What Does The Office of Experience Do?

Total employees100
HeadquartersChicago
Founded2013

The Office of Experience (OX) is a design and digital innovation agency that helps organizations reimagine and transform their customer experiences to drive business growth. They specialize in integrating strategy, design, content, and technology to create seamless and impactful digital products and services. OX works with a diverse range of clients, from startups to Fortune 500 companies, to navigate complex digital landscapes and build lasting customer relationships.

Where Is The Office of Experience's Headquarters?

The Office of Experience officeThe Office of Experience officeThe Office of Experience officeThe Office of Experience office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary hub for strategic leadership, design and technology teams, client collaboration, and administrative operations for The Office of Experience.

Notable Features:

Located in The Merchandise Mart, an iconic Chicago landmark offering a vibrant business and design community. The office likely features modern, open, and collaborative workspaces designed to foster creativity and innovation, equipped with state-of-the-art technology.

Work Culture:

OX cultivates a work culture centered on collaboration, innovation, and a passion for creating impactful digital experiences. The environment is typically dynamic and fast-paced, valuing creative problem-solving, continuous learning, and a strong client-first mentality with an emphasis on teamwork.

HQ Significance:

The Chicago HQ is significant as the founding location and central hub for OX's operations, strategy, and creative leadership. Its presence in a major tech and business city allows access to a rich talent pool and a diverse client base. Being in The Merchandise Mart, a design and innovation hub, further underscores their commitment to cutting-edge experience design.

Values Reflected in HQ: The headquarters' design and location likely reflect OX's core values of innovation, collaboration, design excellence, and strategic thinking. A modern, open workspace in a dynamic hub like The Mart supports these principles.

Location:

The Office of Experience primarily operates from its US-based offices in Chicago, New York, San Francisco, and St. Louis. While its physical locations are in the United States, OX serves a diverse range of national and international clients. Their global reach is achieved through strategic project delivery and the creation of digital solutions that transcend geographical boundaries, supporting clients globally in enhancing their customer experiences and achieving digital transformation.

Street Address:

222 W Merchandise Mart Plaza, Suite 1212

City:

Chicago

State/Province:

IL

Country:

USA

Where Else Does The Office of Experience Operate Around the World?

New York, NY/USA

Address: 511 W 25th St, New York, NY 10001

To serve as a key touchpoint for clients in the New York metropolitan area and the broader East Coast, fostering direct collaboration and leveraging regional market insights for digital innovation projects.

San Francisco, CA/USA

Address: 1 Embarcadero Center, Suite 500, San Francisco, CA 94111

To engage with the vibrant tech ecosystem of the West Coast, providing specialized digital transformation services and building partnerships with leading and emerging technology companies.

St. Louis, MO/USA

Address: 100 S 4th St, Suite 550, St. Louis, MO 63102

To provide localized support, build strong relationships with businesses in the St. Louis area and the surrounding Midwestern region, and deliver tailored digital solutions.

Buying Intent Signals for The Office of Experience

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading The Office of Experience? Meet the Executive Team

As of April 2025, The Office of Experience' leadership includes:

Carlos Manalo - Co-Founder & Chief Executive Officer
Stratton Cherouny - Co-Founder & Chief Design Officer
Matt Gaman - Partner & Chief Technology Officer
Denise Moline - Partner, Head of Client Engagement
Tim Brennan - Partner, Head of Delivery
Jason Pamental - Partner, Head of Experience Strategy

Who's Investing in The Office of Experience?

The Office of Experience has been backed by several prominent investors over the years, including:

Information on specific external investors is not publicly disclosed. The Office of Experience is a privately held company, likely founder-funded or supported by private equity not detailed publicly.

What Leadership Changes Has The Office of Experience Seen Recently?

Hire2
Exits0

In August 2023, The Office of Experience acquired Fuzzy Math, a UX design agency. This strategic move integrated Fuzzy Math's co-founders into senior leadership roles at OX. No major executive departures have been publicly announced by The Office of Experience in the past 12 months, indicating leadership stability.

New Appointments:

Ben Sperry, Ben Sperry was appointed VP, User Experience at The Office of Experience as part of the Fuzzy Math acquisition, bringing his expertise in UX strategy and design.
Mark Baldino, Mark Baldino was appointed VP, User Experience at The Office of Experience following the Fuzzy Math acquisition, contributing his extensive experience in user-centered design.

What Technology (Tech Stack) Is Used byThe Office of Experience?

Discover the tools The Office of Experience uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The Office of Experience Email Formats and Examples

The Office of Experience commonly uses an email format that combines the first initial of an employee's name with their last name, followed by the company domain. This is a standard professional email structure.

[first_initial][last]@theofficeofexperience.com

Format

jdoe@theofficeofexperience.com

Example

85%

Success rate

What's the Latest News About The Office of Experience?

theofficeofexperience.com • June 5, 2024

The Office of Experience Promotes Lauren Schultz to Director of Marketing

The Office of Experience announced the promotion of Lauren Schultz to Director of Marketing, recognizing her contributions to the company's growth and brand presence....more

theofficeofexperience.com • May 20, 2024

The Office of Experience Recognized with Four Webby Awards

The Office of Experience (OX) announced it has been honored with four Webby Awards in the 28th Annual Webby Awards, including a Webby People’s Voice Winner. These awards celebrate OX's excellence in digital design and user experience for client projects....more

PR Newswire • August 2, 2023

The Office of Experience Acquires Chicago Digital Agency Fuzzy Math

The Office of Experience (OX) announced its acquisition of Fuzzy Math, a Chicago-based user experience design, strategy, and research firm. This acquisition aims to enhance OX's UX/UI design, research, and overall digital transformation capabilities....more

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