What Does ToursByLocals Do?

Total employees416
HeadquartersVancouver
Founded2008

ToursByLocals is a global marketplace that connects travelers with local tour guides offering private, customizable tours in destinations around the world. Founded with the mission to provide authentic and personalized travel experiences, the company empowers local guides to share their knowledge and passion, while offering travelers unique insights into a city's culture, history, and hidden gems. ToursByLocals emphasizes flexibility, direct communication with guides, and a departure from one-size-fits-all group tours, aiming to make travel more meaningful and memorable.

Where Is ToursByLocals's Headquarters?

ToursByLocals officeToursByLocals officeToursByLocals officeToursByLocals office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Vancouver headquarters serves as the central hub for global operations, technology development, marketing, customer and guide support, and strategic planning for the ToursByLocals platform.

Notable Features:

Located in downtown Vancouver, the office likely provides a modern, collaborative workspace designed to foster innovation and support a global team. It's situated in a key business district, offering good accessibility and amenities.

Work Culture:

ToursByLocals cultivates a work culture centered on a passion for travel, customer-centricity, innovation, and global collaboration. Employees are encouraged to be proactive, embrace diversity, and contribute to enhancing travel experiences for both guides and travelers.

HQ Significance:

The headquarters is crucial as the command center for coordinating a vast network of local guides across over 190 countries and managing a platform that serves millions of travelers. It's where core technology is developed, global strategy is formulated, and brand consistency is maintained.

Values Reflected in HQ: The choice of Vancouver, a multicultural and tech-forward city, mirrors the company's global outlook and reliance on technology. The office environment likely promotes collaboration, open communication, and innovation, aligning with their mission to connect people and cultures through authentic local experiences.

Location:

ToursByLocals operates on a truly global scale, connecting travelers with local guides in over 190 countries and thousands of destinations worldwide. While its primary physical offices are in Vancouver and Buenos Aires, its functional presence is ubiquitous, powered by its online platform, remote support capabilities, and an extensive, distributed network of independent local tour guides. This model ensures localized expertise and authentic tour offerings virtually anywhere a traveler might venture, with centralized systems for quality assurance, secure payments, and comprehensive customer and guide support.

Street Address:

Suite 710 - 1111 Melville Street

City:

Vancouver

State/Province:

British Columbia

Country:

Canada

Where Else Does ToursByLocals Operate Around the World?

Buenos Aires, Argentina

Address: [Specific street address not readily publicly available, but it serves as a key operational hub]

To strengthen presence and provide tailored support for the growing community of guides and travelers in Latin America, as well as contributing to global operational efficiency and diverse timezone coverage.

Buying Intent Signals for ToursByLocals

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ToursByLocals? Meet the Executive Team

As of April 2025, ToursByLocals' leadership includes:

Paul Melhus - Co-Founder & Chief Executive Officer
Dave Vincent - Co-Founder
Megan Bremer - Chief Marketing Officer
Lucas Pagnan - Chief Technology Officer
Shane Mustoo - Chief Financial Officer

Who's Investing in ToursByLocals?

ToursByLocals has been backed by several prominent investors over the years, including:

EQT Private Equity

What Leadership Changes Has ToursByLocals Seen Recently?

Hire1
Exits0

In the past 12 months, ToursByLocals has notably strengthened its financial leadership with a key C-suite appointment, aligning with its strategic growth initiatives following its acquisition by EQT Private Equity. No major executive departures have been publicly announced during this period.

New Appointments:

Shane Mustoo, Shane Mustoo appointed as new Chief Financial Officer, tasked with overseeing the company's financial strategy and operations.

What Technology (Tech Stack) Is Used byToursByLocals?

Discover the tools ToursByLocals uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ToursByLocals Email Formats and Examples

ToursByLocals likely utilizes standard corporate email formats for its employees. Common patterns include a combination of the employee's first and last name, or initials, followed by the company domain '@toursbylocals.com'. For example, 'firstinitiallast@toursbylocals.com' or 'first.last@toursbylocals.com' are frequently used structures in similar companies.

flast@toursbylocals.com (e.g. jdoe@toursbylocals.com) or first.last@toursbylocals.com (e.g. jane.doe@toursbylocals.com)

Format

pmelhus@toursbylocals.com

Example

70%

Success rate

What's the Latest News About ToursByLocals?

Canada's Best Managed Companies / Deloitte • May 9, 2024

ToursByLocals Recognized Again as One of Canada's Best Managed Companies in 2024

ToursByLocals has been named one of Canada's Best Managed Companies for 2024, maintaining its status in this prestigious program. This award acknowledges its continued excellence in strategic planning, operational efficiency, commitment to its people, and financial performance....more

EQT Group • November 29, 2023

EQT Private Equity to acquire ToursByLocals, a leading online marketplace for private tours

EQT Private Equity announced its agreement to acquire ToursByLocals. The partnership aims to support ToursByLocals' continued global expansion, enhance its digital platform, and further invest in sustainable growth initiatives....more

Travel Weekly • May 2, 2024

ToursByLocals Survey Reveals Generational Differences in Travel Preferences

A survey by ToursByLocals highlighted varying travel priorities across generations. Younger travelers (Gen Z, Millennials) often seek unique, off-the-beaten-path experiences, while older generations (Baby Boomers, Gen X) may prioritize comfort, safety, and well-established attractions. These insights help guides tailor tours effectively....more

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