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Urban Industry Store, founded in 2002, is a prominent independent retailer based in Eastbourne, UK, specializing in contemporary streetwear, footwear, and outdoor apparel. Originally a physical store, it has grown into a significant online presence, curating a wide selection of established and emerging brands. The store is known for its dedication to quality products, authentic urban culture, and excellent customer service, catering to a fashion-conscious audience seeking both style and functionality. In 2019, Urban Industry transitioned to a fully online retail model, focusing its operations from its Eastbourne-based warehouse and office facility.
Serves as the central hub for all e-commerce operations, including warehousing, inventory management, order fulfillment, customer service, marketing, and administrative functions.
A modern warehouse and office facility optimized for efficient online retail logistics. This location is not open to the public as the company operates exclusively online.
A dynamic, collaborative, and passionate environment driven by a shared interest in streetwear culture, product knowledge, and digital retail innovation. Emphasis on teamwork, customer satisfaction, and staying current with industry trends.
The Eastbourne facility is crucial as the nerve center for Urban Industry's online retail business, managing inventory for a diverse range of global brands and dispatching orders to customers worldwide.
Urban Industry Store primarily serves customers within the United Kingdom and internationally through its comprehensive e-commerce platform. While physically based in the UK, they ship globally, supporting functions such as international sales, customer service for overseas clients, and digital marketing efforts targeted at a worldwide audience interested in streetwear, footwear, and contemporary fashion.
Unit 2 Park View, Alder Close
Eastbourne
East Sussex
United Kingdom
No additional office locations available.
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As of April 2025, Urban Industry Store' leadership includes:
Urban Industry Store has been backed by several prominent investors over the years, including:
No major public announcements regarding executive hires or exits at Urban Industry Store have been identified in the last 12 months. Key leadership appears stable, consistent with a privately-owned business of its scale.
Discover the tools Urban Industry Store uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
While Urban Industry Store does not publicly list all specific internal email formats, official communications, such as customer service, typically originate from addresses at their domain 'urbanindustry.co.uk'. Common B2B formats often involve first names or initials.
A plausible common format could be `[first_name]@urbanindustry.co.uk` or `[first_initial][last_name]@urbanindustry.co.uk`.
Format
mail@urbanindustry.co.uk
Example
80%
Success rate
Urban Industry Journal • May 20, 2024
Urban Industry's official blog, the Journal, regularly features new arrivals and lookbooks. Recent posts showcase the latest Summer 2024 collections from prominent brands like Carhartt WIP, New Balance, and Patagonia, emphasizing seasonal trends and product details for their customer base....more
Urban Industry Instagram • April 15, 2024
Urban Industry Store actively utilizes its social media platforms, particularly Instagram, to announce upcoming product drops, share style inspiration, and engage with its community, offering sneak peeks into new season stock ahead of official launches on their website....more
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