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Toys R Us is an iconic American toy, clothing, and baby product retailer originally founded in 1957. After facing financial challenges and ceasing its U.S. brick-and-mortar operations in 2018, the beloved brand is making a significant comeback under the ownership of WHP Global since 2021. Toys R Us is re-establishing its presence through a multi-pronged strategy that includes a national rollout of shops-in-shops within Macy's department stores, a flagship store at the American Dream mall in New Jersey, and a robust e-commerce platform at ToysRUs.com. The brand continues to evoke nostalgia and aims to bring the joy of play to new generations of children and families worldwide.
Serves as the central hub for brand management, marketing, merchandising, and operational strategies for Toys R Us, particularly focusing on its North American revival and expansion.
Modern office facilities designed to support a lean and agile team focused on brand innovation, digital commerce, and strategic partnerships.
A dynamic, entrepreneurial, and collaborative environment centered on reviving and growing an iconic brand. The culture emphasizes creativity, a passion for toys, and adapting to the evolving retail landscape.
This location symbolizes the new era for Toys R Us, acting as the command center for its strategic resurgence in the toy market, managing its partnership with Macy's, e-commerce operations, and flagship retail experiences.
Toys R Us maintains a global presence through a combination of e-commerce, company-owned flagship stores, shops-in-shops within Macy's in the USA, and a network of international licensing partners who operate Toys R Us and Babies R Us branded stores and e-commerce sites in various countries across Europe, Asia, Africa, Australia, and the Middle East. WHP Global actively works to expand the brand's footprint worldwide.
1 Sylvan Way
Parsippany
New Jersey
USA
Address: American Dream, 1 American Dream Wy, East Rutherford, NJ 07073
Serves as a primary physical retail touchpoint and brand statement in the U.S., showcasing the new vision for Toys R Us retail.
Address: 300 Park Avenue, New York, NY 10022
Serves as the global headquarters for the parent company, directing strategy for Toys R Us and other brands in its portfolio.
Address: Undisclosed specific street address for WHP Global's European office.
Facilitates brand development, licensing, and partnerships for Toys R Us across Europe.
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As of April 2025, Toys R Us' leadership includes:
Toys R Us has been backed by several prominent investors over the years, including:
In the past year, Toys R Us, under WHP Global's leadership, has focused on strengthening its brand management team to spearhead its continued revival and growth. Key appointments have been made to drive the strategic vision for the iconic toy retailer.
Discover the tools Toys R Us uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Toys R Us primarily uses the '@toysrus.com' domain for customer-facing communications and brand-specific roles. For corporate matters related to its parent company, WHP Global, emails may originate from the '@whp-global.com' domain. Common formats include first name initial followed by last name, or first name separated by a dot from the last name.
firstinitiallastname@toysrus.com (e.g., jdoe@toysrus.com) or firstname.lastname@toysrus.com (e.g., jane.doe@toysrus.com)
Format
customerservice@toysrus.com
Example
70%
Success rate
CNBC • October 26, 2023
Toys R Us is planning a further U.S. expansion, including opening up to 24 new flagship stores and introducing shops in airports and on cruise ships starting in 2024. This marks the next phase of its comeback under WHP Global....more
Chain Store Age • August 18, 2023
Toys R Us announced the completion of its national U.S. rollout, with shops now open in every Macy’s flagship and department store nationwide. The shops range from 1,000 sq. ft. to 10,000 sq. ft. in flagship locations....more
WHP Global Press Release • November 20, 2023
Toys“R”Us Studios, the entertainment production arm of Toys“R”Us, partnered with global icon Mariah Carey for its first-ever holiday campaign, featuring a new version of her hit song 'All I Want for Christmas is You' and a shoppable music video....more
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