What Does Totango Do?

Total employees235
HeadquartersSan Mateo
Founded2010

Totango is a leading enterprise customer success platform that empowers businesses to proactively manage customer relationships, reduce churn, and drive revenue growth. Their composable platform enables companies to design, run, and scale customer journeys, leveraging data-driven insights to deliver personalized experiences and achieve desired business outcomes. Totango helps businesses unify customer data, monitor health, and automate engagements to improve customer retention and expansion.

Where Is Totango's Headquarters?

Totango officeTotango officeTotango officeTotango office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Totango's global operations, including product development leadership, engineering, marketing, sales strategy, executive management, and corporate functions.

Notable Features:

Modern office space designed to foster collaboration and innovation, situated in a prominent business park with easy access to Silicon Valley's tech ecosystem and talent pool.

Work Culture:

Characterized by a dynamic, customer-centric, and collaborative environment. Employees are encouraged to be innovative, take ownership, and work as a team to solve complex customer success challenges. There's a strong emphasis on learning and professional growth.

HQ Significance:

Its Silicon Valley location provides Totango with unparalleled access to top tech talent, venture capital, industry partnerships, and a vibrant community of innovative companies, which is crucial for its leadership in the customer success software market.

Values Reflected in HQ: The headquarters likely reflects Totango's core values such as customer centricity, innovation, collaboration, impact, and transparency through its design, layout, and operational practices.

Location:

Totango supports its global customer base primarily through its headquarters in San Mateo, California, and a significant R&D and operations office in Tel Aviv, Israel. It also maintains a presence in key markets like London to serve its European clientele. These strategic locations enable worldwide sales, customer support, product development, and engineering efforts, ensuring comprehensive service delivery across different time zones and markets.

Street Address:

951 Mariners Island Blvd, Suite 250

City:

San Mateo

State/Province:

CA

Country:

USA

Where Else Does Totango Operate Around the World?

Tel Aviv, Israel

Address: HaBarzel St 27, Tel Aviv-Yafo, Israel

Acts as a key center for technological innovation and supports sales and customer success operations for the EMEA (Europe, Middle East, and Africa) region, complementing the US headquarters.

London, United Kingdom

Address: WeWork, 1 Waterhouse Square, London, EC1N 2ST, UK (Representative Address, may vary)

Supports business development and customer engagement within the UK and parts of Europe, adapting Totango's offerings to meet local market needs and compliance requirements.

Buying Intent Signals for Totango

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Totango? Meet the Executive Team

As of April 2025, Totango' leadership includes:

Guy Nirpaz - Chief Executive Officer & Founder
Alon Waks - Chief Product Officer & Co-founder
Dennis Reardon - Chief Marketing Officer
Ravit Danino - SVP, R&D
Anne Ting - Chief Financial Officer
Amit Bluman - SVP, Engineering

Who's Investing in Totango?

Totango has been backed by several prominent investors over the years, including:

Benhamou Global Ventures (BGV)
Pitango Venture Capital
Canvas Ventures
Red Swan Ventures
True Ventures
Salesforce Ventures
Grayhawk Capital

What Leadership Changes Has Totango Seen Recently?

Hire1
Exits0

Over the past year, Totango has strategically strengthened its executive team, notably with a new Chief Marketing Officer, to drive its next phase of growth and market leadership in the customer success domain. These changes reflect the company's commitment to innovation and expanding its market reach.

New Appointments:

Dennis Reardon, Dennis Reardon joined Totango as Chief Marketing Officer, bringing extensive experience in B2B SaaS marketing.

What Technology (Tech Stack) Is Used byTotango?

Discover the tools Totango uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Totango Email Formats and Examples

Totango commonly uses the [first_initial][last]@totango.com email format. While other formats might exist in smaller numbers, this is the predominant structure for company communications.

[first_initial][last]@totango.com

Format

gnirpaz@totango.com

Example

90%

Success rate

What's the Latest News About Totango?

Business Wire • January 23, 2024

Totango Appoints Dennis Reardon as Chief Marketing Officer

Totango announced the appointment of Dennis Reardon as its new Chief Marketing Officer. Reardon brings over 20 years of experience in B2B SaaS marketing to Totango and will be responsible for leading the company's global marketing strategy....more

PR Newswire • October 17, 2023

Totango Recognized as a Leader in the IDC MarketScape: Worldwide Customer Success Management Applications 2023 Vendor Assessment

Totango was named a Leader in the IDC MarketScape for Worldwide Customer Success Management Applications 2023. The report highlighted Totango's composable platform and its ability to cater to complex enterprise needs....more

Totango Blog • September 12, 2023

Totango Unveils New AI-Powered Capabilities to Revolutionize Customer Success

Totango announced several new AI-powered features within its platform, including generative AI for communication drafting and predictive insights for customer health, aiming to enhance productivity for customer success teams....more

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