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ToursByLocals is a global marketplace that connects travelers with local tour guides offering private, customizable tours in destinations around the world. Founded with the mission to provide authentic and personalized travel experiences, the company empowers local guides to share their knowledge and passion, while offering travelers unique insights into a city's culture, history, and hidden gems. ToursByLocals emphasizes flexibility, direct communication with guides, and a departure from one-size-fits-all group tours, aiming to make travel more meaningful and memorable.
The Vancouver headquarters serves as the central hub for global operations, technology development, marketing, customer and guide support, and strategic planning for the ToursByLocals platform.
Located in downtown Vancouver, the office likely provides a modern, collaborative workspace designed to foster innovation and support a global team. It's situated in a key business district, offering good accessibility and amenities.
ToursByLocals cultivates a work culture centered on a passion for travel, customer-centricity, innovation, and global collaboration. Employees are encouraged to be proactive, embrace diversity, and contribute to enhancing travel experiences for both guides and travelers.
The headquarters is crucial as the command center for coordinating a vast network of local guides across over 190 countries and managing a platform that serves millions of travelers. It's where core technology is developed, global strategy is formulated, and brand consistency is maintained.
ToursByLocals operates on a truly global scale, connecting travelers with local guides in over 190 countries and thousands of destinations worldwide. While its primary physical offices are in Vancouver and Buenos Aires, its functional presence is ubiquitous, powered by its online platform, remote support capabilities, and an extensive, distributed network of independent local tour guides. This model ensures localized expertise and authentic tour offerings virtually anywhere a traveler might venture, with centralized systems for quality assurance, secure payments, and comprehensive customer and guide support.
Suite 710 - 1111 Melville Street
Vancouver
British Columbia
Canada
Address: [Specific street address not readily publicly available, but it serves as a key operational hub]
To strengthen presence and provide tailored support for the growing community of guides and travelers in Latin America, as well as contributing to global operational efficiency and diverse timezone coverage.
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As of April 2025, ToursByLocals' leadership includes:
ToursByLocals has been backed by several prominent investors over the years, including:
In the past 12 months, ToursByLocals has notably strengthened its financial leadership with a key C-suite appointment, aligning with its strategic growth initiatives following its acquisition by EQT Private Equity. No major executive departures have been publicly announced during this period.
Discover the tools ToursByLocals uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ToursByLocals likely utilizes standard corporate email formats for its employees. Common patterns include a combination of the employee's first and last name, or initials, followed by the company domain '@toursbylocals.com'. For example, 'firstinitiallast@toursbylocals.com' or 'first.last@toursbylocals.com' are frequently used structures in similar companies.
flast@toursbylocals.com (e.g. jdoe@toursbylocals.com) or first.last@toursbylocals.com (e.g. jane.doe@toursbylocals.com)
Format
pmelhus@toursbylocals.com
Example
70%
Success rate
Canada's Best Managed Companies / Deloitte • May 9, 2024
ToursByLocals has been named one of Canada's Best Managed Companies for 2024, maintaining its status in this prestigious program. This award acknowledges its continued excellence in strategic planning, operational efficiency, commitment to its people, and financial performance....more
EQT Group • November 29, 2023
EQT Private Equity announced its agreement to acquire ToursByLocals. The partnership aims to support ToursByLocals' continued global expansion, enhance its digital platform, and further invest in sustainable growth initiatives....more
Travel Weekly • May 2, 2024
A survey by ToursByLocals highlighted varying travel priorities across generations. Younger travelers (Gen Z, Millennials) often seek unique, off-the-beaten-path experiences, while older generations (Baby Boomers, Gen X) may prioritize comfort, safety, and well-established attractions. These insights help guides tailor tours effectively....more
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