What Does Travelers United Do?

Total employees5
HeadquartersWashington
Founded2009

Travelers United is a Washington D.C.-based non-profit membership organization dedicated to representing all travelers, including airline, cruise, rail, and car rental consumers. They serve as a crucial voice for the traveling public, advocating for improved passenger rights, fair treatment, enhanced safety, and greater transparency within the travel industry. Travelers United actively engages with government agencies like the Department of Transportation (DOT), Congress, travel suppliers, and consumer groups to address issues such as hidden fees, misleading advertising, travel data privacy, and the overall quality of the travel experience. Their work involves policy reform, public education, and direct advocacy to ensure a better journey for everyone.

Where Is Travelers United's Headquarters?

Travelers United officeTravelers United officeTravelers United officeTravelers United office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the operational hub for advocacy, policy research, media communications, member relations, and administrative functions critical to advancing travelers' rights.

Notable Features:

As a mission-driven non-profit, the headquarters is designed for functional efficiency to support its advocacy work, rather than for architectural extravagance. It provides a practical base for their team.

Work Culture:

The work environment at Travelers United is characterized by a strong commitment to its advocacy mission, fostering a collaborative, agile, and passionate culture. The team is dedicated to making a tangible difference for travelers.

HQ Significance:

Its Washington, D.C. location is vital for direct engagement with federal agencies (e.g., DOT, FAA), Congress, and other influential organizations, allowing Travelers United to effectively lobby for pro-traveler policies and regulations.

Values Reflected in HQ: The headquarters' setup likely reflects core values of fiscal responsibility, resourcefulness, and an unwavering focus on achieving impactful outcomes for the traveling public.

Location:

While Travelers United's primary focus is on U.S. domestic and international travel involving American consumers and regulations, its work has global relevance. They address issues concerning international airline alliances, codeshares, and the rights of U.S. travelers on international journeys. The organization monitors global travel policies and industry practices that could impact American travelers and sometimes collaborates with international consumer advocacy groups on shared concerns. Their educational resources can also benefit international visitors to the U.S.

Street Address:

4400 Massachusetts Avenue NW, #236

City:

Washington

State/Province:

D.C.

Country:

USA

Where Else Does Travelers United Operate Around the World?

Nationwide, USA (Distributed Advocacy Network)

Address: Not Applicable (Primarily remote and member-based network)

To gather diverse perspectives on travel issues from across the country, mobilize grassroots support, and provide resources and representation to travelers in various regions.

Buying Intent Signals for Travelers United

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Travelers United? Meet the Executive Team

As of April 2025, Travelers United' leadership includes:

Charles Leocha - Chairman & Co-founder
Lauren Wolfe - Counsel
Kurt Ebenhoch - Executive Director / Consumer Advocate
Jessica Monsell - Senior Advisor

Who's Investing in Travelers United?

Travelers United has been backed by several prominent investors over the years, including:

Individual Donations
Membership Contributions
Foundation Grants (when applicable)
Corporate Sponsorships (for specific initiatives, if applicable)

What Leadership Changes Has Travelers United Seen Recently?

Hire0
Exits0

Travelers United is a focused advocacy organization. Significant executive team changes are not as frequently publicized as in large corporations. No major executive hires or departures have been widely reported in mainstream news channels over the past 12 months.

What Technology (Tech Stack) Is Used byTravelers United?

Discover the tools Travelers United uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Travelers United Email Formats and Examples

Travelers United typically uses a professional email format based on the individual's name and their official domain. The most common publicly visible format appears to be [first].[last]@travelersunited.org.

[first].[last]@travelersunited.org

Format

charles.leocha@travelersunited.org

Example

90%

Success rate

What's the Latest News About Travelers United?

Forbes • April 24, 2024

Travelers United featured in Forbes: DOT Adds Teeth To Airline Passenger Rights Rules

The Department of Transportation announced new rules strengthening airline passenger rights, including automatic cash refunds for canceled flights and protections against surprise junk fees. Travelers United, a long-time advocate for these changes, was noted for its efforts in pushing for these consumer protections....more

CBS News • April 24, 2024

Travelers United mentioned by CBS News: New DOT rule will require airlines to automatically refund passengers for canceled, delayed flights

A new Department of Transportation rule mandates automatic refunds for significantly delayed or canceled flights. Travelers United, an advocacy group, lauded the new rule as a significant win for consumers, emphasizing the importance of timely compensation....more

The Washington Post • February 7, 2024

Travelers United cited in Washington Post on Fight Against Junk Fees

The White House highlighted efforts to combat junk fees across various industries, including travel. Travelers United's advocacy for transparency in airline and hotel pricing was acknowledged as part of the broader consumer protection movement....more

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