Toolstation
Toolstation's Overview
Toolstation is one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, catering to trade professionals, home improvers, and self-builders. Founded in 2003, it operates through a network of over 550 branches across the UK, an e-commerce website, and a UK call centre. Toolstation is known for its extensive product range from leading brands at competitive prices, coupled with convenient services like 5-minute click & collect and next-day delivery. It is part of Travis Perkins plc and has expanded its presence into Europe, with operations in the Netherlands, Belgium, and France.
Where is Toolstation's Headquarters?
HQ Function
Serves as the central command for Toolstation's UK operations, encompassing corporate strategy, management, marketing, finance, IT, and human resources. It is also co-located with a major national distribution centre supporting its branch network and online orders.
Notable Features:
The Bridgwater site features a large, modern distribution centre, critical to Toolstation's logistics and stock availability for its 'click & collect' and delivery services. The office facilities are designed to support a dynamic and growing workforce focused on retail operations and customer service.
Work Culture:
The work culture at Toolstation's HQ is characterized by a fast-paced, collaborative environment, with a strong emphasis on efficiency, customer satisfaction, and teamwork to support its extensive retail and distribution network. It aligns with the broader Travis Perkins group values of safety, integrity, and colleague empowerment.
HQ Significance:
The headquarters is pivotal for orchestrating Toolstation's significant growth, managing its diverse product portfolio, maintaining supply chain efficiency, and ensuring a consistent brand experience across its multi-channel operations in the UK.
Values Reflected in HQ: The HQ's strategic co-location with its primary distribution centre reflects core values of operational efficiency, speed of service, and customer convenience (emphasizing stock availability). Investment in modern office infrastructure also suggests a commitment to employee well-being and fostering a productive, innovative work environment.
Location:
Primarily a UK-focused retailer, Toolstation has strategically expanded its operations into continental Europe. It currently operates and supports retail and e-commerce activities in the Netherlands, Belgium, and France. These international ventures involve localized product sourcing, targeted marketing campaigns, country-specific websites, dedicated customer service teams, and a growing network of physical branches. The aim is to replicate its successful UK business model in these key European markets, adapting to local customer needs and preferences.
Street Address:
Express Park, Bristol Road
City:
Bridgwater
State/Province:
Somerset
Country:
United Kingdom
Toolstation's Global Presence
Leiden, Netherlands
Address: Vondellaan 47, 2332 AA Leiden, Netherlands
To spearhead Toolstation's growth in the Benelux region by establishing a strong market presence, offering a localized product range, and delivering efficient customer service to Dutch professionals and consumers.
Saint-Just-sur-Dive, France
Address: Parc d'Activité de la Saulaie, 12 rue de la Saulaie, 49260 Saint-Just-sur-Dive, France
To establish and expand Toolstation's competitive offering in the French market, providing a comprehensive range of tools and supplies to French tradespeople and DIY enthusiasts, supported by robust local logistics.
Buying Intent Signals for Toolstation
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Executive Team of Toolstation
As of April 2025, Toolstation' leadership includes:
Investors of Toolstation
Toolstation has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Toolstation experienced a key leadership transition in the past year with the appointment of a new CEO for its UK operations, signaling a continued focus on strategic growth, digital transformation, and market adaptation in the competitive retail landscape.
Departures
New Appointments:
Technology (Tech Stack) used by Toolstation
Discover the tools Toolstation uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Toolstation Email Formats and Examples
Toolstation, as part of Travis Perkins plc, generally utilizes standardized corporate email address formats. The most common and highly probable format is a combination of an employee's first name and last name.
firstname.lastname@toolstation.com
Format
john.smith@toolstation.com
Example
85%
Success rate
News and media
Travis Perkins plc • February 29, 2024
Toolstation UK Reports Resilient Performance in Travis Perkins' Full Year Results
Parent company Travis Perkins announced that Toolstation UK delivered a resilient performance in 2023, with sales significantly ahead of pre-pandemic levels despite a challenging market. Toolstation Europe continued its network expansion and sales growth....more
Insight DIY • January 16, 2024
Toolstation Appoints Jag Nagra As New CEO
Toolstation announced the appointment of Jag Nagra as its new CEO for UK operations. Nagra joined from Wickes, where he served as Chief Digital Officer, bringing a wealth of experience in retail and digital strategy....more
Oxford Mail • November 2, 2023
Toolstation Opens New Store In Didcot, Creating Seven New Jobs
Toolstation expanded its UK retail footprint with the opening of a new branch in Didcot, South Oxfordshire. The new store created seven jobs and offers local trade and DIY customers access to Toolstation's extensive product range....more
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