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The Jacket Maker is a direct-to-consumer (D2C) e-commerce brand revolutionizing the way people buy leather jackets and outerwear. They specialize in creating high-quality, custom-made and ready-to-wear leather jackets, vests, coats, and other apparel for men and women at accessible prices. By bypassing traditional retail channels, they offer significant savings and extensive customization options, allowing customers to personalize designs, materials, colors, and fit. Their mission is to make bespoke fashion attainable, combining traditional craftsmanship with modern technology and a customer-centric approach.
Serves as the central hub for global operations, design consultation, bespoke order management, customer service coordination, and digital marketing efforts.
Located within Dubai Internet City, a strategic tech and business park, suggesting a modern infrastructure geared towards e-commerce and global logistics.
Likely a fast-paced, innovative, and customer-focused environment. Emphasis on quality craftsmanship, digital efficiency, and global collaboration to manage custom orders and international clientele.
The Dubai HQ is significant due to its strategic location for global logistics and access to a diverse talent pool. It allows The Jacket Maker to efficiently manage its made-to-order production model and worldwide shipping.
The Jacket Maker operates as a global e-commerce entity, shipping its custom and ready-to-wear jackets to customers worldwide. Their primary manufacturing is typically outsourced to specialized facilities (common in the apparel industry, often in South Asia or East Asia, though not explicitly detailed by the company), managed and quality-controlled through their operational hub. Their digital presence, customer service, and logistics network support sales and delivery across North America, Europe, Australia, and other international markets. Key functions supported globally include online sales, digital marketing, international shipping, and multilingual customer support.
Showroom 2, Plot 598-1133, DIC (Dubai Internet City)
Dubai
Dubai
United Arab Emirates
Address: 20930 Currier Rd, Walnut, CA 91789, USA
To provide a dedicated presence for the North American market, facilitating smoother customer interactions, returns processing, and localized marketing efforts.
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As of April 2025, The Jacket Maker' leadership includes:
The Jacket Maker has been backed by several prominent investors over the years, including:
As a privately held company, The Jacket Maker does not frequently publicize executive team changes. No major hires or exits have been widely reported in the last 12 months. Key leadership appears stable with its founding team.
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The Jacket Maker likely utilizes common professional email formats for their corporate and customer communications. Based on standard industry practices, formats such as [first].[last]@thejacketmaker.com or [first_initial][last]@thejacketmaker.com are probable for individual employees. For general inquiries, they use functional email addresses.
firstname.lastname@thejacketmaker.com or f.lastname@thejacketmaker.com
Format
support@thejacketmaker.com
Example
80%
Success rate
Yahoo Finance (Accesswire) • November 9, 2023
The Jacket Maker announced its Black Friday 2023 campaign, featuring substantial discounts across its range of premium leather jackets. The promotion aimed to provide customers with exceptional value on their customizable and ready-to-wear outerwear, highlighting the brand's commitment to making quality leather goods more accessible, especially during the peak holiday shopping season....more
Forbes • May 23, 2023
Forbes featured The Jacket Maker, highlighting how the direct-to-consumer brand is disrupting the fashion industry by offering bespoke, high-quality leather jackets at prices competitive with mass-market alternatives. The article discusses their model of eliminating middlemen and leveraging technology to provide personalized garments, challenging the norms of fast fashion....more
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