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TIAA Bank
What Does TIAA Bank Do?
TIAA Bank was a full-service national bank and a wholly-owned subsidiary of TIAA (Teachers Insurance and Annuity Association of America). It offered a comprehensive range of personal and commercial banking products, mortgage services, and investment solutions, with a historical focus on serving individuals in academic, research, medical, cultural, and governmental fields. In August 2023, TIAA completed the sale of TIAA Bank to a consortium of private investment firms. Subsequently, TIAA Bank was rebranded as EverBank, N.A., reviving a name familiar in the banking sector. Prior to this transition, TIAA Bank aimed to provide accessible, client-focused financial services, aligning with TIAA's broader mission to serve those who serve others and contribute to their financial well-being.
Where Is TIAA Bank's Headquarters?
HQ Function
Served as the central hub for TIAA Bank's nationwide banking operations, including customer service, product development, risk management, and strategic leadership prior to its transition to EverBank.
Notable Features:
The Jacksonville headquarters was a modern office facility strategically located in the city's downtown area, often noted for its riverfront presence. It was equipped to support extensive banking operations and a large workforce.
Work Culture:
The work culture at TIAA Bank emphasized customer-centric service, ethical financial practices, technological innovation in banking, and collaboration. It aimed to reflect the values of its then-parent company, TIAA, fostering an environment focused on financial guidance and support.
HQ Significance:
This location was significant as the nerve center for TIAA's banking division, enabling the delivery of comprehensive financial products and services across the United States. It symbolized TIAA's commitment to providing direct banking solutions to its members and the general public.
Values Reflected in HQ: The headquarters aimed to embody TIAA's core values of integrity, customer focus, excellence, and responsibility, striving to be a trustworthy financial partner for its clients.
Location:
While TIAA Bank's direct services were primarily focused on clients within the United States, its former parent company, TIAA, maintains a significant global presence, especially through its asset management affiliate, Nuveen. Nuveen operates offices and manages investments across North America, Europe, Asia-Pacific, and the Middle East. This global network supports diverse investment strategies, serves institutional clients worldwide, and offers a broad range of financial products. TIAA's international operations provide global market insights and investment capabilities that indirectly supported the stability and offerings of its various business lines, including the former TIAA Bank.
Street Address:
501 Riverside Avenue
City:
Jacksonville
State/Province:
FL
Country:
USA
Where Else Does TIAA Bank Operate Around the World?
Charlotte, NC, USA
Address: 8500 Andrew Carnegie Blvd, Charlotte, NC 28262
Key operational and administrative hub for TIAA, supporting East Coast operations and national strategies relevant to all TIAA business lines, including banking.
New York, NY, USA
Address: 730 Third Avenue, New York, NY 10017
Primary corporate headquarters for TIAA, engagement with global financial markets, and housing for executive leadership.
Denver, CO, USA
Address: 1670 Broadway, Denver, CO 80202
Regional service and operational center for TIAA, supporting clients and business functions in the Mountain West region of the United States.
Buying Intent Signals for TIAA Bank
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading TIAA Bank? Meet the Executive Team
As of April 2025, TIAA Bank' leadership includes:
Who's Investing in TIAA Bank?
TIAA Bank has been backed by several prominent investors over the years, including:
What Leadership Changes Has TIAA Bank Seen Recently?
TIAA has focused on strategic leadership appointments to bolster key areas such as human resources and marketing. The most significant change involving TIAA Bank-specific leadership occurred with its sale and transition to EverBank, where bank leadership roles moved to the new standalone entity. TIAA parent company executive team has seen some key new appointments.
New Appointments:
What Technology (Tech Stack) Is Used byTIAA Bank?
Discover the tools TIAA Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
TIAA Bank Email Formats and Examples
TIAA, the former parent company of TIAA Bank, generally utilizes standardized email formats for its employees. Common patterns include combinations of the employee's first name and last name initial, or full first and last names separated by a period.
[first_initial][last]@tiaa.org (e.g., jdoe@tiaa.org) and [first].[last]@tiaa.org (e.g., jane.doe@tiaa.org)
Format
jasmith@tiaa.org
Example
90%
Success rate
What's the Latest News About TIAA Bank?
TIAA News Release • August 1, 2023
TIAA Completes Sale of TIAA Bank to Private Investors; Bank Rebrands as EverBank
TIAA announced the successful completion of the sale of TIAA Bank to a consortium of investment funds. Concurrently with the closing of the sale, TIAA Bank was rebranded as EverBank, N.A., marking its return to its former name and beginning its operations as an independent, privately held national bank....more
TIAA News Release • April 29, 2024
TIAA: Lifetime Income Annuities Help Americans Retire with Confidence Amid Economic Uncertainty
TIAA highlighted the critical role of lifetime income annuities in helping Americans achieve retirement security, especially during periods of economic uncertainty. The company reaffirmed its commitment to providing solutions that offer guaranteed income for life, reflecting its long-standing mission to support financial well-being in retirement....more
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