Ujjivan Small Finance Bank Limited is a scheduled commercial bank and one of India's leading small finance banks. It commenced operations on February 1, 2017, after its parent company, Ujjivan Financial Services Ltd., received a license from the Reserve Bank of India (RBI) to establish a small finance bank. Ujjivan SFB is committed to providing a full range of banking services to the unserved and underserved segments of India, promoting financial inclusion. Its offerings include savings accounts, current accounts, fixed deposits, recurring deposits, various loan products (microloans, housing, SME), and digital banking solutions. The bank aims to be the preferred mass-market bank for aspiring Indians.
The headquarters serves as the central nervous system for the bank's nationwide operations. It houses key departments like executive leadership, strategy, finance, risk management, technology, human resources, and compliance, driving the bank's policies and growth.
Situated in Koramangala, a prime commercial area, the headquarters is likely a modern, well-equipped office space designed to foster collaboration and efficiency for its corporate functions. Specific architectural details are not widely publicized, prioritizing functionality.
The work culture at Ujjivan SFB's headquarters is typically mission-oriented, focusing on financial inclusion and customer-centricity. It encourages innovation, particularly in leveraging technology, and fosters a professional environment with an emphasis on teamwork and ethical practices.
The Bengaluru headquarters is crucial for Ujjivan SFB as it centralizes decision-making, oversees operational execution across its branch network, and drives technological advancements, which are vital for a bank focused on serving a diverse customer base across India.
Ujjivan Small Finance Bank's operations are primarily concentrated within India. Its mission is to serve the financial needs of the unserved and underserved segments of the Indian population. While it engages with the global financial system through correspondent banking relationships and may have international investors, it does not operate retail or commercial banking branches outside of India.
Grape Garden, No. 27, 3rd A Cross, 18th Main, 6th Block, Koramangala
Bengaluru
Karnataka
India
Address: Ground Floor, Unit No G-05, G-06 & G-07, The Centrium, Phoenix Market City, LBS Marg, Kurla West, Mumbai - 400070
To enhance the bank's presence in Western India, catering to the diverse financial needs of the urban and semi-urban population in the Mumbai Metropolitan Region and contributing to local economic development.
Address: AB-17, Sector-I, Salt Lake City, Kolkata - 700064, West Bengal
To expand the bank's footprint in Eastern India, drive financial inclusion by reaching out to diverse customer segments, and support the economic activities in Kolkata and its surrounding regions.
Address: Plot No 1, Pocket 7, Sector-B, Vasant Kunj, New Delhi - 110070
To strengthen the bank's presence in Northern India, offering accessible and affordable financial services to the residents and businesses of Delhi, and contributing to the bank's overall mission of financial inclusion.
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As of April 2025, Ujjivan Small Finance Bank' leadership includes:
Ujjivan Small Finance Bank has been backed by several prominent investors over the years, including:
Ujjivan Small Finance Bank has experienced several significant executive movements over the past year (approx. May 2023 - May 2024), reflecting its dynamic approach to leadership and strategy. Key appointments include a new Chief Financial Officer, Head of Strategy, Products & Digital, and Chief Credit Officer, alongside several departures. These changes aim to bolster the bank's capabilities for sustained growth and operational excellence.
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Ujjivan Small Finance Bank typically uses standard corporate email formats. The most common patterns are likely based on employee names, such as [first_name].[last_name]@ujjivansfb.in or [first_initial][last_name]@ujjivansfb.in. For official communications or customer service, it is always recommended to use the contact forms or email addresses provided on their official website.
[first].[last]@ujjivansfb.in (e.g., john.doe@ujjivansfb.in) or [f][last]@ujjivansfb.in (e.g., jdoe@ujjivansfb.in)
Format
ittira.davis@ujjivansfb.in (example based on predicted common format for the CEO)
Example
85%
Success rate
Business Standard • May 10, 2024
Ujjivan Small Finance Bank reported a 7% year-on-year increase in net profit to Rs 330 crore for the fourth quarter ending March 31, 2024. The bank's Net Interest Income (NII) saw a significant growth of 26% YoY, reaching Rs 933 crore. Asset quality also showed improvement, with Gross Non-Performing Assets (GNPA) at 2.23%....more
Moneycontrol • May 13, 2024
Following its Q4 FY24 financial results, Ujjivan Small Finance Bank's management has guided that it expects credit costs to normalize to a range of 1.6-1.7% in the fiscal year 2025. This outlook reflects the bank's ongoing focus on maintaining healthy asset quality and pursuing sustainable growth strategies....more
The Economic Times • January 10, 2024
Ujjivan Small Finance Bank appointed Rajeev Yadav as its Head of Strategy, Products and Digital. Yadav, who previously served as MD and CEO of Fincare Small Finance Bank, brings significant experience to Ujjivan SFB as it aims to bolster its strategic initiatives and digital offerings....more
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