What Does Upper Hand Do?

Total employees45
HeadquartersIndianapolis
Founded2014

Upper Hand is a comprehensive sports management software platform designed to empower sports organizations, fitness studios, training academies, and recreation facilities. It helps businesses streamline operations, manage scheduling and bookings, process payments, engage with clients, and gain valuable business insights. Upper Hand aims to simplify administrative tasks so sports professionals can focus on coaching, training, and growing their business, ultimately enhancing the experience for both staff and customers. The platform offers robust features for managing memberships, camps, classes, appointments, and retail, all within a user-friendly interface.

Where Is Upper Hand's Headquarters?

Upper Hand officeUpper Hand officeUpper Hand officeUpper Hand office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Indianapolis headquarters serves as the core for product development, engineering, sales, marketing, customer success, and corporate operations for Upper Hand.

Notable Features:

Situated in the iconic Monument Circle area, the office offers a modern workspace within a historic and vibrant downtown setting, providing employees with access to city amenities and a dynamic environment.

Work Culture:

Upper Hand fosters an innovative, collaborative, and customer-centric work culture. The team is passionate about leveraging technology to solve challenges in the sports and fitness industry, encouraging continuous learning, teamwork, and a proactive approach to development and client support.

HQ Significance:

The headquarters in Indianapolis is strategic for its access to a growing tech talent pool and its central location within the US, facilitating nationwide client relations and business development. It's the nerve center for innovation and company strategy.

Values Reflected in HQ: The headquarters reflects values of innovation, professionalism, community engagement (by being in the city center), and a commitment to providing a high-quality environment for its employees.

Location:

Upper Hand primarily serves clients across North America (USA and Canada). Its cloud-based software platform is accessible globally, particularly for English-speaking markets. International customer support and operations are managed centrally from its US headquarters and through its distributed remote team, ensuring assistance for its sports management software users worldwide.

Street Address:

55 Monument Circle, Suite 720

City:

Indianapolis

State/Province:

IN

Country:

USA

Where Else Does Upper Hand Operate Around the World?

Distributed (Remote, USA)

Address: N/A - Remote Workforce

To enhance operational flexibility, provide comprehensive coverage across different time zones for client support and sales, and to attract top talent nationwide without geographical constraints.

Buying Intent Signals for Upper Hand

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Upper Hand? Meet the Executive Team

As of April 2025, Upper Hand' leadership includes:

Kevin MacCauley - Founder & CEO
Myles Nakashima - Co-founder & CTO
Ned Reeve - Chief Revenue Officer
Tim Dearth - VP of Product
Lauren Samuels - VP of Marketing

Who's Investing in Upper Hand?

Upper Hand has been backed by several prominent investors over the years, including:

Elevate Ventures
Stout Street Capital
gener8tor
Park Ten Capital
RSL Venture Partners

What Leadership Changes Has Upper Hand Seen Recently?

Hire0
Exits0

Based on publicly available information and recent news, there have been no major C-suite executive hires or departures publicly announced at Upper Hand in the last 12 months, indicating stability within the top leadership team. Minor changes in VP or Director level roles may occur as part of regular business growth but are not always publicly highlighted.

What Technology (Tech Stack) Is Used byUpper Hand?

Discover the tools Upper Hand uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Upper Hand Email Formats and Examples

Upper Hand commonly uses email formats such as [first].[last]@upperhand.com and [first]@upperhand.com. For precise contact, verification is always recommended.

[first].[last]@upperhand.com or [first]@upperhand.com

Format

jane.doe@upperhand.com or jdoe@upperhand.com

Example

80%

Success rate

What's the Latest News About Upper Hand?

Upper Hand BlogAugust 15, 2023

Upper Hand Named To The 2023 Inc. 5000 List Of Fastest-Growing Private Companies In America For Third Consecutive Year

Upper Hand announced it has been named to the Inc. 5000 list of fastest-growing private companies in America for the third year in a row, recognizing its significant revenue growth and expansion in the sports technology sector....more

Upper Hand BlogMarch 21, 2023

Upper Hand Partners With Indiana Soccer Association

Upper Hand announced a strategic partnership with the Indiana Soccer Association to provide its member clubs and leagues with advanced sports management software solutions, aiming to streamline operations and enhance the soccer experience across the state....more

Upper Hand Blog / PR NewswireFebruary 7, 2023

Upper Hand Partners With LeagueApps To Expand Its Software Offerings For Youth Sports Organizations

Upper Hand and LeagueApps announced a partnership to integrate their platforms, offering a more comprehensive suite of tools for youth sports organizations, combining Upper Hand's studio and facility management strengths with LeagueApps' league and tournament capabilities....more

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