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The Custom Boxes is a premier provider of custom packaging solutions, specializing in designing and manufacturing high-quality printed boxes tailored to diverse business needs. For over a decade, they have served a global clientele across various industries, offering a wide array of customizable options including different materials, styles, printing techniques, and finishes. Their commitment lies in delivering innovative, cost-effective, and visually appealing packaging that enhances brand identity and product presentation. They emphasize customer satisfaction through dedicated support, free design assistance, and efficient turnaround times.
Serves as the main operational hub for design consultation, sales, customer service, and coordination of manufacturing and logistics for custom packaging solutions in North America.
The facility is likely a modern commercial or light industrial space equipped for administrative functions, design studios, and potentially sample production or quality control assessments. It's strategically located in a business park with good transportation links.
The work culture at The Custom Boxes likely emphasizes creativity, customer-centricity, collaboration between design and sales teams, and efficiency in meeting client deadlines for custom packaging projects.
The Franklin Park headquarters is significant for its central role in The Custom Boxes's U.S. operations, allowing them to efficiently serve a large market. Its location in the Chicago metropolitan area provides access to a skilled workforce and robust logistics networks.
The Custom Boxes maintains a significant global presence, serving clients across North America, Europe, Australia, and Asia. This is achieved through strategically located offices for sales and support in the USA, Canada, UK, Australia, and Pakistan, coupled with robust international shipping capabilities. They provide comprehensive custom packaging services worldwide, including design consultation, manufacturing liaison, and delivery to businesses looking to enhance their branding through unique packaging.
9933 Franklin Ave
Franklin Park
IL
USA
Address: 82-104 Country Pointe Cir, Bellerose, NY 11426, USA
Supports client engagement and sales activities in the New York and broader East Coast region.
Address: 401 Bay St, Toronto, ON M5H 2Y4, Canada
Facilitates market penetration and customer service for the Canadian market, providing localized support.
Address: 85 Great Portland Street, London, W1W 7LT, UK
Manages operations and client relations for the UK and European markets, offering tailored packaging consultations.
Address: 15/303 Collins St, Melbourne VIC 3000, Australia
Provides localized support and custom packaging expertise to clients in the Australian and New Zealand markets.
Address: Office 16, 1st Floor, Nawa e Waqat Building, Zero Point, Islamabad, Pakistan
Supports global operations with potentially cost-effective talent for design, customer support, or digital marketing efforts.
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As of April 2025, The Custom Boxes' leadership includes:
The Custom Boxes has been backed by several prominent investors over the years, including:
There have been no major, publicly announced executive hires or exits at The Custom Boxes in the last 12 months. The company appears to maintain a stable leadership team focused on its core business of custom packaging solutions. Any changes in key personnel are typically not widely publicized for privately held companies of this nature.
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The Custom Boxes likely uses standard corporate email formats for its employees, typically based on employee names and their domain 'thecustomboxes.com'. While the exact internal structure isn't publicly confirmed, common patterns include [first].[last]@[domain] or [first_initial][last]@[domain]. For general inquiries, it's best to use the contact forms on their website or generic email addresses like sales@thecustomboxes.com or support@thecustomboxes.com.
Common formats: [first].[last]@thecustomboxes.com (e.g., john.doe@thecustomboxes.com), [first_initial][last]@thecustomboxes.com (e.g., jdoe@thecustomboxes.com), or [first]@thecustomboxes.com (e.g., john@thecustomboxes.com).
Format
sales@thecustomboxes.com (General Sales Inquiry)
Example
70 (Predicted success rate for common formats. Actual deliverability depends on the specific, active email address.)%
Success rate
Digital Journal • November 10, 2023
The Custom Boxes revealed their Black Friday promotions, offering significant discounts on their entire range of custom packaging solutions. This initiative aimed to provide businesses an opportunity to procure high-quality custom boxes at reduced prices during the peak holiday shopping season....more
Digital Journal • October 19, 2023
The Custom Boxes expanded its product line with the introduction of new luxury rigid boxes. These high-end packaging options are designed for premium products, offering enhanced durability and sophisticated aesthetics to elevate brand perception....more
EIN Presswire • April 12, 2023
The Custom Boxes launched a newly redesigned website aimed at improving user experience. The updated site features a more intuitive interface, streamlined navigation, and enhanced product showcases to make it easier for customers to find and customize their packaging solutions....more
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