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True Value Company, headquartered in Chicago, is one of the world's leading hardlines wholesalers with a globally recognized brand. Founded in 1948, True Value provides a wide range of products, services, and programs to a network of approximately 4,500 independent retail hardware stores in the United States and over 60 countries. While traditionally a retailer-owned cooperative, True Value was acquired by ACON Investments in 2018, enabling further growth and strategic investments. The company is committed to supporting the success of independent hardware retailers by offering them competitive pricing, efficient distribution, and comprehensive marketing and operational support.
The Chicago headquarters serves as the central hub for True Value's corporate operations, including executive leadership, strategic planning, merchandising, marketing, supply chain management, finance, IT, and retailer support services.
A modern office facility situated in a commercial park, designed to foster collaboration and equipped with amenities to support its corporate functions. Specific architectural awards or unique public features are not widely publicized.
The work culture at True Value's headquarters is described as collaborative and results-oriented, with a strong focus on supporting independent retailers. Employees often share a passion for the hardware industry and a commitment to the company's long-standing heritage, blended with a forward-looking approach driven by its private equity ownership.
The headquarters is critical for coordinating True Value's extensive North American and international operations, developing company-wide strategies, and providing essential support services that empower thousands of independent hardware retailers.
While primarily focused on the North American market, True Value Company supports a network of independently owned hardware retailers across the United States and extends its reach to over 60 countries. Key global functions include international sales, product sourcing, and logistics support, enabling retailers worldwide to access True Value's extensive product catalog, private label brands, and retail programs. This international footprint allows True Value to leverage global sourcing opportunities and provide its recognized brand to a diverse set of international retailers.
8600 W. Bryn Mawr Ave.
Chicago
Illinois
USA
Address: 1200 N. Brink St, Harvard, IL 60033
Ensures efficient supply chain operations and product availability for independent hardware stores throughout the Midwestern United States, playing a vital role in retailer inventory management.
Address: 2850 N. Reading Rd, Denver, PA 17517
Facilitates rapid replenishment and diverse product access for True Value stores in the Northeast, supporting their competitiveness and ability to meet local consumer demand for hardware goods.
Address: 2700 Manchester Trafficway, Kansas City, MO 64129
Supports the logistical needs of True Value retailers across a broad geographic area in the central U.S., enhancing product availability and delivery speed.
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As of April 2025, True Value Company' leadership includes:
True Value Company has been backed by several prominent investors over the years, including:
True Value Company has actively strengthened its leadership team over the past 12-18 months with strategic appointments, particularly in legal, digital, and marketing functions. These hires indicate a focus on enhancing corporate governance, accelerating digital transformation, and bolstering marketing efforts to support retailer growth. No major executive departures have been publicly announced during this period.
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True Value Company primarily uses the 'truevaluecompany.com' domain for its corporate communications. Common email formats include first name initial followed by last name, or first name separated by a period from the last name. For example, an employee named Jane Doe might have an email address like jdoe@truevaluecompany.com or jane.doe@truevaluecompany.com. The older 'truevalue.com' domain might also be in use for some communications.
[first_initial][last]@truevaluecompany.com or [first].[last]@truevaluecompany.com
Format
ckempa@truevaluecompany.com
Example
90%
Success rate
True Value Company Press Release • March 19, 2024
True Value Company announced record-breaking attendance and sales volume at its 2024 Spring Reunion held in New Orleans. The event brought together retailers for buying opportunities, educational seminars, and networking....more
True Value Company Press Release • August 2, 2023
True Value Company appointed Abhinav Shukla to the role of Senior Vice President, Chief Digital and Marketing Officer. Shukla will lead the company’s digital transformation and integrated marketing efforts....more
True Value Company Press Release • May 15, 2023
True Value Company announced that Whitney Murray has joined the company as Senior Vice President, General Counsel and Corporate Secretary, overseeing all legal aspects of the business....more
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