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Tyco Retail Solutions, now operating as Sensormatic Solutions under the Johnson Controls umbrella, is a premier global provider of innovative, data-driven retail solutions. They specialize in enhancing shopper experiences and improving operational efficiencies for retailers worldwide. Key offerings include Electronic Article Surveillance (EAS) systems for loss prevention, RFID-based inventory intelligence, shopper traffic analytics, and AI-powered computer vision solutions. Sensormatic Solutions empowers retailers to reduce shrink, optimize inventory, understand consumer behavior, and create smarter, more connected retail environments.
This facility serves as a critical center for research and development, product innovation, engineering, sales leadership, and global strategy for Sensormatic's retail technology offerings.
The Boca Raton campus often includes state-of-the-art innovation centers and showrooms where Sensormatic Solutions demonstrates its latest retail technologies, including AI and computer vision applications, to clients and partners.
The work culture at Sensormatic Solutions in Boca Raton emphasizes innovation, customer-centric problem-solving, and agile development. As part of Johnson Controls, it fosters a collaborative environment focused on leveraging technology to address the evolving needs of the retail industry.
Boca Raton is a significant hub for Sensormatic's global operations, driving the development of next-generation retail solutions and serving as a key touchpoint for engaging with major retail customers and industry partners.
Sensormatic Solutions, as an integral part of Johnson Controls, boasts an extensive global footprint, serving retailers in over 100 countries. This worldwide presence is facilitated through a network of direct offices, regional hubs, and strategic partnerships. Key functions supported globally include sales and business development, customer service and technical support, solution deployment and integration, R&D and product localization, and supply chain management, ensuring retailers worldwide have access to their comprehensive suite of solutions and expertise.
6600 Congress Ave
Boca Raton
Florida
USA
Address: Am Tannenhof 1-5, 41460 Neuss, Germany (Johnson Controls Office)
Facilitates market presence and customer engagement throughout the diverse EMEA retail landscape, adapting global solutions to meet local market requirements and trends.
Address: Johnson Controls Building, No. 228 Tianhong Road, Minhang District, Shanghai, China (Johnson Controls China HQ)
Drives growth and innovation for retail solutions in the dynamic APAC market, addressing unique regional retail challenges and consumer behaviors with tailored offerings.
Address: One Albert Quay, Cork, Ireland (Johnson Controls Global HQ)
Provides overarching strategic direction, corporate governance, and consolidated functions for Johnson Controls' worldwide operations, indirectly supporting Sensormatic's global mission.
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As of April 2025, Sensormatic Solutions' leadership includes:
Sensormatic Solutions has been backed by several prominent investors over the years, including:
Specific public announcements detailing executive new hires or exits directly within the Sensormatic Solutions division over the past 12 months are limited. Major leadership changes are often communicated at the Johnson Controls corporate level or may not be widely publicized for specific divisional roles. For the most current information, Johnson Controls' official investor relations or newsroom would be the primary source.
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Email addresses for employees at Sensormatic Solutions, being part of Johnson Controls, predominantly use the Johnson Controls domain (jci.com). The most common formats are combinations of first name and last name, or first initial and last name.
[first].[last]@jci.com or [first_initial][last]@jci.com
Format
john.smith@jci.com or jsmith@jci.com
Example
85%
Success rate
BusinessWire • January 10, 2024
Sensormatic Solutions showcased its newest suite of retail technologies at NRF 2024, emphasizing AI-driven innovations and cloud-based platforms. These solutions aim to tackle key retail challenges, including enhancing loss prevention, improving inventory accuracy, and enriching shopper experiences....more
Sensormatic.com Press Release • September 12, 2023
Sensormatic Solutions announced its Fall 2023 product lineup, introducing advanced AI-powered capabilities across its portfolio. These enhancements focus on loss prevention, inventory intelligence, and shopper insights, designed to assist retailers in optimizing performance and elevating customer engagement....more
Sensormatic.com Press Release • October 11, 2023
Sensormatic Solutions published survey findings indicating that U.S. consumers' holiday spending plans for 2023 were expected to align with 2022 levels. The data highlighted a continued consumer focus on seeking deals and starting their holiday shopping early....more
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