HQ Function

Serves as the primary center for executive management, strategic decision-making, corporate functions (finance, legal, HR, IT), and underwriting policy for its U.S. operations.

Notable Features:

The Worcester campus is a significant presence in the city, featuring modern office buildings designed to support a collaborative work environment. While specific architectural highlights are not widely publicized, the campus reflects the company's long-standing history and commitment to the region.

Work Culture:

The Hanover fosters a work culture centered on integrity, collaboration, accountability, and respect. Emphasis is placed on professional development, employee engagement, and community involvement, striving to be an employer of choice.

HQ Significance:

The headquarters is vital as it anchors The Hanover's national operations, represents its historical roots, and contributes significantly to the Worcester community and regional economy as a major employer.

Values Reflected in HQ: The headquarters' operations and environment aim to embody The Hanover's core values of delivering on promises, valuing people, acting with integrity, and winning together. This is reflected in its community engagement and employee-focused initiatives.

Location:

The Hanover Insurance Group's operations are primarily concentrated within the United States. The company focuses on providing personal, commercial, and specialty insurance solutions to the U.S. market through its network of independent agents. While it previously had international operations via its Chaucer syndicate at Lloyd's of London, this business was divested in 2019. Currently, its global functions are limited, mainly supporting its domestic strategy, though it may engage in international reinsurance markets as part of its overall risk management strategy.

Street Address:

440 Lincoln Street

City:

Worcester

State/Province:

Massachusetts

Country:

USA