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TrueAccord's Overview

Total employees139
HeadquartersLenexa
Founded2013

TrueAccord is a financial technology company that transforms the debt collection process using a digital-first, data-driven approach. They leverage machine learning, behavioral analytics, and empathetic communication strategies to help businesses recover outstanding receivables while providing consumers with flexible and respectful repayment options. TrueAccord aims to modernize the collections industry, making it more efficient for creditors and more humane for consumers.

Where is TrueAccord's Headquarters?

TrueAccord officeTrueAccord officeTrueAccord officeTrueAccord office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Lenexa headquarters is the core for TrueAccord's operations, technology development, client services, and strategic leadership, driving innovation in digital debt collection.

Notable Features:

Located in a modern business park environment, the facility is designed to support a technology-focused workforce with collaborative spaces. Specific architectural highlights are not publicly emphasized, prioritizing functional and efficient workspace design.

Work Culture:

TrueAccord fosters a work culture centered on innovation, empathy, data-driven decision-making, and ethical practices. Employees often describe it as mission-driven, aiming to positively transform the consumer experience in debt recovery through technology and compassion.

HQ Significance:

The Lenexa headquarters is pivotal for TrueAccord's scalability and operational efficiency in the U.S. market. Its central location supports nationwide service delivery and access to a diverse talent pool in technology and customer operations.

Values Reflected in HQ: The headquarters' environment aims to reflect TrueAccord's core values of technological innovation, operational excellence, customer focus, and a forward-thinking approach to the financial services industry.

Location:

TrueAccord primarily operates in the United States and Canada, offering its digital debt collection services across these North American markets. While its physical headquarters are in the US, its technology platform supports geographically distributed clients and consumers. The company also embraces a remote-first or hybrid work model, with employees distributed across various locations, enhancing its talent reach beyond physical office hubs.

Street Address:

16000 W 99th St

City:

Lenexa

State/Province:

Kansas

Country:

USA

TrueAccord's Global Presence

San Francisco, California/USA

Address: While the primary corporate headquarters is in Lenexa, KS, TrueAccord maintains a PO Box (PO Box 7775 #62903, San Francisco, CA 94120) and has historical roots in San Francisco. The company also supports significant remote work.

To leverage the Bay Area's robust technology infrastructure, talent pool, and investor network, particularly during its formative and high-growth stages. It continues to be a key talent market.

Buying Intent Signals for TrueAccord

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of TrueAccord

As of April 2025, TrueAccord' leadership includes:

Mark Ravanesi - Chief Executive Officer
Ohad Samet - Founder & Board Member
Gene Cook - Chief Operating Officer
Nadav Samet - Chief Innovation Officer
Laura Marino - Chief Product Officer
Charles Lee - Chief Financial Officer
Kelly Knepper-Stephens - Chief Legal Officer & General Counsel
Courtney Graham - Chief People Officer

Investors of TrueAccord

TrueAccord has been backed by several prominent investors over the years, including:

Khosla Ventures
Arbor Ventures
Nyca Partners
Synchrony
American Express Ventures
Third Point Ventures
Felicis Ventures
Propel Venture Partners

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

In the immediate past 12 months, TrueAccord's C-suite executive team has maintained stability, with no major new appointments or departures widely publicized through common news channels. The existing leadership, including CEO Mark Ravanesi and CFO Charles Lee (appointed January 2023), continues to guide the company's strategic initiatives. Tracking precise month-to-month C-level changes for private companies can be challenging without direct announcements.

Technology (Tech Stack) used by TrueAccord

Discover the tools TrueAccord uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

TrueAccord Email Formats and Examples

TrueAccord likely utilizes standard professional email address formats common in the technology and corporate sectors. While the exact most common format isn't officially published, patterns such as [first].[last]@trueaccord.com or [first_initial][last]@trueaccord.com are frequently adopted. These formats allow for clear and consistent communication.

[first].[last]@trueaccord.com or [first_initial][last]@trueaccord.com

Format

example: john.smith@trueaccord.com or jsmith@trueaccord.com

Example

75%

Success rate

News and media

Business WireFebruary 21, 2024

TrueAccord Partners with Bridge Special Opportunities Fund I LP to Provide Flexible Financing for Originators

TrueAccord announced a strategic partnership with Bridge Special Opportunities Fund I LP, an investment fund managed by Bridge Investment Group. This collaboration aims to offer originators flexible financing options for newly-charged off portfolios, helping them improve cash flow and reduce financial risk....more

PR NewswireAugust 3, 2023

TrueAccord Expands HeartBeat Product to All Clients, Providing Unprecedented Transparency into Digital Debt Collection

TrueAccord announced the expansion of its HeartBeat product, a real-time performance dashboard, to all its clients. HeartBeat offers businesses detailed insights and transparency into their debt collection programs managed by TrueAccord's digital platform, enhancing client understanding and control over the recovery process....more

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