What Does The Reject Shop Do?

Total employees1560
HeadquartersKensington
Founded1981

The Reject Shop (ASX: TRS) is a well-known Australian discount variety retailer offering a wide range of consumer goods at competitive prices. Their product categories include everyday essentials, homewares, kitchenware, cleaning supplies, confectionery, pet care, garden, hardware, and seasonal items. With a national footprint of stores, The Reject Shop aims to provide value to budget-conscious shoppers by sourcing products directly from manufacturers and passing on savings. The company focuses on a convenient shopping experience and constantly evolving product ranges to meet customer needs.

Where Is The Reject Shop's Headquarters?

The Reject Shop officeThe Reject Shop officeThe Reject Shop officeThe Reject Shop office
*Images sourced via web search. Rights belong to original owners

HQ Function

Oversees national retail operations, including merchandising, buying, marketing, finance, IT, supply chain management, human resources, and corporate governance.

Notable Features:

Modern office facilities designed to support a dynamic national retail business, fostering collaboration and operational efficiency for its store support centre.

Work Culture:

Characterized by a fast-paced, results-driven environment focused on delivering value to customers. Emphasis on teamwork, cost-consciousness, efficiency, and adaptability within the competitive retail sector.

HQ Significance:

Serves as the central command for all strategic planning, operational management, product sourcing, and corporate governance for The Reject Shop's Australia-wide store network and support functions.

Values Reflected in HQ: The headquarters' operations and environment likely reflect core company values such as practicality, efficiency, resourcefulness, and a strong customer focus, aligning with its discount retail model.

Location:

The Reject Shop's operations and retail stores are exclusively located within Australia. While its physical presence is domestic, the company engages in global sourcing and procurement to acquire a diverse range of products from international manufacturers and suppliers, enabling it to offer competitive prices to Australian consumers.

Street Address:

245 Racecourse Road

City:

Kensington

State/Province:

Victoria

Country:

Australia

Where Else Does The Reject Shop Operate Around the World?

Truganina, Victoria, Australia

Address: 137 National Drive, Truganina VIC 3029 (National Distribution Centre)

Serves as the primary warehousing and distribution hub for supplying merchandise to The Reject Shop stores across Australia, ensuring efficient stock management and replenishment.

Buying Intent Signals for The Reject Shop

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading The Reject Shop? Meet the Executive Team

As of April 2025, The Reject Shop' leadership includes:

Margaret Zabel - Non-Executive Chair
Phil Bishop - Chief Executive Officer
Clinton Cahn - Chief Financial Officer
Dani Aquilina - Chief Operating Officer
Nick Kenyon - Chief Merchandise Officer

Who's Investing in The Reject Shop?

The Reject Shop has been backed by several prominent investors over the years, including:

Publicly listed on the Australian Securities Exchange (ASX: TRS)
Institutional Investors (e.g., Investment Funds, Asset Managers)
Retail Shareholders
Kinetic Investment Partners (Substantial Shareholder)
Allensford Pty Ltd (Substantial Shareholder)

What Leadership Changes Has The Reject Shop Seen Recently?

Hire3
Exits2

The Reject Shop has experienced notable leadership transitions recently, including the appointment of a new CEO, CFO, and Non-Executive Chair, as the company focuses on its turnaround strategy and navigating a competitive retail landscape.

Departures

Andre Reich, Andre Reich resigned as CEO.
Steven Fisher, Steven Fisher retired as Chair after the AGM.

New Appointments:

Phil Bishop, Phil Bishop appointed permanent CEO.
Clinton Cahn, Clinton Cahn appointed CFO.
Margaret Zabel, Margaret Zabel appointed Non-Executive Chair.

What Technology (Tech Stack) Is Used byThe Reject Shop?

Discover the tools The Reject Shop uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The Reject Shop Email Formats and Examples

Email communication with The Reject Shop corporate employees typically follows common business patterns. While the exact internal structure can vary, a frequently observed format is `[firstinitial][lastname]@rejectshop.com.au` or `[firstname].[lastname]@rejectshop.com.au`. Public-facing email addresses for customer service are available on their website.

[firstinitial][lastname]@rejectshop.com.au

Format

jdoe@rejectshop.com.au

Example

70%

Success rate

What's the Latest News About The Reject Shop?

ASX/The Reject Shop • 21 February 2024

The Reject Shop Announces 1H FY24 Results: Sales Growth Amidst Challenging Retail Environment

The Reject Shop reported total sales of $439.7 million for the first half of FY24, an increase of 3.7% compared to the prior corresponding period. The company recorded a statutory net loss after tax of $1.0 million, attributing it to the increased cost of doing business and ongoing supply chain pressures....more

ASX/The Reject Shop • 1 November 2023

The Reject Shop Appoints Phil Bishop as Chief Executive Officer

The Reject Shop formally announced the appointment of Mr. Phil Bishop as its Chief Executive Officer, effective 1 November 2023. Mr. Bishop had been serving as the Acting CEO since May 2023, bringing continuity to the leadership role....more

ASX/The Reject Shop • 23 August 2023

The Reject Shop FY23 Results: Focus on Store Network Optimisation and Cost Management

In its Full Year 2023 results, The Reject Shop detailed its store network activities, opening 13 new stores and closing 7, ending the year with 379 stores. The company emphasized its focus on improving profitability, managing costs, and enhancing gross margins despite tough economic conditions....more

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