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Total Quality Logistics's Overview

Total employees16261
HeadquartersCincinnati
Founded1997

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in North America. Founded in 1997, TQL connects customers with truckload, less-than-truckload (LTL), and intermodal shipping needs with a vast network of carriers. The company is known for its 24/7/365 customer service, proprietary technology (TQL TRAX), and a commitment to providing reliable and efficient transportation solutions across various industries. TQL prides itself on its high-energy work environment and significant investments in employee training and development.

Where is Total Quality Logistics's Headquarters?

Total Quality Logistics officeTotal Quality Logistics officeTotal Quality Logistics officeTotal Quality Logistics office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for TQL's nationwide operations, technology development (including TQL TRAX), sales leadership, carrier services, and corporate functions such as finance, marketing, IT, and human resources.

Notable Features:

The Ivy Pointe headquarters is a large, modern campus that has undergone several expansions. It features state-of-the-art facilities, open-plan workspaces, extensive training facilities, a full-service cafeteria, a fitness center (TQL Fit), and recreational areas designed to foster a dynamic work environment.

Work Culture:

TQL's headquarters, like its other offices, is characterized by a high-energy, fast-paced, and sales-driven culture. There's a strong emphasis on teamwork, performance metrics, and a 'work hard, play hard' ethos, with frequent team-building events, contests, and employee recognition programs.

HQ Significance:

The Cincinnati headquarters is the birthplace and nerve center of TQL, representing its rapid growth from a small startup to a multi-billion dollar enterprise. It drives the company's strategic direction and technological innovation.

Values Reflected in HQ: The headquarters' design and amenities reflect TQL's values of investing in its people, fostering innovation, promoting a high-performance culture, and building a strong community presence.

Location:

Total Quality Logistics primarily operates within North America, covering the United States, Canada, and Mexico. While they facilitate cross-border shipments and can arrange international logistics through partners, their owned-and-operated office presence and core business focus are concentrated on domestic and intra-North American freight brokerage.

Street Address:

4289 Ivy Pointe Blvd

City:

Cincinnati

State/Province:

Ohio

Country:

USA

Total Quality Logistics's Global Presence

Chicago, Illinois, USA

Address: 222 S Riverside Plz, Suite 2450, Chicago, IL 60606

Serves the extensive industrial and commercial base of the Chicagoland area and the broader Midwest region, facilitating freight movement across North America.

Tampa, Florida, USA

Address: 4221 W Boy Scout Blvd, Suite 150, Tampa, FL 33607

Supports the growing logistics needs of the Southeastern US, including produce, retail, and manufacturing shipments.

Denver, Colorado, USA

Address: 7979 E Tufts Ave, Suite 600, Denver, CO 80237

Facilitates transportation solutions for industries in the Rocky Mountain states, bridging West Coast and Midwest freight lanes.

Charlotte, North Carolina, USA

Address: 101 S. Tryon Street, Suite 1600, Charlotte, NC 28280

Enhances TQL's coverage in the Carolinas and mid-Atlantic, catering to manufacturing, distribution, and retail sectors.

Buying Intent Signals for Total Quality Logistics

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Total Quality Logistics

As of April 2025, Total Quality Logistics' leadership includes:

Ken Oaks - Chief Executive Officer
Kerry Byrne - President
Tom Millikin - Chief Financial Officer
George Gatalis - Chief Technology Officer
Ryan Marsh - Chief People Officer

Investors of Total Quality Logistics

Total Quality Logistics has been backed by several prominent investors over the years, including:

Privately Held

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

TQL, as a privately held company, does not frequently publicize executive-level changes unless significant. The leadership team has shown considerable stability. No major C-suite hires or departures have been widely reported in the last 12 months.

Technology (Tech Stack) used by Total Quality Logistics

Discover the tools Total Quality Logistics uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Total Quality Logistics Email Formats and Examples

Total Quality Logistics commonly uses the email format of the employee's first initial followed by their last name. Other formats might exist but this is the most prevalent.

[first_initial][last]@tql.com

Format

koaks@tql.com

Example

95%

Success rate

News and media

TQL.com NewsroomFebruary 7, 2024

TQL Named to 2024 Training APEX Awards List

Total Quality Logistics (TQL) has been recognized on the 2024 Training APEX Awards list, highlighting its excellence in employee training and development programs. This marks TQL's tenth consecutive year receiving this honor....more

TQL.com NewsroomFebruary 1, 2024

TQL Named a 2024 Top Workplace USA

Total Quality Logistics (TQL) has been named a 2024 Top Workplace USA. This national recognition is based on employee feedback and celebrates companies that prioritize a people-centered culture....more

TQL.com NewsroomJanuary 24, 2024

TQL Celebrates Opening of Mobile, Alabama Office

Total Quality Logistics (TQL) celebrated the grand opening of its new office in Mobile, Alabama. The new location is part of TQL's ongoing national expansion and is expected to create numerous jobs in sales and logistics support roles for the region....more

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