What Does True Value Company Do?

Total employees3521
HeadquartersChicago
FoundedN/A

True Value Company, headquartered in Chicago, is one of the world's leading hardlines wholesalers with a globally recognized brand. Founded in 1948, True Value provides a wide range of products, services, and programs to a network of approximately 4,500 independent retail hardware stores in the United States and over 60 countries. While traditionally a retailer-owned cooperative, True Value was acquired by ACON Investments in 2018, enabling further growth and strategic investments. The company is committed to supporting the success of independent hardware retailers by offering them competitive pricing, efficient distribution, and comprehensive marketing and operational support.

Where Is True Value Company's Headquarters?

True Value Company officeTrue Value Company officeTrue Value Company officeTrue Value Company office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Chicago headquarters serves as the central hub for True Value's corporate operations, including executive leadership, strategic planning, merchandising, marketing, supply chain management, finance, IT, and retailer support services.

Notable Features:

A modern office facility situated in a commercial park, designed to foster collaboration and equipped with amenities to support its corporate functions. Specific architectural awards or unique public features are not widely publicized.

Work Culture:

The work culture at True Value's headquarters is described as collaborative and results-oriented, with a strong focus on supporting independent retailers. Employees often share a passion for the hardware industry and a commitment to the company's long-standing heritage, blended with a forward-looking approach driven by its private equity ownership.

HQ Significance:

The headquarters is critical for coordinating True Value's extensive North American and international operations, developing company-wide strategies, and providing essential support services that empower thousands of independent hardware retailers.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect True Value's core values such as integrity, respect, teamwork, customer focus (on retailers), and a drive for excellence and innovation in serving the independent hardware channel.

Location:

While primarily focused on the North American market, True Value Company supports a network of independently owned hardware retailers across the United States and extends its reach to over 60 countries. Key global functions include international sales, product sourcing, and logistics support, enabling retailers worldwide to access True Value's extensive product catalog, private label brands, and retail programs. This international footprint allows True Value to leverage global sourcing opportunities and provide its recognized brand to a diverse set of international retailers.

Street Address:

8600 W. Bryn Mawr Ave.

City:

Chicago

State/Province:

Illinois

Country:

USA

Where Else Does True Value Company Operate Around the World?

Harvard, Illinois/USA

Address: 1200 N. Brink St, Harvard, IL 60033

Ensures efficient supply chain operations and product availability for independent hardware stores throughout the Midwestern United States, playing a vital role in retailer inventory management.

Denver, Pennsylvania/USA

Address: 2850 N. Reading Rd, Denver, PA 17517

Facilitates rapid replenishment and diverse product access for True Value stores in the Northeast, supporting their competitiveness and ability to meet local consumer demand for hardware goods.

Kansas City, Missouri/USA

Address: 2700 Manchester Trafficway, Kansas City, MO 64129

Supports the logistical needs of True Value retailers across a broad geographic area in the central U.S., enhancing product availability and delivery speed.

Buying Intent Signals for True Value Company

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading True Value Company? Meet the Executive Team

As of April 2025, True Value Company' leadership includes:

Chris Kempa - Chief Executive Officer
John Armbruster - Chief Supply Chain Officer
Jake Lacks - Chief Financial Officer
Eric Lane - Senior Vice President, Merchandising
Eric Jaeger - Senior Vice President, Chief Information Officer
Darren Reklau - Senior Vice President, Chief Stores Officer
Whitney Murray - Senior Vice President, General Counsel & Corporate Secretary
Abhinav Shukla - Senior Vice President, Chief Digital & Marketing Officer

Who's Investing in True Value Company?

True Value Company has been backed by several prominent investors over the years, including:

ACON Investments, LLC

What Leadership Changes Has True Value Company Seen Recently?

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True Value Company has actively strengthened its leadership team over the past 12-18 months with strategic appointments, particularly in legal, digital, and marketing functions. These hires indicate a focus on enhancing corporate governance, accelerating digital transformation, and bolstering marketing efforts to support retailer growth. No major executive departures have been publicly announced during this period.

New Appointments:

Whitney Murray, Whitney Murray appointed as SVP, General Counsel & Corporate Secretary, strengthening True Value's legal and compliance framework.
Abhinav Shukla, Abhinav Shukla joined True Value as SVP, Chief Digital & Marketing Officer to drive digital innovation and marketing initiatives.

What Technology (Tech Stack) Is Used byTrue Value Company?

Discover the tools True Value Company uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

True Value Company Email Formats and Examples

True Value Company primarily uses the 'truevaluecompany.com' domain for its corporate communications. Common email formats include first name initial followed by last name, or first name separated by a period from the last name. For example, an employee named Jane Doe might have an email address like jdoe@truevaluecompany.com or jane.doe@truevaluecompany.com. The older 'truevalue.com' domain might also be in use for some communications.

[first_initial][last]@truevaluecompany.com or [first].[last]@truevaluecompany.com

Format

ckempa@truevaluecompany.com

Example

90%

Success rate

What's the Latest News About True Value Company?

True Value Company Press Release • March 19, 2024

True Value Company Celebrates Record-Breaking Attendance and Sales at 2024 Spring Reunion

True Value Company announced record-breaking attendance and sales volume at its 2024 Spring Reunion held in New Orleans. The event brought together retailers for buying opportunities, educational seminars, and networking....more

True Value Company Press Release • August 2, 2023

True Value Company Announces Abhinav Shukla as Senior Vice President, Chief Digital and Marketing Officer

True Value Company appointed Abhinav Shukla to the role of Senior Vice President, Chief Digital and Marketing Officer. Shukla will lead the company’s digital transformation and integrated marketing efforts....more

True Value Company Press Release • May 15, 2023

True Value Company Welcomes Whitney Murray as Senior Vice President, General Counsel and Corporate Secretary

True Value Company announced that Whitney Murray has joined the company as Senior Vice President, General Counsel and Corporate Secretary, overseeing all legal aspects of the business....more

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