HQ Function

Serves as a major operational hub, housing key business units including technology, claims processing, underwriting functions, and a significant employee base. It is critical for product development and customer service infrastructure.

Notable Features:

The Travelers Tower, an iconic 527-foot (161 m) neoclassical skyscraper completed in 1919. It was once the tallest building in Connecticut and remains a landmark on the Hartford skyline. The campus includes multiple interconnected buildings.

Work Culture:

A blend of established corporate professionalism with a dynamic focus on collaboration, innovation in insurance and technology, and strong community engagement. Employees often cite a supportive environment with robust opportunities for professional development and career growth.

HQ Significance:

Hartford is the historic birthplace of Travelers (The Travelers Insurance Company founded in 1864) and continues to be its largest employment center. The One Tower Square complex symbolizes the company's enduring legacy, stability, and commitment to the insurance industry and the Hartford community.

Values Reflected in HQ: The Hartford campus reflects Travelers' values of stability (long-standing presence), strength (symbolized by the Tower), customer focus (housing major service operations), and community commitment (major employer and contributor in Hartford).

Location:

Travelers primarily operates in the United States, Canada, the United Kingdom, and Ireland, with a specific focus on Lloyd's of London for certain international specialty markets. Globally, its functions include underwriting for a variety of commercial and personal lines, reinsurance operations, claims services, risk control expertise, and essential business support operations. The company tailors its insurance products and services to meet diverse local market needs and regulatory landscapes.

Street Address:

One Tower Square

City:

Hartford

State/Province:

Connecticut

Country:

USA