TripIt is an intelligent travel organizing app that takes the stress out of travel by automatically creating a master itinerary for every trip. Users forward their flight, hotel, car rental, and other travel confirmation emails to plans@tripit.com, and TripIt instantly organizes them into a detailed itinerary accessible on smartphones, tablets, or online. It provides real-time flight alerts, gate changes, and helps find alternate flights. TripIt Pro offers premium features like reward program tracking, airport navigation, and security wait times. Acquired by Concur Technologies in 2011, which was subsequently acquired by SAP in 2014, TripIt operates as a key consumer-facing product within SAP Concur's portfolio of travel and expense solutions.
This location serves as a key center for product development, engineering, design, and marketing for the TripIt platform. It leverages the rich tech talent pool of the Bay Area.
Likely situated in a modern office building typical of tech companies in San Francisco, featuring collaborative workspaces, employee amenities, and designed to foster innovation.
The work culture is expected to be dynamic, innovative, and user-focused, emphasizing agile development practices and a passion for solving traveler pain points. As part of SAP Concur, it also incorporates aspects of a larger corporate environment.
San Francisco remains a significant site for TripIt, reflecting its origins as a startup in the heart of Silicon Valley and its continued focus on cutting-edge travel technology.
TripIt is a globally used application, accessible to travelers worldwide. While its core development teams are primarily in the US, its operations, support, and market reach are significantly amplified by SAP Concur's extensive global network. This includes localized app versions, multi-language customer support, and infrastructure to serve users across different continents. Functions supported globally include customer service, sales (as part of SAP Concur solutions), and marketing outreach in various regions.
601 Brannan St
San Francisco
CA
USA
Address: 601 108th Ave NE, Bellevue, WA 98004, USA (SAP Concur HQ)
Serves as the global headquarters for SAP Concur, driving strategy and operations for all its travel and expense solutions, including TripIt, particularly for the North American market and global coordination.
Address: Various locations worldwide
Ensures global reach, customer support, and market adaptation for SAP Concur solutions, allowing TripIt to serve travelers in numerous countries and languages.
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As of April 2025, TripIt' leadership includes:
TripIt has been backed by several prominent investors over the years, including:
Specific executive changes for the TripIt product line are typically part of broader SAP Concur leadership adjustments and may not always be publicly highlighted separately. As of late 2023/early 2024, major public announcements focused solely on TripIt executive team shuffles have been minimal. Key leadership roles are often within the SAP Concur structure.
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Email formats for TripIt employees would likely fall under the SAP Concur or SAP domain (e.g., @concur.com or @sap.com) given the acquisitions. Historically, or for dedicated TripIt support, @tripit.com might be used. Common corporate email patterns include first.last or firstinitiallast.
[first].[last]@tripit.com (for specific support/product teams); [first].[last]@concur.com or [first].[last]@sap.com (for broader organization)
Format
support@tripit.com
Example
70%
Success rate
Business Travel News • January 18, 2024
TripIt from Concur has added a new feature indicating the likelihood of a flight disruption, based on its timeliness history for the prior three weeks. The feature, available for Pro users, shows low, medium or high risk for flights departing in the coming three weeks....more
PhocusWire • May 9, 2023
TripIt has unveiled a new feature that predicts airport congestion levels. Available for TripIt Pro users, the feature provides a forecast of how busy the airport is expected to be, helping travelers plan their arrival time....more
SAP News • June 28, 2023
TripIt analyzed U.S. originating flight, lodging, and rental car reservations to identify emerging travel trends for summer 2023. Key findings included increased international travel, particularly to Europe, and a rise in domestic trips to national parks and secondary cities....more
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