What Does Townsville Hospital and Health Service Do?

Total employees7479
HeadquartersDouglas (Townsville)
Founded2012

Townsville Hospital and Health Service (Townsville HHS) is the largest public healthcare provider in North Queensland, delivering a comprehensive range of services to a population of nearly 250,000 people across a vast geographical area of approximately 148,000 square kilometers. It encompasses major hospitals like the Townsville University Hospital, several rural hospitals, and various community and mental health services. Townsville HHS is dedicated to providing high-quality, patient-centered care, advancing medical education and research, and improving the overall health and wellbeing of the diverse communities it serves, with a particular focus on Aboriginal and Torres Strait Islander health.

Where Is Townsville Hospital and Health Service's Headquarters?

Townsville Hospital and Health Service officeTownsville Hospital and Health Service officeTownsville Hospital and Health Service officeTownsville Hospital and Health Service office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the main tertiary referral hospital for North Queensland, providing specialist medical and surgical services, emergency and critical care, maternity services, paediatric care, cancer care, mental health services, teaching, and research. It also houses the core administrative functions for the Health Service.

Notable Features:

A modern, multi-storey facility co-located with James Cook University, fostering strong collaborations in medical education and research. It features advanced medical imaging, state-of-the-art operating theatres, an intensive care unit, and specialized departments. The campus is designed for accessibility and future expansion.

Work Culture:

The work culture at Townsville HHS, particularly at the Townsville University Hospital, emphasizes patient safety, interdisciplinary teamwork, evidence-based practice, continuous professional development, and a strong commitment to serving the community. It is a dynamic, diverse, and often high-pressure environment focused on delivering compassionate and high-quality healthcare.

HQ Significance:

The Townsville University Hospital, as the headquarters and principal facility, is critically important to the North Queensland region. It provides essential tertiary-level health services not available elsewhere in the area, supports smaller regional hospitals, and is a major centre for medical training and employment, significantly contributing to the region's health infrastructure and economy.

Values Reflected in HQ: The headquarters facility and its operations reflect Townsville HHS's core values of integrity, compassion, accountability, respect, and engagement. Its design and functionality support patient-centered care, innovation through its university linkage, accessibility, and a commitment to community health and staff wellbeing.

Location:

Townsville Hospital and Health Service's operations are concentrated within North Queensland, Australia, covering a vast geographical area. Its 'global presence' is manifested as an extensive regional network and its pivotal role as the major tertiary referral centre for this region. It supports healthcare delivery across numerous urban, rural, and remote communities through its network of hospitals, primary care clinics, mental health facilities, and specialized outreach services. This ensures that even distant populations have access to essential medical care, specialist consultations (often via telehealth), and emergency retrieval services. While not global in a multinational corporate sense, its impact on health outcomes, medical training through university affiliations, and health system leadership within North Queensland is profound and far-reaching.

Street Address:

100 Angus Smith Drive

City:

Douglas (Townsville)

State/Province:

Queensland

Country:

Australia

Where Else Does Townsville Hospital and Health Service Operate Around the World?

Charters Towers, Queensland/Australia

Address: 137-139 Gill Street, Charters Towers QLD 4820, Australia

Ensures accessible and essential healthcare services for residents in a significant rural hub, facilitating local treatment and coordinating with Townsville University Hospital for more complex care needs.

Palm Island, Queensland/Australia

Address: Main Street, Palm Island QLD 4816, Australia

Provides culturally appropriate, accessible, and comprehensive healthcare services on Palm Island, addressing the unique health needs of its predominantly Indigenous population and working to improve health outcomes within the community.

Ingham, Queensland/Australia

Address: 2-16 Heard Street, Ingham QLD 4850, Australia

Acts as a district hospital providing essential healthcare services to the Ingham community and surrounding agricultural areas, reducing the need for residents to travel to Townsville for many common health issues.

Hughenden, Queensland/Australia

Address: 12 Richmond Hill Drive, Hughenden QLD 4821, Australia

Serves as a crucial healthcare access point for a geographically isolated community, providing a broad spectrum of care locally and linking with Townsville University Hospital for specialist support and patient transfers when required.

Buying Intent Signals for Townsville Hospital and Health Service

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Townsville Hospital and Health Service? Meet the Executive Team

As of April 2025, Townsville Hospital and Health Service' leadership includes:

Kieran Keyes - Health Service Chief Executive
Danielle Woods - Chief Operating Officer
Gina Attard - Chief Finance Officer
Dr Niall Small - Executive Director Medical Services / Chief Medical Officer
Judy Morton - Executive Director Nursing and Midwifery / Chief Nursing and Midwifery Officer
Stephen Brewer - Executive Director Allied Health
Dallas Leon - Executive Director Aboriginal and Torres Strait Islander Health

Who's Investing in Townsville Hospital and Health Service?

Townsville Hospital and Health Service has been backed by several prominent investors over the years, including:

Queensland Government (via Queensland Health)

What Leadership Changes Has Townsville Hospital and Health Service Seen Recently?

Hire0
Exits0

Based on publicly available information as of early 2024, the core operational executive team of Townsville Hospital and Health Service (including roles such as Chief Executive, COO, CFO, CMO, CNO) has remained stable over the past 12 months. Major appointments to these specific roles occurred prior to this period. While internal promotions or changes in other senior management positions may occur, no significant, widely publicized hires or departures at the top executive level have been noted recently.

What Technology (Tech Stack) Is Used byTownsville Hospital and Health Service?

Discover the tools Townsville Hospital and Health Service uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Townsville Hospital and Health Service Email Formats and Examples

As a part of Queensland Health, Townsville Hospital and Health Service generally adheres to the email format conventions used by the Queensland Government. The most common formats typically involve combinations of an employee's first name and last name, followed by the '@health.qld.gov.au' domain. Specific variations might exist for different roles or departments.

firstname.lastname@health.qld.gov.au or finitiallastname@health.qld.gov.au

Format

john.smith@health.qld.gov.au

Example

75%

Success rate

What's the Latest News About Townsville Hospital and Health Service?

Townsville Hospital and Health Service Official Website • February 20, 2024

Townsville University Hospital helipad gets vital upgrade

The Townsville University Hospital's helipad received a $300,000 lighting upgrade to comply with new Civil Aviation Safety Authority (CASA) standards. This enhancement ensures safer landings for aeromedical helicopters, which are crucial for transporting emergency patients across North Queensland....more

Townsville Hospital and Health Service Official Website • November 2, 2023

AI technology fast-tracks stroke diagnosis at Townsville University Hospital

Townsville University Hospital has implemented artificial intelligence (AI) technology that significantly reduces the time required to diagnose strokes. The AI software rapidly analyzes brain scans to detect signs of stroke, enabling quicker treatment and improving patient outcomes....more

Townsville Hospital and Health Service Official Website • October 12, 2023

New era for palliative care in Townsville

Townsville HHS announced advancements in palliative care services, including plans for a new, purpose-built palliative care unit at Townsville University Hospital. This initiative aims to enhance end-of-life care for patients and support for their families in the region....more

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