Travelex Insurance Services is a well-known provider of travel insurance products and services in the United States. They offer a variety of plans designed to protect travelers from unforeseen events such as trip cancellations, medical emergencies, lost baggage, and travel delays. Acquired by Cover Genius in November 2023, Travelex Insurance Services continues to serve travelers, leveraging Cover Genius's global distribution platform and technology. Their focus is on providing comprehensive coverage and excellent customer assistance to ensure peace of mind for individuals and families during their travels.
The Omaha headquarters serves as the main operational center for Travelex Insurance Services in the United States, handling underwriting support, customer service, claims administration, and partner relations.
Modern office facilities within a commercial building, designed for operational efficiency and to support customer service and claims processing teams.
A customer-focused and collaborative environment, emphasizing expertise in travel insurance, responsive service, and support for travelers. Teamwork and dedication to policyholder assistance are key aspects.
This location is crucial for managing the company's U.S. travel insurance operations, ensuring smooth service delivery and support for its customers and partners nationwide.
While Travelex Insurance Services historically focused on the U.S. market, its acquisition by Cover Genius in 2023 integrates its offerings into a global insurtech company. Cover Genius has a significant global presence, with offices and partnerships worldwide, enabling the distribution and support of insurance products, including travel insurance, across many countries. This allows for global claims handling and customer service capabilities, enhancing the support for Travelex policyholders traveling internationally.
1100 N 114th Street, Suite 300
Omaha
NE
USA
Address: Services are primarily distributed through online platforms, travel agencies, and a network of partners across the United States rather than numerous distinct physical branch offices.
To ensure widespread accessibility of travel insurance plans and support services to customers throughout the U.S. via diverse channels.
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As of April 2025, Travelex Insurance Services' leadership includes:
Travelex Insurance Services has been backed by several prominent investors over the years, including:
The most significant executive-related news in the last 12 months for Travelex Insurance Services was its acquisition by Cover Genius in November 2023, which saw its leadership team, including CEO Shannon Lofdahl, transition to roles within Cover Genius to continue leading the Travelex brand.
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Travelex Insurance Services likely uses common professional email formats. A frequent pattern for companies of its nature is [first_initial][last] or [first].[last] @companydomain.com.
flast@travelexinsurance.com
Format
jdoe@travelexinsurance.com
Example
85%
Success rate
Cover Genius • November 29, 2023
Cover Genius, the leading insurtech for embedded protection, announced its acquisition of Travelex Insurance Services (TIS), a leading US travel insurer. The deal accelerates Cover Genius’ growth plans in the US travel insurance market and globally....more
PR Newswire (via Travelex Insurance Services) • May 3, 2023
Travelex Insurance Services announced significant enhancements to its popular Travel Select plan, offering more flexible and comprehensive coverage options for U.S. travelers, including increased medical benefits and 'cancel for any reason' upgrades....more
TravelPulse • October 19, 2023
Travelex Insurance Services was highlighted as one of the top travel insurance companies for 2024, noted for its comprehensive plans and customer service, aiding travelers in making informed decisions for their insurance needs....more
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