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TriWest Healthcare Alliance has been dedicated to serving the healthcare needs of America's military families and Veterans since its founding in 1996. The company partners with the U.S. Department of Defense (DoD) to administer the TRICARE West Region program, providing access to quality healthcare for active duty service members, retirees, and their families. Additionally, TriWest works with the U.S. Department of Veterans Affairs (VA) to manage the Community Care Network (CCN) in Regions 4 and 5, ensuring Veterans can access timely care from community-based providers when VA facilities are not able to provide the care needed. TriWest's mission, 'On a Mission to Serve®,' underscores its commitment to providing excellent customer service and efficient healthcare solutions to those who serve or have served the nation.
The headquarters serves as the central hub for corporate administration, strategic planning, financial operations, IT infrastructure, human resources, legal affairs, and overall operational oversight for TriWest's nationwide healthcare program administration for the TRICARE West Region and VA CCN Regions 4 & 5.
Modern, multi-story office building designed to accommodate a large workforce involved in healthcare administration, network management, and extensive customer and provider support operations. Likely includes advanced call center facilities and secure data management infrastructure.
The work culture at TriWest is deeply mission-driven, centered on serving military members, Veterans, and their families. There is a strong emphasis on values such as integrity, respect, teamwork, and excellence. Employees often express a sense of pride in supporting the health and well-being of the nation's heroes.
The Phoenix headquarters is crucial as the command center for TriWest's extensive operations, coordinating healthcare access and services for millions of beneficiaries across large geographic areas. It is pivotal for policy implementation, provider network management, and maintaining strong relationships with the Department of Defense and Department of Veterans Affairs.
TriWest Healthcare Alliance's primary operational footprint is within the United States, where it administers the Department of Defense TRICARE West Region program and the Department of Veterans Affairs Community Care Network (CCN) Regions 4 and 5. While TRICARE beneficiaries may be located or travel globally (and TRICARE offers global coverage options through other contractors for overseas regions), TriWest's direct administrative functions, provider networks, and operational centers are U.S.-based, focusing on these specific regions. Their support for CCN is also U.S.-centric, serving Veterans within designated states.
1600 E. Northern Avenue
Phoenix
AZ
USA
Address: 11102 Sunrise Blvd E, Puyallup, WA 98374
To provide dedicated operational support and management for the TRICARE West Region, ensuring efficient administration of benefits and timely access to care for military families in the western United States.
Address: Information on specific street address for a large operational office in Cheyenne is not readily public, but operations for CCN Region 4 are managed with support from this area.
To manage and execute the CCN Region 4 contract, facilitating Veteran access to community care across a multi-state region in the western U.S.
Address: Information on specific street address for a large operational office in Honolulu is not readily public, but it serves as an operational site.
To provide localized support and network management for TRICARE beneficiaries in the unique geographic and logistical environment of the Pacific region.
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As of April 2025, TriWest Healthcare Alliance' leadership includes:
TriWest Healthcare Alliance has been backed by several prominent investors over the years, including:
Based on publicly available information and news releases over the last 12 months, there have been no major C-suite executive new hires or departures announced at TriWest Healthcare Alliance. The executive leadership team appears to have remained stable.
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TriWest Healthcare Alliance likely uses standard corporate email formats. Common patterns include [first_initial][last]@triwest.com or [first].[last]@triwest.com. For official inquiries, it's always best to use contact forms or published email addresses on their official website.
[first].[last]@triwest.com or [first_initial][last]@triwest.com
Format
jane.doe@triwest.com
Example
70%
Success rate
triwest.com • May 23, 2024
TriWest Healthcare Alliance participated in a Hiring Our Heroes event at Davis-Monthan Air Force Base, focused on military spouse employment, reaffirming its commitment to supporting the military community....more
triwest.com • January 17, 2024
TriWest Healthcare Alliance announced the operational start of its services for the U.S. Department of Veterans Affairs (VA) Community Care Network (CCN) Region 4, covering Veterans in 12 western states including Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Texas, Utah, and Wyoming....more
VA.gov / TriWest.com • September 1, 2023
The U.S. Department of Veterans Affairs awarded TriWest Healthcare Alliance the contract to administer the Community Care Network (CCN) for Region 5, which covers Alaska. This expands TriWest's partnership with the VA to serve Veterans in this region....more
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