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Updox is a comprehensive healthcare communication and collaboration platform designed to streamline administrative tasks and enhance patient engagement for medical practices. Acquired by EverCommerce in 2021, Updox offers a suite of solutions including secure text messaging, patient reminders, telehealth, electronic fax, online forms, and patient payments, all integrated into one easy-to-use system. Its mission is to help healthcare providers operate more efficiently, improve patient outcomes, and modernize the patient experience. Updox aims to be the central hub for all practice communications, reducing busywork and allowing staff to focus more on patient care.
Serves as the primary operational center for Updox, housing core functions such as product development, engineering, sales, customer support, and administration for its healthcare technology solutions.
Modern office space located in a prominent business park, designed to facilitate collaboration and innovation among its teams. The facility supports a hybrid work model, blending in-office and remote work.
Updox fosters a fast-paced, innovative, and customer-centric work culture. Employees are encouraged to be problem-solvers and contribute to the evolution of healthcare technology. Teamwork and a passion for improving healthcare are emphasized.
The Dublin headquarters is crucial for Updox's strategic direction, product innovation, and market engagement, particularly within the North American healthcare sector. It's the nerve center for developing and delivering solutions that serve thousands of healthcare providers.
Updox primarily serves the United States healthcare market. Its cloud-based platform allows for accessibility from various locations with internet connectivity. While direct Updox-branded international offices are not prominent, its services are utilized mainly by U.S. healthcare providers. Global strategy and reach may be influenced or supported by its parent company, EverCommerce, which has a broader international footprint.
5005 Emerald Parkway, Suite 200
Dublin
OH
USA
Address: N/A
Focus on centralized operations for core product development and support, with potential distributed team members.
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As of April 2025, Updox' leadership includes:
Updox has been backed by several prominent investors over the years, including:
As Updox is an integrated brand within EverCommerce, executive leadership changes specifically for the Updox unit are typically managed within the broader EverCommerce Health division. Public announcements for Updox-specific executive hires or exits are infrequent unless they represent a significant strategic change for the brand.
Discover the tools Updox uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Updox commonly uses the email format [first_initial][last]@updox.com (e.g., jsmith@updox.com) for its employees. Another pattern sometimes observed is [first].[last]@updox.com.
[first_initial][last]@updox.com
Format
jsmith@updox.com
Example
70%
Success rate
PR Newswire • March 7, 2023
Updox announced a partnership with PointClickCare to enhance communication and care coordination between hospitals and skilled nursing facilities, aiming to improve resident care transitions through integrated solutions....more
Business Wire • February 21, 2023
Updox, an EverCommerce company, announced it has achieved full EHNAC Health Network Accreditation Program for Electronic Health Networks (HNAP-EHN) accreditation. This certification demonstrates Updox's commitment to the highest standards of data security, privacy, and compliance in healthcare communications....more
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