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TTEC
What Does TTEC Do?
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator. The company designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. TTEC's solutions combine human ingenuity with AI-enabled technology to optimize customer engagement, acquisition, and trust, helping businesses build lasting customer relationships and achieve their strategic goals.
Where Is TTEC's Headquarters?
HQ Function
Serves as the global corporate headquarters, housing executive leadership, strategic planning, finance, legal, marketing, human resources, and key operational oversight functions for TTEC's worldwide operations.
Notable Features:
The Englewood campus is a modern facility reflecting TTEC's commitment to technology and employee well-being, featuring collaborative workspaces and amenities typical of a leading global tech services company. Specific unique architectural details are not broadly publicized.
Work Culture:
The HQ cultivates a dynamic, innovative, and results-driven work culture. It emphasizes TTEC's core values of leading with empathy, acting with integrity, seeking understanding, and delivering excellence, fostering a collaborative environment for its diverse talent.
HQ Significance:
Located in the Denver Tech Center, the headquarters benefits from a strong local talent pool and a vibrant business community. It acts as the nerve center for TTEC's global strategy, innovation, and operational excellence.
Values Reflected in HQ: The headquarters' environment and operations aim to reflect TTEC's commitment to innovation, customer-centricity, global teamwork, and creating positive impact for clients and communities.
Location:
TTEC operates an extensive global network with presence on six continents, including numerous delivery centers and corporate offices in over 20 countries. This geographically diverse footprint enables TTEC to deliver AI-enhanced customer experience solutions, digital transformation services, technical support, sales enablement, and back-office support globally. They cater to a wide array of industries, providing 24/7 multilingual services by leveraging a vast international talent pool to help clients connect with their customers effectively.
Street Address:
9197 South Peoria Street
City:
Englewood
State/Province:
Colorado
Country:
USA
Where Else Does TTEC Operate Around the World?
Manila, National Capital Region, Philippines
Address: Various delivery centers across Metro Manila and other key cities (e.g., Five E-Com Center, Pasay City)
Serves as a cornerstone of TTEC's Asia-Pacific operations, providing scalable, high-quality CX solutions and leveraging the Philippines' strong BPO infrastructure and talent pool.
Leeds, West Yorkshire, United Kingdom
Address: Arlington Business Centre, Millshaw Park Lane, Leeds, LS11 0NE, UK
Strengthens TTEC's footprint in Europe, offering localized expertise and tailored solutions to meet the specific CX needs and regulatory environments of European businesses.
Hyderabad, Telangana, India
Address: Building H06, Phoenix SEZ, Hitec City 2, Gachibowli, Hyderabad, Telangana 500081, India (Illustrative example of TTEC sites in India)
Plays a crucial role in TTEC's global innovation and delivery network, providing advanced technology capabilities and scalable operational support for complex client requirements worldwide.
Mexico City, Mexico
Address: Multiple sites in Mexico City and other locations in Mexico (e.g., Torre Mayor, Paseo de la Reforma)
Offers a strategic nearshore solution for U.S. clients, providing cultural affinity, time zone alignment, and a skilled bilingual workforce to enhance customer interactions in the Americas.
Buying Intent Signals for TTEC
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading TTEC? Meet the Executive Team
As of April 2025, TTEC' leadership includes:
Who's Investing in TTEC?
TTEC has been backed by several prominent investors over the years, including:
What Leadership Changes Has TTEC Seen Recently?
TTEC has experienced notable executive transitions over the past year, including a new Chief Financial Officer appointment and several key departures, reflecting strategic shifts and leadership evolution within the company.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byTTEC?
Discover the tools TTEC uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
TTEC Email Formats and Examples
TTEC primarily utilizes the 'first.last@ttec.com' email format for its employees. While other formats might exist for specific roles or legacy systems, this is the most common and predictable structure for professional communication.
first.last@ttec.com
Format
jane.doe@ttec.com
Example
95%
Success rate
What's the Latest News About TTEC?
Business Wire • June 3, 2024
TTEC Appoints Kenny Wagers as Chief Financial Officer
TTEC Holdings, Inc. announced the appointment of Kenny Wagers as its new Chief Financial Officer, effective June 3, 2024. Wagers brings over 25 years of financial leadership experience in public and private equity-backed companies to TTEC....more
TTEC Investors • May 8, 2024
TTEC Reports First Quarter 2024 Financial Results
TTEC announced its financial results for the first quarter ended March 31, 2024, reporting on performance across its TTEC Digital and TTEC Engage segments and discussing its strategic priorities for the year....more
TTEC Newsroom • October 25, 2023
TTEC Digital Expands Strategic Partnership with Genesys to Accelerate CX Transformation
TTEC Digital announced an expansion of its strategic partnership with Genesys. This collaboration aims to empower organizations to more rapidly adopt and benefit from AI-driven customer experience solutions leveraging the Genesys Cloud CX platform....more
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