplifying complex payment processes. USAePay focuses on empowering merchants with the tools they need to grow their businesses, manage transactions efficiently, and provide a seamless payment experience to their customers.

Where Is USAePay's Headquarters?

USAePay officeUSAePay officeUSAePay officeUSAePay office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary operational hub for USAePay, encompassing software development, technical support, sales, marketing, and administrative functions related to its payment gateway services.

Notable Features:

Modern office space located in a prominent business district, designed to facilitate collaboration and innovation among its tech and support teams.

Work Culture:

Likely a technology-driven and customer-focused environment, emphasizing security, reliability, and innovation in payment solutions. Collaboration and problem-solving are key aspects of the culture, particularly given its role within the larger NMI and Gorrilla Group ecosystem.

HQ Significance:

The Glendale headquarters is central to USAePay's product development, U.S. market operations, and maintaining its position as a leading payment gateway, even after its acquisition by NMI.

Values Reflected in HQ: The headquarters likely reflects values of innovation, security, professionalism, and customer-centricity, essential for a financial technology company.

Location:

While USAePay's primary operational base is in the United States, its payment gateway solutions are designed to support merchants processing transactions globally. Through its parent company NMI, USAePay benefits from a wider international footprint, with NMI having offices and operations in North America and Europe. This allows USAePay to cater to businesses with international customers and support various currencies and payment methods, effectively giving its solutions a global reach.

Street Address:

100 N. Brand Blvd., Suite 300

City:

Glendale

State/Province:

CA

Country:

USA

Where Else Does USAePay Operate Around the World?

Schaumburg, IL, USA (NMI Headquarters)

Address: 1475 E. Woodfield Rd., Suite 650, Schaumburg, IL 60173

Serves as the central command for NMI's global operations, product strategy, and corporate functions, directly influencing and supporting USAePay's offerings and market presence.

Bristol, United Kingdom (NMI EMEA Headquarters)

Address: Programme, Glass Wharf, Bristol, BS2 0EL, UK

Key hub for NMI's international expansion and support, ensuring global capabilities for the payment solutions offered, including those under the USAePay brand.

Buying Intent Signals for USAePay

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading USAePay? Meet the Executive Team

As of April 2025, USAePay' leadership includes:

Vijay Sondhi - Chief Executive Officer (NMI)
Jennifer Sherman - Chief Product Officer (NMI)
Kate Hampton - Chief Financial Officer (NMI)
Nick Starai - Chief Strategy Officer (NMI)
Robert Hoblit - Chief Revenue Officer (NMI)

Who's Investing in USAePay?

USAePay has been backed by several prominent investors over the years, including:

Francisco Partners (Current primary investor in NMI)
Insight Partners (Previous investor in NMI)
Great Hill Partners (Previous investor in NMI)

What Leadership Changes Has USAePay Seen Recently?

Hire1
Exits0

NMI, the parent company of USAePay, may have experienced executive team adjustments typical of a dynamic technology firm. Specific details require monitoring financial news and company announcements.

New Appointments:

Kaelin UnitTest, Kaelin UnitTest was appointed as Chief People Officer at NMI to lead human resources and talent strategy.

What Technology (Tech Stack) Is Used byUSAePay?

Discover the tools USAePay uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

USAePay Email Formats and Examples

As USAePay is part of NMI, email communications typically use NMI's domain. Common email formats at NMI include [first_initial][last]@nmi.com and [first].[last]@nmi.com.

[first_initial][last]@nmi.com

Format

jdoe@nmi.com

Example

85%

Success rate

What's the Latest News About USAePay?

NMI Blog • September 28, 2023

USAePay's Parent NMI Highlights Next-Generation Platform for the Future of Payments

NMI, the parent company of USAePay, detailed its next-generation platform, emphasizing its commitment to providing cutting-edge payment solutions. This platform evolution aims to offer enhanced flexibility, scalability, and innovation for ISVs, ISOs, and merchants, directly benefiting users of USAePay services by ensuring access to the latest payment technologies and security standards....more

GlobeNewswire • February 15, 2023

NMI (Parent of USAePay) Adds Network Tokenization to Boost Payment Approvals and Security

NMI, which owns USAePay, announced the addition of network tokenization to its payment platform. This feature enhances security and increases payment approval rates for merchants by replacing sensitive card data with unique tokens provided by card networks. This development is significant for USAePay users, offering them more secure and efficient transaction processing....more

NMI Press Release • May 10, 2021

NMI Acquires USAePay to Bolster Omnichannel Capabilities

NMI announced its acquisition of USAePay, a move aimed at strengthening NMI's omnichannel payment enablement capabilities. The combination of NMI’s expertise in online, mobile, and self-service payments with USAePay’s strong presence in card-present and unattended retail solutions creates a more comprehensive offering for merchants and partners....more

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