HQ Function

Serves as the central command for United Cargo's global strategy, network planning, sales leadership, product development, and operational oversight. Key decisions regarding routes, capacity, pricing, and service standards are managed from here.

Notable Features:

Located within the iconic Willis Tower, one of the tallest buildings in the Western Hemisphere, offering panoramic city views and state-of-the-art corporate facilities.

Work Culture:

A dynamic, fast-paced environment focused on logistics, global operations, and customer service. The culture emphasizes teamwork, efficiency, innovation in cargo handling, and adherence to safety and security protocols, integrated within the larger United Airlines corporate culture.

HQ Significance:

Its location in Chicago, a major US transportation and commercial hub, provides strategic advantages for managing a global air freight network. Proximity to O'Hare International Airport (ORD), a key United hub, is also beneficial.

Values Reflected in HQ: The headquarters' strategic location and integration within a world-class facility reflect United Cargo's commitment to global connectivity, operational excellence, and leadership in the air freight industry.

Location:

United Cargo supports extensive global functions leveraging United Airlines' worldwide flight network, reaching hundreds of destinations across six continents. Key functions include international sales and customer service offices in major markets, full-service cargo handling facilities at United's hub airports (Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington D.C.) and key international gateways. They offer specialized product support globally for TempControl (temperature-sensitive), UC Secure (valuable goods), PetSafe (live animals - currently paused/limited), and general freight, ensuring end-to-end logistics solutions for a diverse international clientele.

Street Address:

233 S Wacker Dr

City:

Chicago

State/Province:

Illinois

Country:

USA