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The Hanover Insurance Group, Inc. (NYSE: THG), often referred to in contexts like 'thofnewengland' due to its New England origins, is one of the oldest property and casualty insurers in the United States, founded in 1852. Headquartered in Worcester, Massachusetts, The Hanover offers a wide range of insurance products for individuals, families, and businesses through a select network of independent agents and brokers. The company is committed to delivering superior value through strong agency partnerships, specialized expertise, and responsive claims service. They focus on specific customer segments and geographies where they can provide distinct value and achieve sustainable, profitable growth.
Serves as the primary center for executive management, strategic decision-making, corporate functions (finance, legal, HR, IT), and underwriting policy for its U.S. operations.
The Worcester campus is a significant presence in the city, featuring modern office buildings designed to support a collaborative work environment. While specific architectural highlights are not widely publicized, the campus reflects the company's long-standing history and commitment to the region.
The Hanover fosters a work culture centered on integrity, collaboration, accountability, and respect. Emphasis is placed on professional development, employee engagement, and community involvement, striving to be an employer of choice.
The headquarters is vital as it anchors The Hanover's national operations, represents its historical roots, and contributes significantly to the Worcester community and regional economy as a major employer.
The Hanover Insurance Group's operations are primarily concentrated within the United States. The company focuses on providing personal, commercial, and specialty insurance solutions to the U.S. market through its network of independent agents. While it previously had international operations via its Chaucer syndicate at Lloyd's of London, this business was divested in 2019. Currently, its global functions are limited, mainly supporting its domestic strategy, though it may engage in international reinsurance markets as part of its overall risk management strategy.
440 Lincoln Street
Worcester
Massachusetts
USA
Address: 700 East Grand River Avenue, Howell, MI 48843
Strengthens The Hanover's presence and service capabilities in the Midwest, providing localized support and expertise to its network of independent insurance agents and ensuring efficient operations for regional customers.
Address: 1810 Electric Road, Salem, VA 24153
Enhances The Hanover's market reach and operational efficiency in the Mid-Atlantic and Southeast, offering dedicated resources for agents and customers in these states.
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As of April 2025, Trinity Health Of New England' leadership includes:
Trinity Health Of New England has been backed by several prominent investors over the years, including:
Over the past year, The Hanover Insurance Group has seen key leadership transitions, including the appointment of a new Chief Human Resources Officer and a new President of Personal Lines, reflecting strategic adjustments and succession planning within the company.
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The Hanover Insurance Group predominantly uses the email format combining the first initial with the last name. This is a common structure for corporate communications within the organization.
[first_initial][last_name]@hanover.com
Format
jroche@hanover.com
Example
90%
Success rate
Business Wire • May 1, 2024
The Hanover Insurance Group, Inc. reported net income of $131.6 million, or $3.69 per diluted share, for the first quarter of 2024, a significant improvement compared to a net loss in the prior-year quarter. Operating income was $119.6 million, or $3.35 per diluted share....more
Business Wire • March 18, 2024
The Hanover Insurance Group, Inc. announced the appointment of Scott C. Wahl as executive vice president and president of Personal Lines. Wahl will lead the company’s personal lines business, focusing on growth and innovation, succeeding Daniel T. Halsey who retired....more
Business Wire • February 7, 2024
The Board of Directors of The Hanover Insurance Group declared a quarterly dividend of $0.86 per share on common stock, an increase of 6% from the previous dividend. The dividend was payable March 29, 2024, to stockholders of record on March 15, 2024....more
Business Wire • October 26, 2023
The Hanover Insurance Group announced Jennifer L. Sordillo has been appointed executive vice president and chief human resources officer, effective November 27, 2023. Sordillo succeeded Denise M. Lowsley, who retired after a successful tenure....more
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