What Does Traction Do?

Total employees58
HeadquartersBurnaby
Founded2001

Traction on Demand (ToD) was a prominent North American-based Salesforce consulting partner and application development firm. Founded in 2007, it grew to become one of the largest dedicated Salesforce consultancies, known for its innovative solutions, community-driven culture, and status as a B Corporation. In March 2022, Traction on Demand was acquired by Salesforce, aiming to enhance Salesforce's professional services capabilities, particularly in key industries and product areas. ToD was recognized for helping organizations across various sectors leverage the Salesforce platform to improve business processes, customer engagement, and data management.

Where Is Traction's Headquarters?

Traction officeTraction officeTraction officeTraction office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the central command for global operations, strategic decision-making, core software development, client services, and fostering the company's unique culture.

Notable Features:

Known for its vibrant, open-concept office space designed to encourage collaboration and reflect its B Corp values. The office often featured community areas, unique architectural elements, and amenities focused on employee well-being.

Work Culture:

Characterized by a strong emphasis on community, collaboration, transparency, and 'giving back.' ToD cultivated a 'Band of Misfits' culture that celebrated individuality, innovation, and a passion for problem-solving. Employee empowerment and continuous learning were key tenets.

HQ Significance:

The Burnaby HQ was the heart of Traction on Demand's growth, symbolizing its journey from a small startup to a leading Salesforce partner. It was crucial for talent attraction and incubating innovative Salesforce solutions.

Values Reflected in HQ: The HQ design and operations reflected values of community, collaboration, sustainability (as a B Corp), innovation, and employee well-being.

Location:

Prior to its acquisition by Salesforce, Traction on Demand had established a significant global footprint. Its operations spanned North America (with multiple offices in Canada and the USA), Asia (primarily a large delivery center in India), and Oceania (with a presence in Australia). This network enabled ToD to deliver Salesforce solutions and support to a diverse international clientele, leveraging regional expertise and global delivery capabilities for projects of varying scale and complexity.

Street Address:

5500 N Fraser Way

City:

Burnaby

State/Province:

British Columbia

Country:

Canada

Where Else Does Traction Operate Around the World?

Toronto, Ontario/Canada

Address: Previously located in downtown Toronto, serving as a major Eastern Canadian hub.

To establish a strong presence in one of Canada's largest business markets, offering localized expertise and support for a diverse client base.

Jaipur, Rajasthan/India

Address: Previously operated a significant delivery center, for example, in areas like Mahindra World City, Jaipur.

To leverage India's skilled IT workforce for scalable, cost-effective service delivery and round-the-clock support for global Salesforce implementations.

Dallas, Texas/USA

Address: Formerly maintained a significant presence in the Dallas-Fort Worth metroplex.

To tap into the burgeoning tech market in Texas and provide localized support to a growing number of US-based clients.

Buying Intent Signals for Traction

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Traction? Meet the Executive Team

As of April 2025, Traction' leadership includes:

Greg Malpass - Founder & Chief Executive Officer
Mike Echner - President
Chris Peacock - Chief Financial Officer
Michelle Malpass - VP, Community

Who's Investing in Traction?

Traction has been backed by several prominent investors over the years, including:

Salesforce Ventures
Guidepost Growth Equity

What Leadership Changes Has Traction Seen Recently?

Hire0
Exits0

Traction on Demand was acquired by Salesforce in March 2022. Consequently, as an independent entity, Traction on Demand has not had executive hires or exits in the last 12 months. Leadership and organizational changes are now integrated within Salesforce's structure.

What Technology (Tech Stack) Is Used byTraction?

Discover the tools Traction uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Traction Email Formats and Examples

Prior to its acquisition by Salesforce, Traction on Demand primarily used the email domain @tractionondemand.com. Common formats included first name initial followed by last name, or first name separated by a period from the last name. These formats are now historical as employees have transitioned to Salesforce.

[first_initial][last]@tractionondemand.com (e.g., jdoe@tractionondemand.com) or [first].[last]@tractionondemand.com (e.g., jane.doe@tractionondemand.com)

Format

gmalpass@tractionondemand.com (example historical format)

Example

75%

Success rate

What's the Latest News About Traction?

Salesforce NewsMarch 1, 2022

Salesforce Completes Acquisition of Traction on Demand

Salesforce announced the completion of its acquisition of Traction on Demand, a leading dedicated Salesforce consulting and application development firm. The acquisition aimed to augment Salesforce's professional services capacity and industry expertise....more

Traction on Demand (via Salesforce News)February 2, 2022

Salesforce Signs Definitive Agreement to Acquire Traction on Demand

Salesforce announced it signed a definitive agreement to acquire Traction on Demand, highlighting ToD's position as one of North America's largest dedicated Salesforce consulting partners....more

Cision PR Newswire (archival)April 27, 2021

Traction on Demand Named a Best Place to Work in Canada for Eighth Consecutive Year (Pre-Acquisition)

Traction on Demand was recognized for the eighth year in a row as one of Canada's Best Places to Work. This award underscored its commitment to a positive work environment, strong company culture, and employee well-being before its acquisition by Salesforce....more

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