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Travelex Insurance Services's Overview

Total employees133
HeadquartersOmaha
Founded1996

Travelex Insurance Services is a well-known provider of travel insurance products and services in the United States. They offer a variety of plans designed to protect travelers from unforeseen events such as trip cancellations, medical emergencies, lost baggage, and travel delays. Acquired by Cover Genius in November 2023, Travelex Insurance Services continues to serve travelers, leveraging Cover Genius's global distribution platform and technology. Their focus is on providing comprehensive coverage and excellent customer assistance to ensure peace of mind for individuals and families during their travels.

Where is Travelex Insurance Services's Headquarters?

Travelex Insurance Services officeTravelex Insurance Services officeTravelex Insurance Services officeTravelex Insurance Services office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Omaha headquarters serves as the main operational center for Travelex Insurance Services in the United States, handling underwriting support, customer service, claims administration, and partner relations.

Notable Features:

Modern office facilities within a commercial building, designed for operational efficiency and to support customer service and claims processing teams.

Work Culture:

A customer-focused and collaborative environment, emphasizing expertise in travel insurance, responsive service, and support for travelers. Teamwork and dedication to policyholder assistance are key aspects.

HQ Significance:

This location is crucial for managing the company's U.S. travel insurance operations, ensuring smooth service delivery and support for its customers and partners nationwide.

Values Reflected in HQ: The headquarters' operations reflect values of reliability, customer-centricity, and professionalism in delivering travel insurance solutions and assistance.

Location:

While Travelex Insurance Services historically focused on the U.S. market, its acquisition by Cover Genius in 2023 integrates its offerings into a global insurtech company. Cover Genius has a significant global presence, with offices and partnerships worldwide, enabling the distribution and support of insurance products, including travel insurance, across many countries. This allows for global claims handling and customer service capabilities, enhancing the support for Travelex policyholders traveling internationally.

Street Address:

1100 N 114th Street, Suite 300

City:

Omaha

State/Province:

NE

Country:

USA

Travelex Insurance Services's Global Presence

Nationwide, USA (via partners & online services)

Address: Services are primarily distributed through online platforms, travel agencies, and a network of partners across the United States rather than numerous distinct physical branch offices.

To ensure widespread accessibility of travel insurance plans and support services to customers throughout the U.S. via diverse channels.

Buying Intent Signals for Travelex Insurance Services

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Travelex Insurance Services

As of April 2025, Travelex Insurance Services' leadership includes:

Shannon Lofdahl - Head of North America and CEO - Travelex Insurance Services (at Cover Genius)
Christine Buggy - Chief Product & Marketing Officer
Michael J. Ambrose - Chief Operating Officer

Investors of Travelex Insurance Services

Travelex Insurance Services has been backed by several prominent investors over the years, including:

Dawn Capital
King River Capital
G Squared
Sompo Holdings

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

The most significant executive-related news in the last 12 months for Travelex Insurance Services was its acquisition by Cover Genius in November 2023, which saw its leadership team, including CEO Shannon Lofdahl, transition to roles within Cover Genius to continue leading the Travelex brand.

New Appointments:

Shannon Lofdahl, Following the acquisition by Cover Genius, Shannon Lofdahl transitioned to lead Travelex Insurance Services operations within the new parent company, ensuring continuity and strategic alignment.

Technology (Tech Stack) used by Travelex Insurance Services

Discover the tools Travelex Insurance Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Travelex Insurance Services Email Formats and Examples

Travelex Insurance Services likely uses common professional email formats. A frequent pattern for companies of its nature is [first_initial][last] or [first].[last] @companydomain.com.

flast@travelexinsurance.com

Format

jdoe@travelexinsurance.com

Example

85%

Success rate

News and media

Cover GeniusNovember 29, 2023

Travelex Insurance Services News: Cover Genius Acquires Travelex Insurance Services, a Leading US Travel Insurer

Cover Genius, the leading insurtech for embedded protection, announced its acquisition of Travelex Insurance Services (TIS), a leading US travel insurer. The deal accelerates Cover Genius’ growth plans in the US travel insurance market and globally....more

PR Newswire (via Travelex Insurance Services)May 3, 2023

Travelex Insurance Services News: Travelex Insurance Services Launches New Travel Select Plan Enhancements

Travelex Insurance Services announced significant enhancements to its popular Travel Select plan, offering more flexible and comprehensive coverage options for U.S. travelers, including increased medical benefits and 'cancel for any reason' upgrades....more

TravelPulseOctober 19, 2023

Travelex Insurance Services News: Travelex Insurance Services Recognized Among Top Travel Insurance Companies

Travelex Insurance Services was highlighted as one of the top travel insurance companies for 2024, noted for its comprehensive plans and customer service, aiding travelers in making informed decisions for their insurance needs....more

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