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TravelLocal is a travel company renowned for connecting holidaymakers directly with verified local travel experts in destinations around the world. Their model focuses on creating personalized, authentic, and sustainable travel experiences, allowing travelers to design unique itineraries with in-depth local knowledge. Founded in 2012 in the UK, TravelLocal merged with Berlin-based trip.me in January 2021 to expand its reach and offerings. In May 2023, TravelLocal was acquired by Flash Pack, a group adventure travel company, aiming to further enhance its position in the tailor-made travel sector.
The Bristol HQ served as the primary operational center, managing technology development, global marketing efforts, customer service, and the network of local travel partners.
Likely housed in a modern or refurbished office space within Bristol's dynamic city center, fostering an environment of innovation and collaboration. Specific architectural details are not widely publicized.
Characterized by a passion for travel, a customer-centric approach, and an emphasis on building strong global partnerships. The culture was likely agile and collaborative, typical of a scale-up in the travel technology sector.
The Bristol headquarters was pivotal as the founding location where TravelLocal developed its innovative business model, championing direct connections between travelers and local expertise for more authentic experiences.
TravelLocal established a significant global presence by curating a network of local travel experts in over 100 countries across Asia, Africa, Latin America, Europe, and the Middle East. While its core administrative and tech teams were primarily in the UK (Bristol) and Germany (Berlin, post-trip.me merger), its operational model was inherently global. Functions supported globally included decentralized local itinerary planning, on-ground support coordination through local partners, and a centralized technology platform enabling seamless communication and booking for worldwide travelers. Post-acquisition by Flash Pack, this global network continues to be a key asset.
St Nicholas House, 31-34 High St
Bristol
Bristol
United Kingdom
Address: Greifswalder Str. 207, 10405 Berlin (historical address of trip.me)
To strengthen TravelLocal's presence in continental Europe, particularly the DACH market, and to expand its network of local partners and customer base across Europe.
Address: 207 Union St, London SE1 0LN (Flash Pack HQ)
Serves as the main headquarters for the parent company, Flash Pack, overseeing global strategy, brand development, and operations for all its travel offerings, including TravelLocal.
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As of April 2025, TravelLocal®' leadership includes:
TravelLocal® has been backed by several prominent investors over the years, including:
The most significant recent event for TravelLocal was its acquisition by Flash Pack in May 2023. This led to the transition of TravelLocal's Co-CEOs and the integration of its leadership and operations into Flash Pack's structure. Prior to this, the 2021 merger with trip.me had also resulted in a combined leadership team.
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Historically, TravelLocal likely utilized common professional email formats. After its acquisition by Flash Pack, communications may increasingly transition to Flash Pack's email domain or systems. Common patterns for companies like TravelLocal include first name and last name combinations.
[first].[last]@travel-local.com or [first_initial][last]@travel-local.com
Format
jane.doe@travel-local.com or jdoe@travel-local.com
Example
70%
Success rate
PhocusWire • May 9, 2023
Adventure travel company Flash Pack announced its acquisition of TravelLocal for an undisclosed sum. The deal aims to combine Flash Pack's group adventure expertise with TravelLocal's tailor-made travel platform and network of local experts....more
Travel Weekly • May 9, 2023
Flash Pack has acquired TravelLocal, a specialist in tailor-made holidays. The acquisition is intended to broaden Flash Pack's market reach and product diversity by incorporating TravelLocal's unique local expert connection model....more
PhocusWire • January 26, 2021
UK-based TravelLocal and Germany-based Trip.me announced their merger to form a leading platform for customized tours provided by local experts. The combined company aimed to serve a wider global audience with an expanded portfolio of destinations and travel styles....more
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