Thomas Cook Group plc was a British global travel group, one of the world's best-known holiday companies. It was formed on 19 June 2007 by the merger of Thomas Cook AG and MyTravel Group. The group operated a portfolio of travel brands, an airline, and hotels. Historically, its roots trace back to 1841 when Thomas Cook organised his first excursion. The company faced significant financial challenges in its later years, ultimately entering compulsory liquidation on 23 September 2019. This led to the cessation of all its UK operations, the grounding of its airline, and a massive repatriation effort for its customers. While the original UK entity is defunct, the Thomas Cook brand has been acquired and relaunched in various forms by other entities, notably by Fosun Tourism Group as an online travel agency and by Thomas Cook India (an independent entity since 2012).
The Peterborough headquarters housed key corporate functions including executive management, finance, marketing, human resources, legal, and operational planning for its tour operator and airline businesses.
The site was a purpose-built office complex, likely designed to accommodate a large workforce and reflect the company's status as a major international travel provider. It would have featured modern office amenities.
The work culture was likely dynamic and fast-paced, characteristic of the travel industry, with a strong focus on customer service, sales, and logistics. Employees would have experienced periods of high seasonal demand and, in later years, increasing pressure due to financial instability.
This location was the nerve center for one of the world's largest travel companies, dictating strategy and operations that affected millions of travelers and thousands of employees worldwide.
Prior to its 2019 collapse, Thomas Cook Group had a significant global presence. Its operations spanned across Europe, North Africa, and parts of Asia and North America. Key functions supported globally included: Tour Operations (creating and selling package holidays), Airline Services (operating its own fleet for charter and scheduled flights), Retail (a network of travel agencies), and Hotel Management (operating own-brand hotels like Sentido, Sunprime, and Casa Cook). Its main markets were the UK, Germany, Scandinavia, and Benelux countries.
The Thomas Cook Business Park, Coningsby Road, Peterborough
Peterborough
Cambridgeshire
United Kingdom
Address: Thomas-Cook-Platz 1, 61440 Oberursel (Taunus), Germany
Managed tour operations, sales, and airline functions for the significant German-speaking market (DACH region).
Address: Manchester Airport, Hangar 1 Western Maintenance Area, Runger Lane, Manchester
Supported the airline's extensive flight program from the North of England and was a significant employment center for aviation staff.
Address: Multiple addresses across these regions.
Catered to local holidaymaker preferences and managed partnerships with local hotels and service providers.
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As of April 2025, Thomas Cook Group' leadership includes:
Thomas Cook Group has been backed by several prominent investors over the years, including:
The period leading to Thomas Cook Group's collapse in September 2019 was marked by intense restructuring efforts. All executive roles within Thomas Cook Group plc ceased upon liquidation. Subsequent 'executive news' related to the new entities using the Thomas Cook brand.
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Prior to its collapse, Thomas Cook Group likely used common corporate email formats. For a company of its size, firstname.lastname@thomascook.com was a prevalent structure. Variations might have included firstinitial.lastname or firstname.middleinitial.lastname.
firstname.lastname@thomascook.com
Format
peter.fankhauser@thomascook.com
Example
0%
Success rate
BBC News • 23 September 2019
Travel giant Thomas Cook has collapsed after last-minute negotiations aimed at saving it failed. The 178-year-old company was unable to secure the extra £200m needed to keep it afloat, leading to the cancellation of all flights and holidays booked with the UK arm of the company....more
The Guardian • 1 November 2019
The Thomas Cook brand has been bought by the Chinese conglomerate Fosun International for £11m. Fosun, which was the largest shareholder in Thomas Cook before its collapse, said it would relaunch the travel company....more
TTG Media • 16 September 2020
Thomas Cook has been relaunched as an online travel agency by its new owner Fosun Tourism Group, nearly a year after the historic travel brand collapsed. The new website will initially sell holidays to destinations on the UK government’s safe travel corridor list....more
Reuters • 24 September 2019
German airline Condor, owned by Thomas Cook, said on Tuesday it had asked the German government for a bridging loan and would continue operating despite its parent company filing for bankruptcy....more
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