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UPS's Overview

Total employees167980
HeadquartersAtlanta
Founded1907

United Parcel Service (UPS) is one of the world's largest package delivery companies and a premier provider of global supply chain management solutions. Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. It offers a comprehensive range of services including transportation and freight (air, ground, ocean), contract logistics, international trade compliance, customs brokerage, and financial services. The company operates an extensive global network, serving more than 220 countries and territories, and is committed to innovation, sustainability, and customer-first strategies.

Where is UPS's Headquarters?

UPS officeUPS officeUPS officeUPS office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Atlanta headquarters serves as the central command for UPS's global operations, overseeing strategic planning, corporate governance, financial management, technological innovation, and administrative functions for all its business segments worldwide.

Notable Features:

The campus is a modern, expansive corporate facility designed to foster collaboration and efficiency. It incorporates advanced technology infrastructure and provides various employee amenities, reflecting its status as a leading Fortune 500 company.

Work Culture:

UPS's headquarters fosters a professional, results-driven, and operations-centric work environment. There's a strong emphasis on efficiency, reliability, integrity, and customer service. The culture supports global teamwork and continuous improvement in a dynamic industry.

HQ Significance:

The headquarters is strategically vital, directing a vast global logistics network that connects economies and businesses. It is the hub for innovation in shipping and supply chain technology and represents the core of UPS's worldwide brand and operational excellence.

Values Reflected in HQ: The headquarters' architecture, operational design, and community engagement reflect UPS's core values: integrity, teamwork, service, quality, efficiency, safety, and sustainability.

Location:

UPS supports a vast array of functions globally, operating in more than 220 countries and territories. Key functions include express package and freight delivery (air, ground, ocean), international air and ocean freight forwarding, comprehensive customs brokerage services, contract logistics (such as warehousing, order fulfillment, and post-sales services), specialized healthcare logistics, supply chain design and management, and e-commerce solutions. This global reach is powered by a sophisticated network of ground fleets, a major cargo airline (UPS Airlines), advanced technology, and dedicated personnel worldwide.

Street Address:

55 Glenlake Parkway NE

City:

Atlanta

State/Province:

GA

Country:

USA

UPS's Global Presence

Brussels, Belgium

Address: Avenue du Bourget 40, 1130 Brussels, Belgium

To coordinate and optimize UPS's extensive delivery and logistics network within Europe, facilitate international trade between Europe and other global regions, and address region-specific market demands, regulatory environments, and sustainability goals.

Singapore

Address: UPS House, 22 Changi South Avenue 2, Singapore 486364

To manage and expand UPS's presence in the Asia Pacific region, cater to the diverse logistics needs of businesses operating in and trading with Asia, and leverage Singapore's position as a major global trade and logistics hub.

Buying Intent Signals for UPS

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of UPS

As of April 2025, UPS' leadership includes:

Carol B. Tomé - Chief Executive Officer
Brian Newman - Executive Vice President and Chief Financial Officer
Nando Cesarone - Executive Vice President and President U.S.
Kate Gutmann - Executive Vice President and President, International, Healthcare and Supply Chain Solutions
Bala Subramanian - Executive Vice President and Chief Digital and Technology Officer
Charlene Thomas - Executive Vice President, Chief Human Resources Officer and Chief Diversity, Equity & Inclusion Officer

Investors of UPS

UPS has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock Inc.
State Street Corporation
JP Morgan Chase & Co.
Capital World Investors
Geode Capital Management, LLC

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

Over the past year, UPS has seen key leadership transitions, including retirements and new appointments, reflecting the company's ongoing strategic focus on growth, efficiency, and talent development. Notably, changes occurred in human resources and brand communications leadership roles.

Departures

Darrell Ford, Darrell Ford retired from his position as Executive Vice President, Chief Human Resources Officer, and Chief Diversity, Equity and Inclusion Officer, effective May 31, 2024, after a significant tenure.

New Appointments:

Charlene Thomas, Charlene Thomas, previously Chief Diversity, Equity and Inclusion Officer and a long-time UPS leader, was appointed to succeed Darrell Ford as Executive Vice President and Chief Human Resources Officer, effective June 1, 2024.
Deisha Barnett, Deisha Barnett was appointed to the newly defined role of Chief Brand and Communications Officer, effective June 1, 2024, joining UPS from another major corporation.

Technology (Tech Stack) used by UPS

Discover the tools UPS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

UPS Email Formats and Examples

UPS primarily uses an email format that combines the first initial of an employee's first name with their last name. While variations might exist for specific departments or roles, this is the most common pattern observed for corporate communications. Understanding this format can be helpful for professional outreach.

flast@ups.com

Format

ctome@ups.com

Example

85%

Success rate

News and media

UPS NewsroomApril 23, 2024

UPS Releases 1Q 2024 Earnings

UPS announced its first-quarter 2024 consolidated revenues of $21.7 billion, a 5.3% decrease from the first quarter of 2023. Consolidated operating profit was $1.7 billion, down 31.5% compared to the first quarter of 2023, reflecting dynamic market conditions. The company reaffirmed its full-year 2024 financial targets....more

UPS NewsroomOctober 25, 2023

UPS To Acquire Happy Returns, A Leader in Reverse Logistics

UPS announced it has entered into a definitive agreement to acquire Happy Returns, a U.S.-based reverse logistics company. Happy Returns offers no-box, no-label returns for merchants and consumers through a network of drop-off locations, aiming to simplify the returns process and improve efficiency....more

UPS NewsroomMarch 26, 2024

UPS Announces Plans to Further Optimize its Network and Create Better Customer and Employee Experiences

UPS shared details about its network optimization strategy, Network of the Future, including initiatives to enhance efficiency, reduce costs, and improve service for customers. This includes investments in automation and streamlining processes across its global operations....more

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