What Does The Western Union Company Do?

Total employees9000
HeadquartersDenver
Founded1851

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Its omni-channel platform connects digital and physical worlds and makes it possible for individuals, businesses, and organizations to send and receive money and make payments with speed, ease, and reliability. With a history dating back to 1851, Western Union has evolved from a telegraph company to a financial services giant, serving customers in over 200 countries and territories through a vast network of retail agent locations, digital websites, and mobile apps.

Where Is The Western Union Company's Headquarters?

The Western Union Company officeThe Western Union Company officeThe Western Union Company officeThe Western Union Company office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the global corporate headquarters, housing key executive leadership, strategic planning, financial operations, technology development, legal, and global marketing functions.

Notable Features:

A modern office campus designed to foster collaboration and innovation, reflecting the company's transformation towards digital services while managing its extensive physical network.

Work Culture:

The Denver HQ promotes a culture of innovation, customer focus, global teamwork, and integrity. It aims to attract and retain talent in technology, finance, and global operations.

HQ Significance:

The Denver headquarters is central to Western Union's global strategy, overseeing its worldwide operations and driving its evolution in the digital payments landscape. Its location in Denver provides access to a growing tech talent pool.

Values Reflected in HQ: The headquarters' design and operational focus reflect Western Union's commitment to global connectivity, technological advancement, security, and customer service excellence.

Location:

Western Union operates a truly global business, with services available in over 200 countries and territories. Its functions supported globally include: retail money transfer through a vast network of agent locations, digital money transfer via web and mobile platforms, business payment solutions, compliance and anti-fraud operations, customer service in multiple languages, technology development and support, regional marketing and sales, and local operational management. This extensive reach allows them to serve millions of customers sending money home to family, facilitating business payments, or providing humanitarian aid.

Street Address:

7001 E. Belleview Avenue

City:

Denver

State/Province:

Colorado

Country:

USA

Where Else Does The Western Union Company Operate Around the World?

Montvale, New Jersey/USA

Address: 1 Upper Saddle River Rd, Montvale, NJ 07645, USA

Serves as a major center for North American operations, including digital innovation, compliance, and business services supporting the vast agent network and online money transfer products.

Vilnius, Lithuania

Address: J. Balcikonio str. 3, LT-08247 Vilnius, Lithuania (Business Center gonflement)

Enhances Western Union's operational efficiency in Europe by centralizing shared services and leveraging local talent for critical back-office and customer-facing support roles.

Pune, India

Address: Western Union Services India Pvt Ltd, Level 3, Tower S4, Magarpatta City SEZ, Hadapsar, Pune 411013, India

Acts as a global capability center, providing critical IT and operational support to Western Union's worldwide business, leveraging India's skilled technology workforce.

Buying Intent Signals for The Western Union Company

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading The Western Union Company? Meet the Executive Team

As of April 2025, The Western Union Company' leadership includes:

Devin B. McGranahan - President and Chief Executive Officer
Matthew Cagwin - Chief Financial Officer
Benjamin Adams - Chief Legal Officer and Corporate Secretary
Andrew Summerill - Chief Accounting Officer and Controller
Tom Mazzaferro - Chief Data and Innovation Officer
Gabriella Fitzgerald - President, Americas Region

Who's Investing in The Western Union Company?

The Western Union Company has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
PRIMECAP Management Company
Dimensional Fund Advisors LP

What Leadership Changes Has The Western Union Company Seen Recently?

Hire1
Exits1

The Western Union Company has made key appointments to strengthen its leadership team, particularly in legal and financial roles, indicating a focus on robust governance and strategic financial management.

Departures

Caroline Tsai, Caroline Tsai departed from her role as Chief Legal Officer and Corporate Secretary.

New Appointments:

Benjamin Adams, Benjamin Adams appointed as new Chief Legal Officer and Corporate Secretary.

What Technology (Tech Stack) Is Used byThe Western Union Company?

Discover the tools The Western Union Company uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The Western Union Company Email Formats and Examples

The Western Union Company primarily utilizes the email format firstname.lastname@westernunion.com for its employees. This is a common structure for corporate communications within the organization.

firstname.lastname@westernunion.com

Format

john.doe@westernunion.com

Example

90%

Success rate

What's the Latest News About The Western Union Company?

Western Union Investor Relations • May 1, 2024

Western Union Reports First Quarter 2024 Results

The Western Union Company reported its financial results for the first quarter ended March 31, 2024. CEO Devin McGranahan highlighted progress in the Evolve 2025 strategy, focusing on digital growth and customer experience enhancements....more

Western Union Newsroom • April 16, 2024

Western Union and Visa Expand Integration to Enhance Money Movement for Customers

Western Union and Visa announced an expanded global partnership to provide customers with more options for sending and receiving money, including Visa Direct integration in key markets, enhancing the speed and convenience of cross-border payments....more

Western Union Investor Relations • February 7, 2024

Western Union Reports Fourth Quarter and Full Year 2023 Results

The Western Union Company announced its fourth-quarter and full-year 2023 financial results, detailing performance across its consumer and business segments and providing an outlook for 2024....more

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