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TWUSUPER is a leading Australian industry superannuation fund, specifically tailored for individuals working in the transport, logistics, and related sectors. For over three decades, it has been committed to helping its members achieve their retirement goals by providing strong investment performance, competitive fees, and insurance options suited to the unique needs of transport industry workers. TWUSUPER prides itself on its deep industry knowledge and a 'members first' philosophy, offering personalized service, financial advice, and educational resources to empower members in managing their superannuation effectively.
The Melbourne headquarters serves as the primary hub for TWUSUPER's national operations, including fund administration, investment management oversight, member services coordination, marketing, compliance, and strategic planning.
Situated in a prominent commercial building on Collins Street, known as a major financial and business thoroughfare in Melbourne. The office is designed to be a modern, professional workspace facilitating collaboration and efficient service delivery.
TWUSUPER fosters a professional, member-centric work culture. Emphasis is placed on expertise in superannuation, ethical conduct, teamwork, and a commitment to delivering positive outcomes for members in the transport industry.
As the central office, the Melbourne headquarters is pivotal for overseeing the fund's substantial assets, managing relationships with employers and members nationwide, and ensuring regulatory compliance.
TWUSUPER's operations and member services are primarily focused within Australia, catering to Australian workers in the transport and associated industries. While the fund's investment portfolio is diversified and includes global assets to maximize returns, its direct operational footprint and customer-facing services are national.
Level 5, 303 Collins Street
Melbourne
VIC
Australia
Address: Specific street address for the Sydney office is not publicly detailed on main contact pages, but an operational presence is maintained to serve members and employers in the region.
To ensure accessible service and maintain strong relationships with members and participating employers within the significant transport and logistics sectors of Sydney and surrounding areas in New South Wales.
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As of April 2025, TWUSUPER' leadership includes:
TWUSUPER has been backed by several prominent investors over the years, including:
Over the past year, TWUSUPER has strategically enhanced its executive leadership, notably by creating and filling the Chief Member Officer role to further strengthen its focus on member experience and outcomes. No major C-suite departures have been publicly announced.
Discover the tools TWUSUPER uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
TWUSUPER likely employs standard professional email address formats for its employees, such as combining a first initial with the last name, or using the full first name and last name separated by a period, followed by '@twusuper.com.au'. For general inquiries, they provide a central email address on their website. Specific individual executive email patterns are not publicly listed.
Common formats include [first_initial][last]@twusuper.com.au (e.g., jsmith@twusuper.com.au) or [first].[last]@twusuper.com.au (e.g. jane.smith@twusuper.com.au)
Format
fsandy@twusuper.com.au (This is a hypothetical example for CEO Frank Sandy, based on a common professional format. Not confirmed.)
Example
65%
Success rate
TWUSUPER Official Website • May 16, 2024
TWUSUPER announced it received the 'Smooth Ride' award at the SuperRatings Challenger Awards 2024, highlighting its strong performance in delivering risk-adjusted returns and capital protection for its members....more
Investment Magazine • December 1, 2023
TWUSUPER appointed Andrew Grifa as its first Chief Member Officer. This new role aims to bolster the fund's focus on member services and engagement. Grifa joined from Rest Super....more
TWUSUPER Official Website • October 27, 2023
TWUSUPER reported a strong return of 9.02% for its Balanced (MySuper) investment option for the financial year ending June 30, 2023, outperforming its objectives and highlighting consistent long-term growth....more
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