What Does Toast Do?

Total employees6600
HeadquartersBoston
Founded2011

Toast, Inc. is a cloud-based, end-to-end technology platform specifically designed for the restaurant industry. Its integrated suite of software and hardware solutions helps restaurants of all sizes streamline operations, enhance guest experiences, increase revenue, and manage their workforce. Toast's offerings include point of sale (POS) systems, digital ordering and delivery, kitchen display systems (KDS), online ordering, marketing and loyalty programs, payroll and team management, and financial technology solutions. The company aims to empower restaurateurs to adapt, innovate, and thrive in a dynamic and competitive market.

Where Is Toast's Headquarters?

Toast officeToast officeToast officeToast office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for Toast's executive leadership, global strategy, product innovation, engineering, marketing, sales, and corporate administrative functions.

Notable Features:

Located in the redeveloped historic Landmark Center in Boston's Fenway neighborhood, a mixed-use complex featuring modern office spaces, retail, and dining. The building itself is an Art Deco landmark.

Work Culture:

Toast's headquarters fosters a dynamic, innovative, and customer-focused work environment. The culture emphasizes collaboration, rapid iteration, and a passion for helping restaurants succeed through technology.

HQ Significance:

Boston's thriving tech ecosystem provides access to a rich talent pool and a vibrant community of innovators, supporting Toast's growth and technological advancement. The HQ's location underscores its position as a key player in the tech industry.

Values Reflected in HQ: The choice of a redeveloped landmark blending historic architecture with modern functionality may reflect Toast's values of building on strong foundations while driving innovation and adapting to future needs.

Location:

Toast primarily operates in the United States, Canada, Ireland, and the United Kingdom. Its global functions include sales, customer support, engineering, and product development, strategically located to serve these key markets. The company is focused on expanding its international reach, tailoring its restaurant technology platform to meet the diverse needs of restaurateurs worldwide.

Street Address:

401 Park Drive, Suite 801

City:

Boston

State/Province:

MA

Country:

USA

Where Else Does Toast Operate Around the World?

Dublin, Ireland

Address: One Central Plaza, Dame Street, Dublin 2

Supports Toast's expansion in the EMEA region, adapting its platform for local restaurant requirements and driving growth outside of North America.

Omaha, Nebraska, USA

Address: 1308 Jackson St, Omaha, NE 68102

Enhances Toast's customer service capabilities and operational efficiency across the United States, leveraging Omaha's skilled workforce.

Chicago, Illinois, USA

Address: Serviced office spaces / WeWork (specific public address varies)

Provides a local presence to better serve restaurants in the Chicago metropolitan area and the broader Midwest region, a significant market for the restaurant industry.

Buying Intent Signals for Toast

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Toast? Meet the Executive Team

As of April 2025, Toast' leadership includes:

Aman Narang - Chief Executive Officer & Co-Founder
Elena Gomez - Chief Financial Officer
Steve Fredette - President & Co-Founder
Jonathan Grimm - Chief Technology Officer & Co-Founder
Rob Dahdah - Chief Commercial Officer
Kelly Esten - Chief Operating Officer

Who's Investing in Toast?

Toast has been backed by several prominent investors over the years, including:

TPG
Tiger Global Management
Bessemer Venture Partners
Greenoaks Capital
Durable Capital Partners LP
G Squared
Lightsmith Growth
Generation Investment Management

What Leadership Changes Has Toast Seen Recently?

Hire2
Exits1

In the past 12 months, Toast Inc. experienced a significant CEO transition with Co-Founder Aman Narang assuming the role. Rob Dahdah was appointed Chief Commercial Officer. These changes reflect a strategic alignment of leadership to drive the company's next phase of growth and operational efficiency.

Departures

Debby Soo, Debby Soo departed from her position as Chief Commercial Officer.

New Appointments:

Aman Narang, Aman Narang, Co-Founder, transitioned from COO to become the new Chief Executive Officer.
Rob Dahdah, Rob Dahdah was appointed as the new Chief Commercial Officer. (Announced November 2023)

What Technology (Tech Stack) Is Used byToast?

Discover the tools Toast uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Toast Email Formats and Examples

Toast Inc. commonly uses the email format of the employee's first initial followed by their last name. While other formats might exist within the organization, this is a widely observed pattern for professional communication.

[first_initial][last]@toasttab.com

Format

jdoe@toasttab.com

Example

85%

Success rate

What's the Latest News About Toast?

Toast Investor RelationsMay 7, 2024

Toast Announces First Quarter 2024 Financial Results

Toast reported its financial results for the first quarter of 2024, detailing revenue growth, increased gross payment volume, and updates on its progress towards profitability. The company highlighted strong ARR growth and new location additions....more

BloombergFebruary 15, 2024

Toast to Lay Off About 550 Employees in Restructuring

Toast announced plans to reduce its workforce by approximately 550 employees, or about 10% of its staff, as part of a restructuring effort aimed at enhancing operational efficiency and accelerating its path to profitability....more

Toast Investor RelationsSeptember 19, 2023

Toast Announces CEO Transition Plan; Co-Founder Aman Narang to be Appointed CEO, Effective January 1, 2024

Toast revealed its CEO succession plan, with Co-Founder Aman Narang set to take over as CEO from Chris Comparato, effective January 1, 2024. Comparato will continue to serve on the Board of Directors....more

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