What Does United Response Do?

Total employees1126
HeadquartersCroydon
Founded1973

United Response is a prominent UK-based national charity dedicated to supporting adults and young people with learning disabilities, physical disabilities, autism, acquired brain injuries, and mental health needs. Founded in 1973, the organization empowers individuals to live the life they choose by providing person-centered services, promoting independence, and advocating for equal rights and opportunities. They work closely with individuals, their families, and local communities to deliver tailored support across England and Wales, guided by their values of being honest, united, responsive, creative, and strong.

Where Is United Response's Headquarters?

United Response officeUnited Response officeUnited Response officeUnited Response office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for administrative, financial, strategic planning, IT, HR, and national support services for United Response's operations across England and Wales.

Notable Features:

Knollys House is a modern office building providing functional workspace. Notable architectural highlights are not a primary focus; the emphasis is on an accessible and efficient environment for coordinating national charitable activities.

Work Culture:

The work culture at United Response HQ is mission-driven, fostering collaboration, professionalism, and a strong commitment to the charity's values of being honest, united, responsive, creative, and strong in supporting individuals with disabilities. It emphasizes impact, innovation, and operational excellence in the non-profit sector.

HQ Significance:

The Croydon headquarters is crucial as the administrative and strategic core of United Response, enabling the coordination of nationwide services, policy advocacy, quality assurance, and effective stewardship of resources to support thousands of individuals annually.

Values Reflected in HQ: The operational efficiency, central coordination, and focus on quality support facilitated by the headquarters reflect United Response's commitment to being a strong, responsive, and well-governed organization, ensuring resources are effectively managed to deliver on their mission.

Location:

United Response primarily operates within the United Kingdom, with its services concentrated across England and Wales. Its focus is on providing national support services within these regions. It does not have a significant operational presence or offices outside of the UK.

Street Address:

Knollys House, 17 Addiscombe Road

City:

Croydon

State/Province:

Greater London

Country:

United Kingdom

Where Else Does United Response Operate Around the World?

Various locations across England and Wales

Address: Specific addresses vary by local service delivery points and smaller administrative hubs; United Response does not operate large, centralized regional corporate offices in the traditional sense.

To provide accessible, person-centered, community-based support and services tailored to the unique needs of individuals in specific geographic areas across England and Wales, ensuring proximity and responsiveness.

Buying Intent Signals for United Response

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading United Response? Meet the Executive Team

As of April 2025, United Response' leadership includes:

Tim Cooper - Chief Executive
Joanne Kondabeka - Chief Operating Officer
Helen Nightingill - Chief Financial Officer
Ali Ahad - Director of Innovation and Business Development
John JC Charles - Director of People
Andrew Fedorowicz - Director of IT
Mark Sapsford - Director of Quality & Practice
Jackie Wagg - Director of Property

Who's Investing in United Response?

United Response has been backed by several prominent investors over the years, including:

Primarily funded through contracts with UK Local Authorities and the National Health Service (NHS).
Receives grants from various charitable trusts and foundations.
Supported by individual donations, legacies, and fundraising activities.

What Leadership Changes Has United Response Seen Recently?

Hire2
Exits0

United Response has actively strengthened its executive team over the past year with key strategic appointments, including a new Chief Operating Officer and a new Director of People, to support its mission and growth. No major executive departures have been publicly announced during this period.

New Appointments:

Joanne Kondabeka, Joanne Kondabeka appointed as new Chief Operating Officer.
John JC Charles, John JC Charles appointed as new Director of People.

What Technology (Tech Stack) Is Used byUnited Response?

Discover the tools United Response uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

United Response Email Formats and Examples

United Response typically utilizes a standard professional email format for its staff, most commonly combining the employee's first and last names separated by a dot, followed by the organization's domain. This structure facilitates direct communication with team members across the organization.

[first].[last]@unitedresponse.org.uk

Format

jane.doe@unitedresponse.org.uk

Example

80%

Success rate

What's the Latest News About United Response?

unitedresponse.org.uk • January 16, 2024

United Response Appoints New Chief Operating Officer Joanne Kondabeka

United Response announced the appointment of Joanne Kondabeka as its new Chief Operating Officer. Joanne brings extensive experience in the social care sector and will oversee operations to enhance service delivery for people with disabilities....more

unitedresponse.org.uk • October 2, 2023

United Response Welcomes John JC Charles as New Director of People

John JC Charles has joined United Response as the new Director of People. He will lead the charity's people strategy, focusing on staff development, engagement, and fostering an inclusive culture....more

Charity Today News • November 28, 2023

United Response Survey Highlights Concerns Over Social Care Winter Pressures

A survey by United Response has revealed significant concerns among social care providers regarding winter pressures, emphasizing the need for increased funding and support for the sector to protect vulnerable individuals during challenging months....more

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