Trip.com
Trip.com's Overview
Trip.com Group Limited is a leading global one-stop travel service provider, offering a comprehensive suite of travel products and services through its platforms, including Trip.com, Ctrip, Skyscanner, and Qunar. Users can book flights, accommodations, train tickets, car rentals, tours, and corporate travel management services. The company aims to make travel more enjoyable, affordable, and convenient for millions of customers worldwide, leveraging advanced technology and a deep understanding of the travel market.
Where is Trip.com's Headquarters?
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HQ Function
Serves as the core for global corporate strategy, technology development, R&D, and primary operations for the Greater China market. It's the nerve center for the company's extensive travel network.
Notable Features:
The headquarters is part of a modern, architecturally significant campus (Sky SOHO, designed by Zaha Hadid Architects), featuring advanced IT infrastructure, innovative workspaces, and employee amenities reflecting a leading technology company.
Work Culture:
Characterized by a fast-paced, innovative, and data-driven environment. There is a strong emphasis on technological advancement, customer-centric solutions, and global collaboration.
HQ Significance:
The Shanghai HQ symbolizes Trip.com Group's roots (as Ctrip) and its evolution into a global travel industry leader. It anchors its operations in one of the world's most dynamic economic regions.
Values Reflected in HQ: The headquarters' design and functionality reflect Trip.com Group's values of innovation, efficiency, global connectivity, and a forward-looking approach to the travel industry.
Location:
Trip.com Group supports a wide range of functions globally, including customer service in multiple languages, local market operations, technology development hubs, marketing and sales offices, and strategic partnership management. Its brands like Trip.com, Ctrip, Skyscanner, and Qunar have users and partners across Asia, Europe, the Americas, and Oceania, making it a truly global player in the travel industry.
Street Address:
Building 16, Sky SOHO, 968 Jin Zhong Road
City:
Shanghai
State/Province:
Shanghai
Country:
China
Trip.com's Global Presence
Singapore, Singapore
Address: 1 Harbourfront Place, #03-12/13 Harbourfront Tower One, Singapore 098633 (Representative address for Trip.com International Singapore Pte. Ltd.)
Acts as a strategic base for Southeast Asia and other international markets, driving global growth initiatives and tailoring services to a diverse international customer base.
Edinburgh, Scotland, UK
Address: Quartermile One, 15 Lauriston Place, Edinburgh, EH3 9EN, UK (Skyscanner HQ)
Drives Skyscanner's global metasearch platform, serving as a major technology and product development hub for this key brand within the group.
Seoul, South Korea
Address: Gangnam Finance Center, Yeoksam-dong, Gangnam-gu, Seoul (Representative office district)
Facilitates market penetration and service delivery in South Korea, tailoring offerings to local preferences and travel behaviors.
Buying Intent Signals for Trip.com
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Executive Team of Trip.com
As of April 2025, Trip.com' leadership includes:
Investors of Trip.com
Trip.com has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive change in the last 12 months was the appointment of a new Chief Financial Officer in May 2024. Rob Francis succeeded Cindy Xiaofan Wang, who transitioned to an Executive Advisor role, ensuring a smooth handover of financial leadership.
Departures
New Appointments:
Technology (Tech Stack) used by Trip.com
Discover the tools Trip.com uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Trip.com Email Formats and Examples
Trip.com Group likely uses common corporate email formats. The most probable formats are [firstname].[lastname]@[domain] or [firstinitial][lastname]@[domain]. For Trip.com specific communications, the domain would be trip.com.
[firstinitial][lastname]@trip.com or [firstname].[lastname]@trip.com (e.g., jdoe@trip.com or jane.doe@trip.com for brand specific; for group level, potentially @tripcomgroup.com or similar, but @trip.com is common for employees interacting externally).
Format
janedoe@trip.com
Example
75%
Success rate
News and media
Trip.com Group IR • May 20, 2024
Trip.com Group Reports Unaudited First Quarter 2024 Financial Results
Trip.com Group announced its unaudited financial results for the first quarter ended March 31, 2024, highlighting continued growth in net revenue and positive trends in both domestic and international travel bookings....more
PRNewswire (via Trip.com Group) • March 20, 2024
Trip.com Group Reports Unaudited Fourth Quarter and Full Year 2023 Financial Results
Trip.com Group released its Q4 and full-year 2023 financial results, showcasing strong recovery and growth, with significant increases in net revenue driven by the robust travel demand....more
Skift • May 13, 2024
Trip.com Group Appoints New CFO
Trip.com Group announced the appointment of Rob Francis as its new chief financial officer, effective May 2024. He succeeds Cindy Xiaofan Wang, who will serve as an executive advisor....more
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