HQ Function

Serves as the central hub for Transcom's global operations, strategic planning, corporate governance, finance, and development of company-wide initiatives.

Notable Features:

Modern office facilities situated in a dynamic business district, designed to foster collaboration and innovation, likely incorporating contemporary Scandinavian design elements.

Work Culture:

The HQ work culture is characterized by a dynamic, international environment that emphasizes collaboration, innovation in customer experience, and a forward-thinking approach. Employees often engage in global projects, reflecting the company's worldwide reach and commitment to teamwork.

HQ Significance:

The Stockholm headquarters is significant as it anchors Transcom's operations in a technologically advanced and business-friendly region, facilitating access to talent and European markets, and driving its global strategy for customer experience excellence.

Values Reflected in HQ: The headquarters embodies Transcom's values of professionalism, innovation, global connectivity, and a commitment to providing a high-quality, inspiring work environment for its corporate teams.

Location:

Transcom supports clients globally with a wide range of customer experience (CX) services across various industries. Its functions are distributed across a network of contact centers and work-from-home agents in over 28 countries spanning Europe, North and South America, Asia, and Africa. These globally supported functions include multilingual customer service, technical support, sales and lead generation, collections, back-office processing, content moderation, and advanced AI-driven digital CX solutions.

Street Address:

Hälsingegatan 40, Floor 10

City:

Stockholm

State/Province:

Stockholm County

Country:

Sweden