What Does Toys R Us Do?

Total employees3027
HeadquartersParsippany
Founded1948

Toys R Us is an iconic American toy, clothing, and baby product retailer originally founded in 1957. After facing financial challenges and ceasing its U.S. brick-and-mortar operations in 2018, the beloved brand is making a significant comeback under the ownership of WHP Global since 2021. Toys R Us is re-establishing its presence through a multi-pronged strategy that includes a national rollout of shops-in-shops within Macy's department stores, a flagship store at the American Dream mall in New Jersey, and a robust e-commerce platform at ToysRUs.com. The brand continues to evoke nostalgia and aims to bring the joy of play to new generations of children and families worldwide.

Where Is Toys R Us's Headquarters?

Toys R Us officeToys R Us officeToys R Us officeToys R Us office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for brand management, marketing, merchandising, and operational strategies for Toys R Us, particularly focusing on its North American revival and expansion.

Notable Features:

Modern office facilities designed to support a lean and agile team focused on brand innovation, digital commerce, and strategic partnerships.

Work Culture:

A dynamic, entrepreneurial, and collaborative environment centered on reviving and growing an iconic brand. The culture emphasizes creativity, a passion for toys, and adapting to the evolving retail landscape.

HQ Significance:

This location symbolizes the new era for Toys R Us, acting as the command center for its strategic resurgence in the toy market, managing its partnership with Macy's, e-commerce operations, and flagship retail experiences.

Values Reflected in HQ: Resilience in overcoming past challenges, innovation in retail approaches, a deep-seated passion for childhood joy and play, and a commitment to rebuilding customer trust and excitement.

Location:

Toys R Us maintains a global presence through a combination of e-commerce, company-owned flagship stores, shops-in-shops within Macy's in the USA, and a network of international licensing partners who operate Toys R Us and Babies R Us branded stores and e-commerce sites in various countries across Europe, Asia, Africa, Australia, and the Middle East. WHP Global actively works to expand the brand's footprint worldwide.

Street Address:

1 Sylvan Way

City:

Parsippany

State/Province:

New Jersey

Country:

USA

Where Else Does Toys R Us Operate Around the World?

East Rutherford, New Jersey, USA

Address: American Dream, 1 American Dream Wy, East Rutherford, NJ 07073

Serves as a primary physical retail touchpoint and brand statement in the U.S., showcasing the new vision for Toys R Us retail.

New York, New York, USA

Address: 300 Park Avenue, New York, NY 10022

Serves as the global headquarters for the parent company, directing strategy for Toys R Us and other brands in its portfolio.

Amsterdam, Netherlands

Address: Undisclosed specific street address for WHP Global's European office.

Facilitates brand development, licensing, and partnerships for Toys R Us across Europe.

Buying Intent Signals for Toys R Us

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Toys R Us? Meet the Executive Team

As of April 2025, Toys R Us' leadership includes:

Yehuda Shmidman - Chairman & CEO, WHP Global (Parent company of Toys R Us)
Kim Miller - Executive Vice President, Toys R Us at WHP Global
Stanley Shashoua - Chief Brand Officer, WHP Global
Effy Zinkin - Chief Operating Officer, WHP Global

Who's Investing in Toys R Us?

Toys R Us has been backed by several prominent investors over the years, including:

WHP Global (Owner)
Oaktree Capital Management, L.P. (Primary financial partner of WHP Global)

What Leadership Changes Has Toys R Us Seen Recently?

Hire1
Exits1

In the past year, Toys R Us, under WHP Global's leadership, has focused on strengthening its brand management team to spearhead its continued revival and growth. Key appointments have been made to drive the strategic vision for the iconic toy retailer.

Departures

Jamie Uitdenhowen, Jamie Uitdenhowen departed from his role leading the Toys R Us brand globally at WHP Global, marking a transition in the brand's leadership.

New Appointments:

Kim Miller, Kim Miller was appointed to lead the Toys R Us brand at WHP Global, tasked with driving its strategic growth and retail expansion.

What Technology (Tech Stack) Is Used byToys R Us?

Discover the tools Toys R Us uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Toys R Us Email Formats and Examples

Toys R Us primarily uses the '@toysrus.com' domain for customer-facing communications and brand-specific roles. For corporate matters related to its parent company, WHP Global, emails may originate from the '@whp-global.com' domain. Common formats include first name initial followed by last name, or first name separated by a dot from the last name.

firstinitiallastname@toysrus.com (e.g., jdoe@toysrus.com) or firstname.lastname@toysrus.com (e.g., jane.doe@toysrus.com)

Format

customerservice@toysrus.com

Example

70%

Success rate

What's the Latest News About Toys R Us?

CNBCOctober 26, 2023

Toys R Us news title: Toys R Us plots U.S. expansion with new stores, airport shops

Toys R Us is planning a further U.S. expansion, including opening up to 24 new flagship stores and introducing shops in airports and on cruise ships starting in 2024. This marks the next phase of its comeback under WHP Global....more

Chain Store AgeAugust 18, 2023

Toys R Us news title: Toys ‘R’ Us completes rollout in Macy’s stores

Toys R Us announced the completion of its national U.S. rollout, with shops now open in every Macy’s flagship and department store nationwide. The shops range from 1,000 sq. ft. to 10,000 sq. ft. in flagship locations....more

WHP Global Press ReleaseNovember 20, 2023

Toys R Us news title: TOYS“R”US® LAUNCHES FIRST-EVER HOLIDAY CAMPAIGN STARRING GLOBAL ICON MARIAH CAREY

Toys“R”Us Studios, the entertainment production arm of Toys“R”Us, partnered with global icon Mariah Carey for its first-ever holiday campaign, featuring a new version of her hit song 'All I Want for Christmas is You' and a shoppable music video....more

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