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Pilot Company is one of the leading suppliers of fuel and the largest operator of travel centers in North America. Founded in 1958 and headquartered in Knoxville, Tennessee, the company operates a network of more than 870 retail and fueling locations under the Pilot and Flying J brands. Pilot Company serves professional drivers and traveling motorists, offering a variety of amenities including fuel, food, beverages, supplies, and truck maintenance services. Their mission is to connect people and places with comfort, care, and a smile. Berkshire Hathaway holds a majority ownership stake in Pilot Company.
The headquarters serves as the central hub for all corporate operations, including strategic planning, administrative support, technology development, human resources, finance, marketing, and operational coordination for its extensive network of travel centers across North America.
A modern corporate campus designed to support a large and geographically dispersed workforce and retail network. It embodies the company's commitment to its team members and the communities it serves.
The work culture at Pilot Company's headquarters is characterized by a focus on supporting field operations, innovation in customer service, and a strong sense of community. It's a dynamic environment driven by the 24/7 nature of the travel industry and a commitment to the well-being of professional drivers.
The Knoxville headquarters is vital to the U.S. and Canadian logistics and transportation infrastructure, overseeing one of the largest networks of travel centers. It is also a significant employer and corporate citizen in the Knoxville region.
Pilot Company's core operations, including its extensive network of travel centers and energy services, are primarily concentrated in North America, specifically the United States and Canada. While Pilot Company itself is focused on North American travel centers, related entities under Berkshire Hathaway Energy (which is involved with Pilot) may have broader international energy investments. However, the Pilot Company brand and its travel center operations are distinctly North American.
5508 Lonas Drive
Knoxville
Tennessee
USA
Address: Distributed network of over 870 travel centers
To provide fuel, food, amenities, and support services to customers across North America, ensuring consistent service and operational efficiency in specific geographic areas.
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As of April 2025, Pilot Company' leadership includes:
Pilot Company has been backed by several prominent investors over the years, including:
Pilot Company has experienced significant leadership transitions in the past 12 months, largely coinciding with Berkshire Hathaway increasing its ownership stake to 80% in early 2024. These changes include departures of former CEOs and the appointment of an interim CEO for Pilot Travel Centers LLC by Berkshire Hathaway Energy, alongside a new CFO.
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Pilot Company likely uses common corporate email formats. While not publicly stated, patterns such as [first].[last]@pilotcompany.com or [first_initial][last]@pilotcompany.com are frequently used by companies of this size.
[first].[last]@pilotcompany.com
Format
jane.doe@pilotcompany.com
Example
75%
Success rate
Pilot Company Newsroom • February 27, 2024
Pilot Company announced initiatives for Driver Appreciation, including donations to St. Christopher Truckers Relief Fund and a social media contest to honor professional drivers....more
Berkshire Hathaway Inc. News Release • January 16, 2024
Berkshire Hathaway Inc. announced it has acquired an additional 41.4% ownership interest in Pilot Travel Centers LLC, bringing its total ownership to 80%. The Haslam family continues to own the remaining 20%....more
Pilot Company Newsroom • May 1, 2024
Pilot Company announced its annual Military Appreciation Month initiatives, offering service members and their families discounts and a free beverage, alongside a $100,000 donation to the Call of Duty Endowment to help veterans find high-quality jobs....more
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