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TXU Energy is the largest retail electricity provider in Texas, serving more customers than any other provider in the state. They offer a variety of electricity plans for residential and business customers, emphasizing competitive pricing, renewable energy options, and customer-focused solutions. TXU Energy is a subsidiary of Vistra Corp, a leading integrated power company. The company is known for its community involvement, energy efficiency programs, and customer service initiatives.
The headquarters houses corporate operations, strategic planning, marketing, customer support management, and administrative functions for TXU Energy.
The Vistra Corp headquarters building, where TXU Energy is based, is a modern office campus that has achieved LEED Gold certification for its sustainable design and construction, featuring energy-efficient systems and a contemporary workspace.
The work culture emphasizes customer focus, innovation in energy solutions, reliability, and community engagement. As part of Vistra Corp, there's a strong focus on operational excellence and market leadership.
The Irving headquarters is strategically important as the command center for serving millions of Texas electricity customers and is central to Vistra Corp's extensive retail energy operations.
TXU Energy's operations and customer base are exclusively focused within the state of Texas, USA. It does not have an international presence or offices outside of Texas. Its parent company, Vistra Corp, operates power generation facilities in various regions of the United States.
6555 Sierra Drive
Irving
Texas
USA
Address: N/A
Customer service, account management, and payment processing are supported through a variety of accessible channels across Texas, with major corporate and operational oversight managed from the Irving headquarters.
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As of April 2025, TXU Energy' leadership includes:
TXU Energy has been backed by several prominent investors over the years, including:
In the past 12 months, key executive changes primarily occurred at TXU Energy's parent company, Vistra Corp, notably including a transition in the Chief Financial Officer role. No other major C-suite hires or exits directly attributed solely to the TXU Energy brand leadership (beyond Vistra's oversight) were prominently announced during this period.
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TXU Energy, as part of Vistra Corp, likely utilizes standardized corporate email formats. Based on common patterns for companies of this size and industry, the most prevalent format is first_name.last_name@txu.com.
[first].[last]@txu.com
Format
jane.doe@txu.com
Example
85%
Success rate
TXU Energy Newsroom • May 8, 2024
TXU Energy is providing customers with advice and resources to manage electricity usage and costs as summer approaches. This includes tips on optimizing air conditioning, using smart thermostats, and understanding energy usage patterns through online tools and mobile apps....more
Vistra Corp News • January 24, 2024
Vistra and TXU Energy announced their sponsorship of the H-E-B Excellence in Education Awards, specifically recognizing the Principal of the Year. This highlights their commitment to education and community support in Texas....more
TXU Energy Newsroom • October 5, 2023
TXU Energy announced the start of its fall tree-planting season for the 'Trees Across Texas' program, a long-standing initiative aimed at promoting green spaces and environmental stewardship in communities across the state....more
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