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Tier-3 Pty Ltd is a dynamic and agile technology services company specializing in providing bespoke IT infrastructure support, cloud solutions, and cybersecurity services primarily to small and medium-sized enterprises (SMEs). We pride ourselves on delivering robust, scalable, and cost-effective solutions that help our clients leverage technology for growth and efficiency. Our team of certified professionals is dedicated to understanding the unique challenges of each business and offering tailored support and strategic guidance. We aim to be a trusted technology partner, enabling our clients to focus on their core business operations while we manage their IT complexities.
The headquarters serves as the central command for all operations, including client relationship management, advanced technical support, strategic planning, and R&D for new service offerings.
The office features an open-plan collaborative workspace, dedicated secure server rooms for client staging and testing, and advanced video conferencing facilities for remote team and client interaction.
Tier-3 Pty Ltd fosters a work culture that is innovative, client-centric, and supportive. Emphasis is placed on continuous learning, teamwork, and a proactive approach to problem-solving. Employees enjoy a flexible work environment with opportunities for professional development.
The North Sydney HQ is pivotal for coordinating services across Australia, developing partnerships with leading technology vendors, and attracting top talent from the vibrant Sydney tech scene.
Tier-3 Pty Ltd primarily operates across Australia, with key offices in Sydney (NSW), Melbourne (VIC), and Brisbane (QLD). These locations enable us to provide comprehensive on-site and remote IT support, cloud service management, and cybersecurity solutions to businesses nationwide. While our physical presence is Australian-based, our cloud services and remote support capabilities allow us to assist clients with operations that may extend internationally, managed centrally from our Australian hubs.
Suite 12B, Innovation Hub, 100 Pacific Highway
North Sydney
NSW
Australia
Address: Level 5, Tech Centre, 300 Collins Street, Melbourne, VIC 3000, Australia
To provide a dedicated presence for Victorian clients, ensuring faster response times for on-site issues and fostering stronger relationships within the local business community.
Address: Office 3A, Business Connect Tower, 15 Eagle Street, Brisbane, QLD 4000, Australia
To tap into the growing Queensland market and provide specialized IT support and solutions tailored to the needs of local industries such as logistics and tourism.
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As of April 2025, Tier-3 Pty Ltd' leadership includes:
Tier-3 Pty Ltd has been backed by several prominent investors over the years, including:
Tier-3 Pty Ltd has had a stable executive team over the past year, with one strategic hire to bolster its technology leadership. There have been no executive departures.
Discover the tools Tier-3 Pty Ltd uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Tier-3 Pty Ltd primarily uses the email format combining the first initial followed by the last name. This is the most common structure for company communications.
[first_initial][last]@tier3ptyltd.com.au
Format
akhan@tier3ptyltd.com.au
Example
90%
Success rate
AusBiz Tech Review • 2024-04-10
Tier-3 Pty Ltd today unveiled an expansion of its cloud service portfolio, introducing new hybrid cloud solutions and advanced data backup and recovery options tailored for Australian small to medium-sized enterprises. The move aims to help businesses improve operational resilience and scalability....more
Cybersecurity Australia Portal • 2024-01-22
In an effort to bolster local business defenses against cyber threats, Tier-3 Pty Ltd hosted a complimentary cybersecurity workshop in North Sydney. The event covered common threats, best practices, and an overview of their new managed detection and response service....more
Company Press Release • 2023-09-05
Tier-3 Pty Ltd is pleased to announce the appointment of Ben Carter as its new Chief Technology Officer. Ben brings extensive experience in leading technology teams and will spearhead the company's technological advancements and service delivery innovations....more
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