What Does Uniphore Do?

Total employees858
HeadquartersPalo Alto
Founded2008

Uniphore is a global leader in Conversational AI and Automation, providing enterprises with powerful solutions to transform customer experience and contact center operations. Their comprehensive X Platform integrates AI, machine learning, Natural Language Processing (NLP), and automation to understand conversations, predict intent, and automate actions. This leads to improved agent productivity, enhanced customer satisfaction, and significant cost savings. Uniphore serves diverse industries including financial services, healthcare, telecom, and retail, empowering them to deliver empathetic and efficient customer interactions.

Where Is Uniphore's Headquarters?

Uniphore officeUniphore officeUniphore officeUniphore office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for strategic decision-making, global marketing, corporate functions, and R&D leadership, driving the company's vision in the conversational AI space.

Notable Features:

Modern office space designed to foster collaboration and innovation, featuring open layouts, advanced technology-equipped meeting rooms, and amenities typical of leading Silicon Valley tech companies.

Work Culture:

A dynamic, fast-paced, and innovative environment that encourages creative problem-solving and continuous learning. The culture is customer-centric, with a strong emphasis on teamwork and technological excellence.

HQ Significance:

Its Palo Alto location provides Uniphore with direct access to top tech talent, venture capital, research institutions, and a vibrant ecosystem of partners and competitors, crucial for an AI-focused company.

Values Reflected in HQ: The headquarters' design and location reflect Uniphore's core values of innovation, customer centricity, global collaboration, and technological leadership.

Location:

Uniphore supports its global clientele through a network of offices and remote teams spanning North America, Europe, Asia-Pacific (including India and Southeast Asia), and the Middle East. Key functions supported globally include research & development, engineering, sales, marketing, customer success, professional services, and corporate operations, ensuring comprehensive coverage and support for enterprise needs in conversational AI and automation worldwide.

Street Address:

3000 El Camino Real, Bldg 4, Suite 200

City:

Palo Alto

State/Province:

California

Country:

USA

Where Else Does Uniphore Operate Around the World?

Chennai, Tamil Nadu/India

Address: IIT Madras Research Park, Kanagam Road, Taramani, Chennai, Tamil Nadu 600113, India

Serves as a key innovation and delivery center for the Asia-Pacific region and supports global product development initiatives.

Bangalore, Karnataka/India

Address: Prestige Khoday Tower, Municipal No. 2, 5th Floor, Raj Bhavan Road, Bangalore 560001, India

Supports sales, delivery, and engineering functions, contributing to Uniphore's product roadmap and customer success in the region.

London, England/United Kingdom

Address: 1 Poultry, London, EC2R 8EJ, United Kingdom

Drives business growth, strategic partnerships, and client engagement across the diverse markets within EMEA.

Singapore

Address: Centennial Tower, 3 Temasek Avenue, Singapore 039190

Strategic base for expanding Uniphore's footprint in the dynamic APAC market, catering to diverse industry needs for conversational AI solutions.

Buying Intent Signals for Uniphore

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Uniphore? Meet the Executive Team

As of April 2025, Uniphore' leadership includes:

Umesh Sachdev - Co-Founder and CEO
Ravi Saraogi - Co-Founder and Board Member
Stephane Berthier - Chief Financial Officer
Annie Weckesser - Chief Marketing and People Officer
Balaji Raghavan - Chief Technology Officer
Ritesh Idnani - Chief Revenue Officer
Nachiket Deshpande - Chief Operating Officer

Who's Investing in Uniphore?

Uniphore has been backed by several prominent investors over the years, including:

NEA (New Enterprise Associates)
Sorenson Capital
March Capital
Chiratae Ventures (formerly IDG Ventures India)
Sistema Asia Fund
National Grid Partners
Iron Pillar
Qualcomm Ventures LLC
IIFL Asset Management
Redebuilt Capital

What Leadership Changes Has Uniphore Seen Recently?

Hire2
Exits0

Uniphore has made strategic appointments to its executive team over the past year to bolster its global expansion and product innovation efforts, particularly strengthening its financial and operational leadership. No major publicly announced executive exits have been noted recently.

New Appointments:

Stephane Berthier, Stephane Berthier was appointed as Chief Financial Officer to lead Uniphore's global finance organization and spearhead financial strategies for growth.
Nachiket Deshpande, Nachiket Deshpande joined as Chief Operating Officer, bringing extensive experience in scaling operations and driving global delivery excellence.

What Technology (Tech Stack) Is Used byUniphore?

Discover the tools Uniphore uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Uniphore Email Formats and Examples

Uniphore primarily utilizes the [first].[last]@uniphore.com email format for its employees. Variations like [first_initial][last]@uniphore.com might exist but are less common. This pattern is typical for many tech companies for professional communication.

[first].[last]@uniphore.com

Format

jane.doe@uniphore.com

Example

90%

Success rate

What's the Latest News About Uniphore?

Business Wire • March 7, 2024

Uniphore Announces Industry-First Emotion AI-Powered Capabilities to Drive Greater Business Outcomes

Uniphore unveiled new Emotion AI-powered capabilities for its X Platform. These enhancements aim to provide deeper insights into customer sentiment and agent behavior, enabling businesses to optimize interactions and improve outcomes in real-time....more

Uniphore Press Release • February 22, 2024

Uniphore Named a Leader in Conversational AI by Independent Research Firm

Uniphore announced its recognition as a Leader in a prominent independent research firm's evaluation of Conversational AI solutions. The report highlighted Uniphore's comprehensive platform capabilities, strong market presence, and innovative product strategy....more

Uniphore Press Release • October 26, 2023

Uniphore Recognized as a Growth and Innovation Leader by Frost & Sullivan for Conversational AI in APAC

Frost & Sullivan acknowledged Uniphore as a leader in growth and innovation within the Asia-Pacific Conversational AI market, citing its strong regional performance and advanced technology solutions....more

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