What Does Trinity Health Of New England Do?

Total employees1716
HeadquartersWorcester
Founded

The Hanover Insurance Group, Inc. (NYSE: THG), often referred to in contexts like 'thofnewengland' due to its New England origins, is one of the oldest property and casualty insurers in the United States, founded in 1852. Headquartered in Worcester, Massachusetts, The Hanover offers a wide range of insurance products for individuals, families, and businesses through a select network of independent agents and brokers. The company is committed to delivering superior value through strong agency partnerships, specialized expertise, and responsive claims service. They focus on specific customer segments and geographies where they can provide distinct value and achieve sustainable, profitable growth.

Where Is Trinity Health Of New England's Headquarters?

Trinity Health Of New England officeTrinity Health Of New England officeTrinity Health Of New England officeTrinity Health Of New England office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for executive management, strategic decision-making, corporate functions (finance, legal, HR, IT), and underwriting policy for its U.S. operations.

Notable Features:

The Worcester campus is a significant presence in the city, featuring modern office buildings designed to support a collaborative work environment. While specific architectural highlights are not widely publicized, the campus reflects the company's long-standing history and commitment to the region.

Work Culture:

The Hanover fosters a work culture centered on integrity, collaboration, accountability, and respect. Emphasis is placed on professional development, employee engagement, and community involvement, striving to be an employer of choice.

HQ Significance:

The headquarters is vital as it anchors The Hanover's national operations, represents its historical roots, and contributes significantly to the Worcester community and regional economy as a major employer.

Values Reflected in HQ: The headquarters' operations and environment aim to embody The Hanover's core values of delivering on promises, valuing people, acting with integrity, and winning together. This is reflected in its community engagement and employee-focused initiatives.

Location:

The Hanover Insurance Group's operations are primarily concentrated within the United States. The company focuses on providing personal, commercial, and specialty insurance solutions to the U.S. market through its network of independent agents. While it previously had international operations via its Chaucer syndicate at Lloyd's of London, this business was divested in 2019. Currently, its global functions are limited, mainly supporting its domestic strategy, though it may engage in international reinsurance markets as part of its overall risk management strategy.

Street Address:

440 Lincoln Street

City:

Worcester

State/Province:

Massachusetts

Country:

USA

Where Else Does Trinity Health Of New England Operate Around the World?

Howell, Michigan, USA

Address: 700 East Grand River Avenue, Howell, MI 48843

Strengthens The Hanover's presence and service capabilities in the Midwest, providing localized support and expertise to its network of independent insurance agents and ensuring efficient operations for regional customers.

Salem, Virginia, USA

Address: 1810 Electric Road, Salem, VA 24153

Enhances The Hanover's market reach and operational efficiency in the Mid-Atlantic and Southeast, offering dedicated resources for agents and customers in these states.

Buying Intent Signals for Trinity Health Of New England

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Trinity Health Of New England? Meet the Executive Team

As of April 2025, Trinity Health Of New England' leadership includes:

John C. Roche - President and Chief Executive Officer
Jeffrey M. Farber - Executive Vice President and Chief Financial Officer
Richard W. Lavey - Executive Vice President, President, Hanover Agency Markets
Mark J. Welzenbach - Executive Vice President, Chief Claims Officer
Jennifer L. Sordillo - Executive Vice President, Chief Human Resources Officer
Mark L. Berthiaume - Executive Vice President, Chief Technology & Operations Officer
David J. Lovely - Executive Vice President, Chief Insurance & Innovation Officer
Scott C. Wahl - Executive Vice President, President of Personal Lines

Who's Investing in Trinity Health Of New England?

Trinity Health Of New England has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
FMR LLC (Fidelity)
Renaissance Technologies LLC
Dimensional Fund Advisors LP

What Leadership Changes Has Trinity Health Of New England Seen Recently?

Hire2
Exits2

Over the past year, The Hanover Insurance Group has seen key leadership transitions, including the appointment of a new Chief Human Resources Officer and a new President of Personal Lines, reflecting strategic adjustments and succession planning within the company.

Departures

Denise M. Lowsley, Denise M. Lowsley retired as EVP and Chief Human Resources Officer, following a distinguished career.
Daniel T. Halsey, Daniel T. Halsey retired from his role as President of Personal Lines after announcing his intention in the prior year.

New Appointments:

Jennifer L. Sordillo, Jennifer L. Sordillo was appointed to lead Human Resources, bringing extensive experience to the role.
Scott C. Wahl, Scott C. Wahl was appointed to lead the Personal Lines business, driving its growth and innovation strategy.

What Technology (Tech Stack) Is Used byTrinity Health Of New England?

Discover the tools Trinity Health Of New England uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Trinity Health Of New England Email Formats and Examples

The Hanover Insurance Group predominantly uses the email format combining the first initial with the last name. This is a common structure for corporate communications within the organization.

[first_initial][last_name]@hanover.com

Format

jroche@hanover.com

Example

90%

Success rate

What's the Latest News About Trinity Health Of New England?

Business WireMay 1, 2024

The Hanover Reports First Quarter 2024 Results

The Hanover Insurance Group, Inc. reported net income of $131.6 million, or $3.69 per diluted share, for the first quarter of 2024, a significant improvement compared to a net loss in the prior-year quarter. Operating income was $119.6 million, or $3.35 per diluted share....more

Business WireMarch 18, 2024

The Hanover Names Scott Wahl President of Personal Lines

The Hanover Insurance Group, Inc. announced the appointment of Scott C. Wahl as executive vice president and president of Personal Lines. Wahl will lead the company’s personal lines business, focusing on growth and innovation, succeeding Daniel T. Halsey who retired....more

Business WireFebruary 7, 2024

The Hanover Insurance Group, Inc. Increases Quarterly Dividend by 6% to $0.86 Per Common Share

The Board of Directors of The Hanover Insurance Group declared a quarterly dividend of $0.86 per share on common stock, an increase of 6% from the previous dividend. The dividend was payable March 29, 2024, to stockholders of record on March 15, 2024....more

Business WireOctober 26, 2023

The Hanover Appoints Jennifer L. Sordillo Executive Vice President, Chief Human Resources Officer

The Hanover Insurance Group announced Jennifer L. Sordillo has been appointed executive vice president and chief human resources officer, effective November 27, 2023. Sordillo succeeded Denise M. Lowsley, who retired after a successful tenure....more

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