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The RealReal's Overview

Total employees2462
HeadquartersSan Francisco
Founded2011

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. Founded in 2011, the company provides a platform for consumers to buy and sell previously owned luxury items, including designer fashion, fine jewelry, watches, fine art, and home décor. The RealReal differentiates itself through its rigorous authentication process conducted by in-house experts, aiming to provide trust and transparency in the luxury resale market. It operates both online and through a network of retail locations and luxury consignment offices, emphasizing sustainability and the circular economy within the luxury sector.

Where is The RealReal's Headquarters?

HQ Function

Serves as the central hub for corporate strategy, administration, marketing, technology development, data science, and executive leadership driving the company's operations and growth.

Notable Features:

Located in a modern office building within the North Waterfront area, offering proximity to other tech companies and amenities. Specific internal features are typical of contemporary tech/corporate offices, designed to foster collaboration.

Work Culture:

Generally described as fast-paced, dynamic, and collaborative, blending elements of fashion, technology, and e-commerce. The culture reflects the demands of a high-growth online marketplace focused on luxury goods and authentication.

HQ Significance:

The headquarters represents the core operational and strategic decision-making center for the leading platform in the authenticated luxury consignment market, anchoring its presence in a key US tech ecosystem.

Values Reflected in HQ: The HQ's function in driving technology, data analysis for authentication, and strategic market positioning reflects values of innovation, trust (through authentication), and leadership in the circular economy for luxury goods.

Location:

While The RealReal's physical operations (authentication centers, offices, retail stores) are primarily concentrated within the United States, the company serves a global audience. It ships internationally to numerous countries, allowing buyers worldwide to access its authenticated luxury goods. Furthermore, it sources high-value consigned items from sellers across the globe, supporting a cross-border marketplace for pre-owned luxury.

Street Address:

55 Francisco St, Suite 600

City:

San Francisco

State/Province:

CA

Country:

USA

The RealReal's Global Presence

Perth Amboy, NJ, USA

Address: 950 State St, Perth Amboy, NJ 08861

Serves as the primary operational hub for the East Coast, optimizing logistics, authentication processes, and order fulfillment for customers and consignors in the region.

Phoenix, AZ, USA

Address: 3300 N. 3rd Avenue, Phoenix, AZ 85013

Supports the company's national operational footprint, enhancing capacity and providing logistical support primarily for the Western and Southwestern United States.

New York, NY, USA

Address: 80 Wooster St, New York, NY 10012 (Retail Flagship & Office)

Provides a physical brand presence in a key luxury market, facilitating consignment, sales, and direct customer interaction.

Buying Intent Signals for The RealReal

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of The RealReal

As of April 2025, The RealReal' leadership includes:

John Koryl - Chief Executive Officer
Todd Suko - Chief Financial Officer
Rati Sahi Levesque - President
Orr Shakked - Chief Marketing Officer
Ajay Gopal - Chief Technology Officer
Ellen Kinney - Chief People Officer

Investors of The RealReal

The RealReal has been backed by several prominent investors over the years, including:

Great Hill Partners
Canaan Partners
PWP Growth Equity
Sandbridge Capital
InterWest Partners
Greycroft
e.ventures

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

The RealReal experienced key leadership changes over the past year, most notably the appointment of Todd Suko as Chief Financial Officer in late 2023, replacing the previous CFO. Other significant changes occurred slightly earlier, including John Koryl taking the CEO role and Rati Sahi Levesque becoming President in early 2023.

Departures

Robert Julian, Robert Julian stepped down as Chief Financial Officer.

New Appointments:

Todd Suko, Todd Suko appointed as new Chief Financial Officer.

Technology (Tech Stack) used by The RealReal

Discover the tools The RealReal uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The RealReal Email Formats and Examples

The RealReal commonly uses the email format combining the employee's first initial followed by their last name. Variations might exist, but this is a frequently observed pattern.

[first_initial][last]@therealreal.com

Format

jdoe@therealreal.com

Example

85%

Success rate

News and media

PR NewswireMay 7, 2024

The RealReal Announces First Quarter 2024 Results

The RealReal reported its financial performance for Q1 2024, highlighting Gross Merchandise Value (GMV) of $399 million and total revenue of $144 million. The company discussed progress on its strategic initiatives aimed at achieving profitability....more

Retail DiveFebruary 28, 2024

The RealReal cuts costs, eyes profitability in turnaround plan

Following its Q4 2023 earnings report, The RealReal detailed its ongoing turnaround strategy focused on achieving adjusted EBITDA profitability through cost savings, commission structure adjustments, and operational efficiencies....more

Business WireNovember 7, 2023

The RealReal Appoints Todd Suko as Chief Financial Officer

The RealReal announced the appointment of Todd Suko as its new CFO, effective November 27, 2023. This leadership change was part of the company's Q3 2023 financial results announcement....more

Footwear NewsJuly 25, 2023

The RealReal’s 2023 Luxury Consignment Report Shows Gen Z and Millennials Are Driving Resale Growth

The RealReal released its annual Luxury Consignment Report, highlighting key trends in the resale market, including the significant impact of younger generations (Gen Z and Millennials) on demand for specific brands and categories....more

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