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Smile Train is an international children's charity dedicated to a single, solvable problem: cleft lip and palate. They employ a sustainable 'teach a man to fish' model, empowering local medical professionals with training, funding, and resources to provide 100%-free cleft surgery and comprehensive cleft care to children in their own communities. This approach ensures that local healthcare systems are strengthened and that children have access to ongoing care, including nutritional support, speech therapy, and orthodontics, transforming their lives.
The New York headquarters serves as the central operational hub for Smile Train's global initiatives. It oversees program development, fundraising, marketing, communications, financial management, and strategic partnerships worldwide.
Located in a modern office building in Midtown Manhattan, the headquarters is designed for collaboration and efficiency, reflecting the organization's focus on maximizing resources for its charitable mission.
The work culture at Smile Train is mission-driven, passionate, and collaborative. Employees are deeply committed to the cause of helping children with clefts, fostering an environment of dedication, innovation, and global teamwork.
As the nerve center for a global organization operating in over 75 countries, the headquarters is vital for coordinating efforts, ensuring program quality, and driving the strategic vision to provide more children with life-changing cleft care.
Smile Train has a significant global presence, supporting programs in more than 75 countries across the Americas, Europe, Africa, and Asia. Their model focuses on empowering local medical professionals rather than flying in foreign doctors. This involves providing education and training, funding for surgeries, and resources for comprehensive cleft care, including surgical equipment, anesthesia safety training, nursing care, speech therapy, orthodontics, and psychosocial support for patients and their families. This ensures sustainable, high-quality care within local communities.
633 Third Avenue, 9th Floor
New York
NY
USA
Address: Smile Train India, L-14, Green Park Extension, New Delhi, Delhi 110016, India
To oversee and scale up cleft care services, training programs, and awareness initiatives in India, one of the countries with the highest incidence of cleft births.
Address: Smile Train Africa, The Address, Muthangari Drive, Nairobi, Kenya (Address may vary, verify for specifics)
To increase access to safe, quality, and free cleft surgery and comprehensive care for children in Africa by empowering local healthcare professionals and institutions.
Address: Smile Train Indonesia, Prosperity Tower, Lantai 12 Unit J, District 8, SCBD Lot 28, Jl. Jend. Sudirman Kav. 52-53, Jakarta Selatan 12190, Indonesia
To support and develop sustainable cleft care programs throughout Indonesia, addressing the needs of children in diverse communities across the archipelago.
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As of April 2025, Smile Train' leadership includes:
Smile Train has been backed by several prominent investors over the years, including:
Smile Train generally maintains a stable core leadership team. Significant executive-level hires or departures are not always broadly publicized unless they involve top-tier roles. Based on publicly available information from the last 12 months, there have been no major, widely reported changes at the highest executive echelons (e.g., CEO, CFO). Non-profits often focus publicity on program impact rather than routine internal staffing changes.
Discover the tools Smile Train uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Smile Train, like many professional organizations, likely uses standardized email formats for its staff. Common patterns include the first initial followed by the last name, or the full first name separated from the last name by a period.
[first_initial][last]@smiletrain.org or [first_name].[last_name]@smiletrain.org
Format
sschaefer@smiletrain.org or susannah.schaefer@smiletrain.org
Example
80%
Success rate
smiletrain.org (Press Release) • May 2, 2024
Smile Train announced it received a $10 million gift from The Kent Richard Hofmann Foundation. This is the largest single foundation gift in Smile Train’s 25-year history and will significantly bolster its global efforts to provide life-changing cleft care to children in need....more
Dentsply Sirona News • March 19, 2024
Dentsply Sirona and Smile Train commemorated five years of their partnership, highlighting joint achievements in enhancing comprehensive cleft care through technology, training, and resources for dental and medical professionals worldwide, impacting thousands of children....more
PR Newswire • July 6, 2023
Smile Train initiated National Cleft and Craniofacial Awareness and Prevention Month with the launch of new educational resources and community initiatives aimed at increasing public understanding, support for affected individuals, and awareness about cleft prevention....more
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