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The Warranty Group
What Does The Warranty Group Do?
The Warranty Group (TWG) was a global provider of warranty solutions, extended service plans, and related underwriting and administrative services. It catered to manufacturers, retailers, and financial service providers across industries like automotive, consumer electronics, home appliances, and furniture. TWG offered a comprehensive suite of services including program design, underwriting, claims administration, and marketing support. In May 2018, The Warranty Group was acquired by Assurant, Inc., a global provider of risk management solutions. While TWG no longer operates as an independent entity, its expertise, global footprint, and product lines have been integrated into Assurant's offerings, strengthening Assurant's position in the global lifestyle market, particularly in vehicle protection services.
Where Is The Warranty Group's Headquarters?
HQ Function
The Chicago headquarters served as the central hub for global strategy, underwriting, financial operations, legal, and executive management for The Warranty Group's worldwide operations.
Notable Features:
The headquarters was situated in the historic Insurance Exchange Building, a landmark in Chicago's financial district, reflecting the company's deep ties to the insurance and financial services industries.
Work Culture:
As a global leader in its field, the work culture likely emphasized expertise in risk management, customer service excellence, international collaboration, and innovation in developing warranty products. It would have been a corporate environment typical of the insurance and financial services sectors.
HQ Significance:
This location was significant as it oversaw a vast network of operations in over 35 countries, driving the company's growth and product development on a global scale.
Values Reflected in HQ: The choice of a prominent, historic building in a major financial center likely reflected values of stability, tradition, financial strength, and global reach.
Location:
Prior to its acquisition, The Warranty Group had a significant global presence, operating in over 35 countries across North America, Latin America, Europe, and Asia-Pacific. This extensive network allowed TWG to provide localized support and services for its multinational clients, including underwriting, claims processing, customer service, and repair network management for a variety of products and industries.
Street Address:
175 West Jackson Boulevard, 11th Floor
City:
Chicago
State/Province:
Illinois
Country:
USA
Where Else Does The Warranty Group Operate Around the World?
Richmond, Surrey, UK
Address: TWG Services Limited, The Aspen Building, Floor 2, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0AF (This was a major UK operations center, though European HQ was often cited in Richmond/London area). For conceptual European HQ: Virginia Surety Company, Inc. (a TWG company) had offices in the London area.
To oversee and expand The Warranty Group's presence in the European market, tailoring global products to local consumer needs and regulatory environments.
Shanghai, China
Address: A key office in a major business district in Shanghai (Specific pre-acquisition address details vary).
To capitalize on the expanding consumer electronics and automotive markets in Asia, providing localized warranty and insurance services.
Buying Intent Signals for The Warranty Group
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading The Warranty Group? Meet the Executive Team
As of April 2025, The Warranty Group' leadership includes:
Who's Investing in The Warranty Group?
The Warranty Group has been backed by several prominent investors over the years, including:
What Leadership Changes Has The Warranty Group Seen Recently?
The most significant executive changes for The Warranty Group occurred around its acquisition by Assurant in May 2018. Key executives from TWG transitioned out or took on new roles within the combined entity. There have been no new hires or exits for 'The Warranty Group' as a standalone entity in the last 12 months as it no longer exists independently.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byThe Warranty Group?
Discover the tools The Warranty Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The Warranty Group Email Formats and Examples
Historically, The Warranty Group likely used common corporate email formats. After its acquisition by Assurant in 2018, employees and business communications transitioned to Assurant's email system (typically @assurant.com).
Likely [first].[last]@[thewarrantygroup.com] or [first_initial][last]@[thewarrantygroup.com] (Historical format)
Format
john.doe@thewarrantygroup.com
Example
0%
Success rate
What's the Latest News About The Warranty Group?
Business Wire (Assurant Press Release) • May 15, 2018
Assurant Completes Acquisition of The Warranty Group
Assurant, Inc. announced the completion of its acquisition of The Warranty Group from TPG Capital. The transaction, valued at approximately $2.5 billion, aimed to solidify Assurant's leadership in vehicle protection and support its growth in the global lifestyle market....more
PR Newswire (The Warranty Group Press Release) • October 18, 2017
Assurant to Acquire The Warranty Group to Create Premier Global Lifestyle Company
Assurant and The Warranty Group announced a definitive agreement for Assurant to acquire The Warranty Group. The combination was poised to enhance Assurant's scale and presence in key international markets....more
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