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Totango is a leading enterprise customer success platform that empowers businesses to proactively manage customer relationships, reduce churn, and drive revenue growth. Their composable platform enables companies to design, run, and scale customer journeys, leveraging data-driven insights to deliver personalized experiences and achieve desired business outcomes. Totango helps businesses unify customer data, monitor health, and automate engagements to improve customer retention and expansion.
Serves as the central hub for Totango's global operations, including product development leadership, engineering, marketing, sales strategy, executive management, and corporate functions.
Modern office space designed to foster collaboration and innovation, situated in a prominent business park with easy access to Silicon Valley's tech ecosystem and talent pool.
Characterized by a dynamic, customer-centric, and collaborative environment. Employees are encouraged to be innovative, take ownership, and work as a team to solve complex customer success challenges. There's a strong emphasis on learning and professional growth.
Its Silicon Valley location provides Totango with unparalleled access to top tech talent, venture capital, industry partnerships, and a vibrant community of innovative companies, which is crucial for its leadership in the customer success software market.
Totango supports its global customer base primarily through its headquarters in San Mateo, California, and a significant R&D and operations office in Tel Aviv, Israel. It also maintains a presence in key markets like London to serve its European clientele. These strategic locations enable worldwide sales, customer support, product development, and engineering efforts, ensuring comprehensive service delivery across different time zones and markets.
951 Mariners Island Blvd, Suite 250
San Mateo
CA
USA
Address: HaBarzel St 27, Tel Aviv-Yafo, Israel
Acts as a key center for technological innovation and supports sales and customer success operations for the EMEA (Europe, Middle East, and Africa) region, complementing the US headquarters.
Address: WeWork, 1 Waterhouse Square, London, EC1N 2ST, UK (Representative Address, may vary)
Supports business development and customer engagement within the UK and parts of Europe, adapting Totango's offerings to meet local market needs and compliance requirements.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Totango' leadership includes:
Totango has been backed by several prominent investors over the years, including:
Over the past year, Totango has strategically strengthened its executive team, notably with a new Chief Marketing Officer, to drive its next phase of growth and market leadership in the customer success domain. These changes reflect the company's commitment to innovation and expanding its market reach.
Discover the tools Totango uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Totango commonly uses the [first_initial][last]@totango.com email format. While other formats might exist in smaller numbers, this is the predominant structure for company communications.
[first_initial][last]@totango.com
Format
gnirpaz@totango.com
Example
90%
Success rate
Business Wire • January 23, 2024
Totango announced the appointment of Dennis Reardon as its new Chief Marketing Officer. Reardon brings over 20 years of experience in B2B SaaS marketing to Totango and will be responsible for leading the company's global marketing strategy....more
PR Newswire • October 17, 2023
Totango was named a Leader in the IDC MarketScape for Worldwide Customer Success Management Applications 2023. The report highlighted Totango's composable platform and its ability to cater to complex enterprise needs....more
Totango Blog • September 12, 2023
Totango announced several new AI-powered features within its platform, including generative AI for communication drafting and predictive insights for customer health, aiming to enhance productivity for customer success teams....more
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