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United Response is a prominent UK-based national charity dedicated to supporting adults and young people with learning disabilities, physical disabilities, autism, acquired brain injuries, and mental health needs. Founded in 1973, the organization empowers individuals to live the life they choose by providing person-centered services, promoting independence, and advocating for equal rights and opportunities. They work closely with individuals, their families, and local communities to deliver tailored support across England and Wales, guided by their values of being honest, united, responsive, creative, and strong.
Serves as the central hub for administrative, financial, strategic planning, IT, HR, and national support services for United Response's operations across England and Wales.
Knollys House is a modern office building providing functional workspace. Notable architectural highlights are not a primary focus; the emphasis is on an accessible and efficient environment for coordinating national charitable activities.
The work culture at United Response HQ is mission-driven, fostering collaboration, professionalism, and a strong commitment to the charity's values of being honest, united, responsive, creative, and strong in supporting individuals with disabilities. It emphasizes impact, innovation, and operational excellence in the non-profit sector.
The Croydon headquarters is crucial as the administrative and strategic core of United Response, enabling the coordination of nationwide services, policy advocacy, quality assurance, and effective stewardship of resources to support thousands of individuals annually.
United Response primarily operates within the United Kingdom, with its services concentrated across England and Wales. Its focus is on providing national support services within these regions. It does not have a significant operational presence or offices outside of the UK.
Knollys House, 17 Addiscombe Road
Croydon
Greater London
United Kingdom
Address: Specific addresses vary by local service delivery points and smaller administrative hubs; United Response does not operate large, centralized regional corporate offices in the traditional sense.
To provide accessible, person-centered, community-based support and services tailored to the unique needs of individuals in specific geographic areas across England and Wales, ensuring proximity and responsiveness.
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As of April 2025, United Response' leadership includes:
United Response has been backed by several prominent investors over the years, including:
United Response has actively strengthened its executive team over the past year with key strategic appointments, including a new Chief Operating Officer and a new Director of People, to support its mission and growth. No major executive departures have been publicly announced during this period.
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United Response typically utilizes a standard professional email format for its staff, most commonly combining the employee's first and last names separated by a dot, followed by the organization's domain. This structure facilitates direct communication with team members across the organization.
[first].[last]@unitedresponse.org.uk
Format
jane.doe@unitedresponse.org.uk
Example
80%
Success rate
unitedresponse.org.uk • January 16, 2024
United Response announced the appointment of Joanne Kondabeka as its new Chief Operating Officer. Joanne brings extensive experience in the social care sector and will oversee operations to enhance service delivery for people with disabilities....more
unitedresponse.org.uk • October 2, 2023
John JC Charles has joined United Response as the new Director of People. He will lead the charity's people strategy, focusing on staff development, engagement, and fostering an inclusive culture....more
Charity Today News • November 28, 2023
A survey by United Response has revealed significant concerns among social care providers regarding winter pressures, emphasizing the need for increased funding and support for the sector to protect vulnerable individuals during challenging months....more
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