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UPS
What Does UPS Do?
United Parcel Service (UPS) is one of the world's largest package delivery companies and a premier provider of global supply chain management solutions. Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. It offers a comprehensive range of services including transportation and freight (air, ground, ocean), contract logistics, international trade compliance, customs brokerage, and financial services. The company operates an extensive global network, serving more than 220 countries and territories, and is committed to innovation, sustainability, and customer-first strategies.
Where Is UPS's Headquarters?
HQ Function
The Atlanta headquarters serves as the central command for UPS's global operations, overseeing strategic planning, corporate governance, financial management, technological innovation, and administrative functions for all its business segments worldwide.
Notable Features:
The campus is a modern, expansive corporate facility designed to foster collaboration and efficiency. It incorporates advanced technology infrastructure and provides various employee amenities, reflecting its status as a leading Fortune 500 company.
Work Culture:
UPS's headquarters fosters a professional, results-driven, and operations-centric work environment. There's a strong emphasis on efficiency, reliability, integrity, and customer service. The culture supports global teamwork and continuous improvement in a dynamic industry.
HQ Significance:
The headquarters is strategically vital, directing a vast global logistics network that connects economies and businesses. It is the hub for innovation in shipping and supply chain technology and represents the core of UPS's worldwide brand and operational excellence.
Values Reflected in HQ: The headquarters' architecture, operational design, and community engagement reflect UPS's core values: integrity, teamwork, service, quality, efficiency, safety, and sustainability.
Location:
UPS supports a vast array of functions globally, operating in more than 220 countries and territories. Key functions include express package and freight delivery (air, ground, ocean), international air and ocean freight forwarding, comprehensive customs brokerage services, contract logistics (such as warehousing, order fulfillment, and post-sales services), specialized healthcare logistics, supply chain design and management, and e-commerce solutions. This global reach is powered by a sophisticated network of ground fleets, a major cargo airline (UPS Airlines), advanced technology, and dedicated personnel worldwide.
Street Address:
55 Glenlake Parkway NE
City:
Atlanta
State/Province:
GA
Country:
USA
Where Else Does UPS Operate Around the World?
Brussels, Belgium
Address: Avenue du Bourget 40, 1130 Brussels, Belgium
To coordinate and optimize UPS's extensive delivery and logistics network within Europe, facilitate international trade between Europe and other global regions, and address region-specific market demands, regulatory environments, and sustainability goals.
Singapore
Address: UPS House, 22 Changi South Avenue 2, Singapore 486364
To manage and expand UPS's presence in the Asia Pacific region, cater to the diverse logistics needs of businesses operating in and trading with Asia, and leverage Singapore's position as a major global trade and logistics hub.
Buying Intent Signals for UPS
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading UPS? Meet the Executive Team
As of April 2025, UPS' leadership includes:
Who's Investing in UPS?
UPS has been backed by several prominent investors over the years, including:
What Leadership Changes Has UPS Seen Recently?
Over the past year, UPS has seen key leadership transitions, including retirements and new appointments, reflecting the company's ongoing strategic focus on growth, efficiency, and talent development. Notably, changes occurred in human resources and brand communications leadership roles.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byUPS?
Discover the tools UPS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
UPS Email Formats and Examples
UPS primarily uses an email format that combines the first initial of an employee's first name with their last name. While variations might exist for specific departments or roles, this is the most common pattern observed for corporate communications. Understanding this format can be helpful for professional outreach.
flast@ups.com
Format
ctome@ups.com
Example
85%
Success rate
What's the Latest News About UPS?
UPS Newsroom • April 23, 2024
UPS Releases 1Q 2024 Earnings
UPS announced its first-quarter 2024 consolidated revenues of $21.7 billion, a 5.3% decrease from the first quarter of 2023. Consolidated operating profit was $1.7 billion, down 31.5% compared to the first quarter of 2023, reflecting dynamic market conditions. The company reaffirmed its full-year 2024 financial targets....more
UPS Newsroom • October 25, 2023
UPS To Acquire Happy Returns, A Leader in Reverse Logistics
UPS announced it has entered into a definitive agreement to acquire Happy Returns, a U.S.-based reverse logistics company. Happy Returns offers no-box, no-label returns for merchants and consumers through a network of drop-off locations, aiming to simplify the returns process and improve efficiency....more
UPS Newsroom • March 26, 2024
UPS Announces Plans to Further Optimize its Network and Create Better Customer and Employee Experiences
UPS shared details about its network optimization strategy, Network of the Future, including initiatives to enhance efficiency, reduce costs, and improve service for customers. This includes investments in automation and streamlining processes across its global operations....more
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