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University Federal Credit Union (UFCU) is a member-owned, not-for-profit financial cooperative based in Austin, Texas. Founded in 1936, UFCU has grown to become one of the largest credit unions in Texas, serving communities primarily in Central Texas and Galveston County. They offer a comprehensive range of financial products and services, including personal and business banking, loans (mortgage, auto, personal), investments, and insurance. UFCU is known for its commitment to its members, providing competitive rates, low fees, and personalized service. They are also deeply involved in the communities they serve, supporting local education and non-profit organizations.
The headquarters houses key administrative departments, executive leadership, strategic planning, operations management, IT, marketing, human resources, and member support services for the entire credit union.
The UFCU Plaza building is a modern, multi-story office complex designed for operational efficiency and employee collaboration. It often features ample parking and contemporary architectural design typical of corporate campuses.
UFCU fosters a member-centric work culture focused on service, integrity, and community. Employees often describe a supportive environment with opportunities for growth and a strong emphasis on teamwork and ethical practices.
The Austin headquarters signifies UFCU's strong roots and commitment to the Central Texas region, serving as the nerve center for its expanding network of financial centers and its significant role in the local economy.
UFCU's physical presence is concentrated in Texas, primarily in the Austin metro area and Galveston County. While they don't have international branches, their global reach is facilitated through robust online and mobile banking platforms, allowing members to manage their accounts from anywhere in the world. Additionally, UFCU participates in the CO-OP ATM and Shared Branching networks, providing members with surcharge-free ATM access and in-person services at thousands of locations nationwide and in some international locations.
8303 N MoPac Expy
Austin
TX
USA
Address: 2234 Guadalupe St, Austin, TX 78705
Serves as a primary financial center for the UT Austin community and surrounding central Austin neighborhoods, providing full-service banking and financial guidance.
Address: 2401 UTMB, Galveston, TX 77550
Provides comprehensive financial services to members in Galveston County, with a focus on the UTMB community, supporting regional growth and member needs.
Address: 101 University Blvd, Round Rock, TX 78665
Supports UFCU's expansion into rapidly developing areas, providing accessible financial services and community engagement in the northern Austin metropolitan area.
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As of April 2025, UFCU' leadership includes:
UFCU has been backed by several prominent investors over the years, including:
UFCU announced the appointment of Heather McKissick as SVP, Chief Lending Officer in October 2023. Other high-level executive team changes have not been widely publicized in the past year, suggesting stability in top leadership.
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University Federal Credit Union (UFCU) commonly uses the email format of the employee's first initial followed by their last name at the ufcu.org domain. Variations might exist for common names or specific departments.
[first_initial][last]@ufcu.org
Format
jdoe@ufcu.org
Example
80%
Success rate
UFCU News • February 29, 2024
UFCU announced a record-breaking $18 million cash dividend distributed to its members in February 2024. This marks the largest dividend payout in the credit union's history, reflecting its strong financial performance and commitment to member benefits....more
UFCU News • October 19, 2023
UFCU appointed Heather McKissick as its new Senior Vice President and Chief Lending Officer. McKissick brings over 20 years of experience in the financial services industry to her new role at UFCU....more
Austin Chamber of Commerce • January 17, 2024
UFCU has been recognized as a Great Place To Work® for the seventh year in a row. This certification is based on employee feedback regarding their experience working at UFCU, highlighting the organization's positive workplace culture....more
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