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Topaz Hotel Services is a premier provider of comprehensive solutions tailored for the modern hospitality industry. We specialize in delivering innovative technology platforms, data-driven analytics, and strategic consulting services designed to empower hotels, resorts, and other lodging businesses. Our mission is to help clients streamline operations, elevate guest satisfaction, improve operational efficiency, and maximize profitability in an increasingly competitive market. From property management systems (PMS) and guest relationship management (GRM) tools to revenue management strategies and staff training programs, Topaz Hotel Services is committed to being a trusted partner in our clients' success.
Serves as the central hub for executive leadership, research and development, global strategy, product development, and core administrative functions.
A modern, eco-friendly office space with open-plan collaborative areas, state-of-the-art R&D labs, and panoramic city views. Features an on-site demo center showcasing our latest hospitality solutions.
Dynamic, innovative, and collaborative, fostering a culture of continuous learning and customer-centric problem-solving. Employees are encouraged to share ideas and contribute to a fast-paced environment.
Its location in San Francisco provides access to a rich talent pool in technology and business, proximity to key partners, and an environment conducive to innovation in the hospitality tech sector.
Topaz Hotel Services supports its global clientele through a network of strategically located offices, including its main headquarters in San Francisco and regional hubs in London (for EMEA) and Singapore (for APAC). These offices provide sales, customer support, implementation, and consulting services. Additionally, a distributed remote workforce and strategic partnerships in key markets enable us to offer localized expertise and timely support to hotels worldwide, ensuring our solutions meet diverse international standards and guest expectations.
123 Innovation Drive, Suite 400
San Francisco
CA
USA
Address: 77 Bishopsgate, Level 10, London, EC2N 3AS, UK
To provide localized support and tailored solutions to the diverse hotel market across the EMEA region, ensuring close client relationships and understanding of specific market needs.
Address: 1 Raffles Place, #25-01, One Raffles Place Tower 1, Singapore 048616
To cater to the rapidly growing and dynamic Asia-Pacific hospitality market, providing on-the-ground expertise and support to hotels and resorts in the region.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Topaz Hotel Services' leadership includes:
Topaz Hotel Services has been backed by several prominent investors over the years, including:
Topaz Hotel Services has maintained a stable executive team over the past year, focusing on strategic growth. There was one key addition to strengthen our global sales leadership.
Discover the tools Topaz Hotel Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Topaz Hotel Services primarily uses the email format combining the first initial and the full last name for its employees. This structure is standard across the organization for professional communication.
[first_initial][last]@topazhotelservices.com
Format
evance@topazhotelservices.com
Example
92%
Success rate
Hotel Tech Insights • October 26, 2023
Topaz Hotel Services today announced the launch of 'Aura', its new AI-driven guest concierge platform. Aura aims to personalize guest experiences by offering instant responses to queries, local recommendations, and service requests, integrating seamlessly with existing hotel management systems....more
Hospitality Business Review • August 15, 2023
Elysian Hotels, a renowned luxury hotel chain, has selected Topaz Hotel Services to revamp its digital guest experience across its portfolio. The partnership will see Topaz implementing its integrated suite of property management and guest engagement solutions....more
Global Hospitality News • May 05, 2024
Topaz Hotel Services announced a significant expansion of its operations in the Asia-Pacific (APAC) region with the official opening of its new regional headquarters in Singapore. This move aims to better serve its growing client base in the dynamic APAC hospitality market....more
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