Uniphore
Uniphore's Overview
Uniphore is a global leader in Conversational AI and Automation, leveraging artificial intelligence (AI), machine learning, natural language processing (NLP), and automation technologies to transform enterprise interactions. Their platform analyzes conversations across voice, video, and text to provide insights and automate tasks, aiming to enhance customer experiences (CX), improve agent productivity in contact centers, optimize sales performance, and streamline workflows across various industries. Uniphore focuses on bridging the gap between humans and machines through comprehensive communication analysis and intelligent automation.
Where is Uniphore's Headquarters?
HQ Function
Serves as the primary corporate headquarters, housing key executive leadership, strategic planning, global marketing, finance, and administrative functions. It acts as a central node for coordinating global operations and R&D efforts.
Notable Features:
Located in a modern office building within a prominent Silicon Valley technology park, offering contemporary amenities typical of leading tech firms in the area.
Work Culture:
Characterized by a fast-paced, innovative environment focused on AI development, data science, and market disruption in the conversational AI space. Emphasis is placed on collaboration, technological advancement, and achieving growth targets.
HQ Significance:
Strategic location in the heart of Silicon Valley provides crucial access to top technology talent, venture capital networks, potential partners, and proximity to other major tech companies, reinforcing Uniphore's position in the AI landscape.
Values Reflected in HQ: The headquarters' location and modern setup reflect Uniphore's values of innovation, technological leadership, global ambition, and attracting top talent.
Location:
Uniphore maintains a significant global presence with key operational hubs and offices across North America (USA, Canada), Europe (UK, Spain), the Middle East (Israel), and Asia-Pacific (India, Singapore, Japan, Australia, Vietnam). This extensive network supports worldwide sales, marketing, customer success, R&D, engineering, and operational functions, enabling the company to serve a diverse international clientele effectively across different regions and time zones.
Street Address:
395 Page Mill Road, Suite 100
City:
Palo Alto
State/Province:
CA
Country:
USA
Uniphore's Global Presence
Chennai, Tamil Nadu/India
Address: Block 10, 7th Floor, DLF IT Park, 1/124 Shivaji Gardens, Mount Poonamallee Road, Manapakkam, Chennai - 600089
Serves as a critical development hub supporting the global product roadmap and acts as a key operational base for the APAC region.
London, UK
Address: WeWork, 70 Wilson St, London EC2A 2DB, UK
Drives business growth, manages client relationships, and coordinates regional operations within the diverse EMEA market.
Tel Aviv, Israel
Address: [Specific Address Not Widely Publicized - Likely integration post-acquisition]
Functions as a specialized R&D center, integrating acquired technologies and talent, and contributing to global innovation efforts.
Singapore
Address: [Specific Address - Often a regional sales/support office]
Supports market expansion and customer engagement within the dynamic Southeast Asian market.
Buying Intent Signals for Uniphore
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Uniphore
As of April 2025, Uniphore' leadership includes:
Investors of Uniphore
Uniphore has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Within the last 12-18 months, Uniphore has made strategic executive appointments, notably strengthening its growth and financial leadership teams to support its global expansion and market positioning. No major publicly announced executive departures have been identified during this specific period.
New Appointments:
Technology (Tech Stack) used by Uniphore
Discover the tools Uniphore uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Uniphore Email Formats and Examples
Uniphore primarily utilizes the [first].[last]@uniphore.com email format for its employees. While other formats might exist in rare cases or legacy situations, this is the most common and reliable pattern.
[first].[last]@uniphore.com
Format
jane.doe@uniphore.com
Example
90%
Success rate
News and media
Uniphore Press Release • May 14, 2024
Uniphore Launches Uniphore Inspire™ to Elevate Contact Center Agent Performance with Emotion AI
Uniphore announced the launch of Uniphore Inspire, a new AI-powered solution designed to provide real-time coaching and actionable insights to contact center agents by leveraging Emotion AI, aiming to improve agent performance, job satisfaction, and reduce attrition....more
Business Wire • April 16, 2024
Uniphore Announces Integration with Avaya Communication & Collaboration Suite
Uniphore revealed the integration of its Conversational AI and Automation platform with the Avaya Communication & Collaboration Suite, enabling Avaya customers to leverage Uniphore's capabilities for enhanced agent performance and improved customer experiences....more
PR Newswire • January 23, 2024
Uniphore Appoints Vinod Muthukrishnan as Chief Growth Officer
Uniphore announced the appointment of Vinod Muthukrishnan, former founder and CEO of CloudCherry (acquired by Cisco), as its new Chief Growth Officer, tasking him with accelerating the company's global expansion and strategic market initiatives....more
Uniphore Press Release • February 16, 2023
Uniphore Appoints Stephane Berthier as Chief Financial Officer
Uniphore named Stephane Berthier as its new Chief Financial Officer (CFO). Berthier brings extensive experience in financial leadership within the technology sector to support Uniphore's next phase of growth and financial strategy....more
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