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Updater is a leading relocation technology company dedicated to simplifying the moving process for the millions of American households that move each year. By integrating with real estate brokerages, property management companies, mortgage lenders, and moving companies, Updater provides a centralized, intuitive platform for users to manage all aspects of their move. This includes tasks such as forwarding mail with USPS, connecting utilities and home services, updating accounts and records, comparing and booking moving companies, and discovering local businesses and services in their new neighborhood. Updater's mission is to transform the stressful experience of moving into a more manageable and streamlined journey through innovative technology and user-centric design.
The New York headquarters serves as the central hub for Updater's operations, including executive leadership, product development, engineering, marketing, sales, and corporate strategy.
Modern office space situated in the vibrant Union Square area, designed to foster collaboration, innovation, and productivity. Likely features open-plan workspaces, meeting rooms equipped with technology, and common areas for employees.
Updater's work culture is characterized by innovation, a fast-paced environment, strong emphasis on teamwork, and a customer-first approach. Employees are often described as passionate, driven, and collaborative, working together to solve the complexities of the moving industry.
As the primary corporate office, the New York headquarters is crucial for strategic decision-making, fostering company culture, driving product innovation, and coordinating national operations.
Updater's primary operational focus and market is currently within the United States. The company's technology platform and services are tailored to the needs of American households and businesses involved in the moving process. While its physical headquarters is in New York and it employs a remote workforce across the US, its services are designed for domestic relocations within the USA.
19 Union Square West, 12th Floor
New York
NY
USA
Address: N/A (Distributed Workforce Model)
To ensure comprehensive national operational capability, leverage diverse talent from various regions, and provide flexible working arrangements, enhancing Updater's ability to serve clients and users across the U.S.
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As of April 2025, Updater' leadership includes:
Updater has been backed by several prominent investors over the years, including:
Updater's core executive leadership team has shown stability over the last 12 months. Key strategic appointments to VP and SVP roles were made in early 2023, strengthening various departments. No major C-suite departures or new external C-suite hires have been publicly announced in the immediate past year (approx. May 2023 - May 2024), indicating continuity in leadership and strategic execution.
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Updater likely uses standardized corporate email formats for its employees. Common patterns at technology companies include [first].[last]@updater.com or [first_initial][last]@updater.com. Direct confirmation of their primary format is not publicly available, but these are strong predictive patterns.
[first].[last]@updater.com
Format
jane.doe@updater.com
Example
85%
Success rate
PR Newswire • May 1, 2024
Updater announced the launch of Updater Pro for Moving Companies, a new suite of tools designed to help moving companies streamline their operations, improve customer communication, and grow their business. This marks an expansion of Updater's offerings to better serve the moving industry side of its ecosystem....more
PR Newswire • October 4, 2023
Updater acquired MoveHQ, a leading provider of SaaS solutions for the moving industry, including well-known products like IOMI (Inventory, Order Management, and Invoicing). This acquisition significantly enhances Updater's capabilities and product offerings for moving companies, deepening its integration within the relocation ecosystem....more
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