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Timely is a cloud-based appointment scheduling software trusted by thousands of service-based businesses worldwide. It helps users manage their appointments, clients, sales, staff, and reporting, all in one easy-to-use platform. Designed to save time, reduce no-shows, and streamline operations, Timely offers features like online booking, automated reminders (SMS and email), payment processing integrations, staff rostering, and client management tools. The platform empowers businesses, particularly in the beauty and wellness sectors, to focus on delivering excellent service and growing their revenue by automating administrative tasks and enhancing the client experience.
Serves as the commercial headquarters, focusing on global strategy, sales, marketing, partnerships, and customer success operations for European and international markets.
Located in The Bower, a modern office development within London's 'Silicon Roundabout' tech hub, known for its contemporary design, collaborative workspaces, and excellent transport links. Facilities likely include state-of-the-art meeting rooms and amenities fostering innovation.
Timely fosters a collaborative, innovative, and customer-centric work culture. The London office likely embodies this with an open, dynamic environment that encourages teamwork, agile practices, and a focus on employee well-being and professional development, aligned with its B Corp certification values.
London's position as a major global business and technology center provides Timely with access to a diverse talent pool, strategic partnership opportunities, and proximity to key European markets, crucial for its international expansion.
Timely operates as a global company with its cloud-based software accessible to businesses worldwide. Key functions supported globally include 24/7 customer support through various channels, localized sales and account management primarily targeting English-speaking markets (NZ, Australia, UK, USA, Canada), and continuous product development that benefits all users. Timely leverages its physical offices in London (UK), Auckland (NZ), and Melbourne (AU), alongside a significant number of remote team members distributed across various countries, to effectively serve its diverse international client base across different time zones.
Fora, 2nd Floor, The Bower, 207 Old Street
London
England
United Kingdom
Address: Level 3, 300 Richmond Road, Grey Lynn, Auckland 1021, New Zealand
Supports the New Zealand and Australian markets, focusing on product innovation, technical excellence, and regional customer engagement. It also houses part of the global product and engineering teams.
Address: Specific office address not publicly detailed; likely a flexible workspace or small office supporting regional operations.
Drives growth and provides localized support within Australia, adapting services and outreach to meet the specific needs of Australian businesses using Timely's appointment scheduling software.
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As of April 2025, Timely' leadership includes:
Timely has been backed by several prominent investors over the years, including:
Timely has strategically strengthened its executive team to support ongoing growth and market expansion. A notable addition was Michelle Pratt as Chief Financial Officer. There has been no widely publicized information regarding significant executive departures during this period.
Discover the tools Timely uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Timely primarily utilizes the `[firstname]@[companydomain].com` email format for its employees (e.g., ryan@gettimely.com). This is a common and straightforward convention in many technology companies, facilitating communication.
firstname@gettimely.com
Format
example.name@gettimely.com
Example
85%
Success rate
gettimely.com Blog • August 30, 2023
Timely announced the launch of 'Client Tags,' a new feature designed to help businesses personalize client experiences by allowing easy categorization and identification of clients based on specific attributes, preferences, or history. This enables more targeted communication and service....more
Otago Daily Times / Company Announcement • June 2, 2021
Dunedin-founded appointment booking software company Timely was acquired by US-based EverCommerce, a leading service commerce platform. The acquisition, reportedly valued at over $100 million, aims to accelerate Timely's growth, expand its offerings, and further solidify its market leadership position globally....more
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