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TSD Global is a prominent international provider of Business Process Outsourcing (BPO) and contact center solutions, specializing in customer experience (CX) management. They offer a comprehensive suite of services including multilingual customer support, technical assistance, sales and lead generation, back-office processing, and data entry. TSD Global focuses on leveraging technology and skilled human resources to help businesses optimize customer interactions, improve operational efficiency, and drive growth across various industries. They pride themselves on delivering tailored outsourcing solutions from their global delivery centers.
Serves as the corporate headquarters, overseeing global strategy, client relations, business development, and administrative functions for North American and global operations.
Located in a modern business park, the office likely features contemporary design, collaborative workspaces, and advanced communication infrastructure to support its role as a central hub.
The work culture is expected to be client-focused, results-oriented, and dynamic, emphasizing innovation, teamwork, and high standards of customer service delivery. It likely fosters professional development and a commitment to operational excellence.
The Aliso Viejo headquarters is significant for its strategic location in Southern California, providing access to a major U.S. business market, a skilled talent pool, and proximity to key clients and partners.
TSD Global supports a wide array of functions across its international locations, including multilingual customer service, technical support, omnichannel customer engagement, back-office processing (such as data entry and claims processing), sales and lead generation, and AI-enhanced CX solutions. Their global footprint with key delivery centers in the USA, Philippines, and Mexico enables them to offer 24/7/365 support and customized outsourcing strategies to meet diverse client needs worldwide.
120 Vantis Drive, Suite 300
Aliso Viejo
CA
USA
Address: TSD Building, Jose Abad Santos Avenue, Clark Freeport Zone, Pampanga, Philippines 2023
Serves as a key operational hub for Asia-Pacific clients and provides round-the-clock global support capabilities, offering cost-effective and high-quality outsourcing solutions.
Address: Blvd. Agua Caliente 4558, Suite CC-1B, Colonia Aviación, Tijuana, B.C. México 22014
Offers nearshore solutions to U.S. and Canadian markets, benefiting from time zone alignment, reduced travel costs, and a skilled bilingual talent pool for customer service and sales support.
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As of April 2025, TSD Global' leadership includes:
TSD Global has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive new hires or exits announced by TSD Global in the last 12 months. The leadership team appears to be stable.
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TSD Global likely utilizes common corporate email formats. A frequently observed pattern for companies of its structure is the first initial followed by the last name, or first name separated from the last name by a period.
[first_initial][last]@tsdglobal.com
Format
ppowers@tsdglobal.com
Example
70%
Success rate
EIN Presswire • November 28, 2023
TSD GLOBAL announced its successful completion of the SOC 2 Type II audit. This attestation confirms TSD GLOBAL's adherence to high standards for security, availability, processing integrity, confidentiality, and privacy of customer data, reinforcing its commitment to robust data protection....more
EIN Presswire • May 15, 2023
TSD Global has partnered with Cresta, a leader in Real-Time Expertise AI for contact centers. This collaboration aims to deploy AI-driven insights to enhance agent performance, improve customer experiences, and boost operational efficiency within TSD Global's service offerings....more
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